Raymond Doucette

CEO, TrainerBox, Inc.

May 8, 2011

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Cisco Confidential

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Cisco Confidential

 Purpose-built Linux appliance for medium-sized businesses

Integrated gateway ports Wall mounting and rack mounting Factory-installed image for simplified deployment

Up to 300 users (400 phones/lines), up to 10 sites Simplified administration and user interface
Requires limited IT resources to support Pre-configured country dial plans

MCS 7890

Applications: integrated voice messaging, auto attendant & mobility (single

number reach, extension mobility), click-to-call

Phones supported: Unified SIP Phone 3905, Unified IP Phone 6900 Series,

Unified IP Conference Station 7937G, Cisco IP Communicator

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 Integrated voice messaging and

Automated Attendant functions

Intelligent call routing using call transfer

rules

Easily customizable call screen and

message notification options

On-server message store

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 Single business number reach, single voice mailbox Intelligently manages, filters, routes, and connects calls between an employee's IP desk phone and mobile cellular or home phone Allows voice call continuity inside and outside office up to four external clients Desktop pickup and cell phone pickup Device mobility between desktop and mobile phone PC soft phone client support

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Small Business Express UC

Average Customer Size Range / Sweet Spot

Advanced UC

Unified CMBE 6000

Features/Solution Complexity Essential to Advanced UC
450-750
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Unified CMBE 5000

Unified CME on ISR UC500

UC 300

Unified CMBE 3000

0-75
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75 - 150

150 -225

225 -300

300-375

375-450

Cisco Unified Communications 300 Series

4 to 24 users Standard hybrid voice, messaging, data, Wi-Fi FXO, FXS, SIP

Cisco Unified Communications 500 Series

8 to 104 users Voice, messaging, video, data, Wi-Fi FXO, BRI, T1/E1, FXS, SIP Basic VPN, firewall

Cisco Unified CM Business Edition 3000

75 to 300 users 400 total devices 10 sites Voice, messaging, mobility, TI/EI gateway, GUI Management Foundational UC

Cisco Unified CM Express

5 to 450 users Voice, messaging, video, mobility Integrated TDM/IP gateway Optional; VPN, firewall
3900, 6900, 7900, 8900, 9900 Series IP Phones

Cisco Unified CM Business Edition 5000/6000

75 to 1000 users 20 to 50 sites Voice, messaging, mobility, video, virtualization, redundancy Advanced UC
3900, 6900, 7900, 8900, 9900 Series IP Phones

SPA300, SPA500 Series IP Phones

SPA300, SPA500 Series 7900 Series IP Phones

3905, 7937, 6900 Series IP Phones

UC320

UC540/560

MCS 7890

ISR G1 and G2

MCS 7828/UCS C200M2

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 Mid-Sized Business: 1 300 users (sweet spot 50 250 users) Requires an essential telephone system PBX

- Greenfield (new site) and low end PBX replacement

Desires voicemail, hunt/park groups, auto attendant May require data integration (wired and wireless) Key purchase decision factor is price and service

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 1 to 400 IP Telephones Multiple external T1 gateways Local and Remote PSTN trunks
- T1/E1(2 built-in) - SIP Trunking (8.6.2) - SPA8800 for FXS & FXO (8.6.2)

Business Call Control Features

- - - - - - - - - - Shared Line Call Appearance Call Forwarding (All, Busy, NA) Call Transfer - Attended and blind Call Pickup - Selective and Group Hunt Groups Do Not Disturb Meet me and Ad Hoc Conferencing Call Park and Retrieve Busy Lamp Field (BLF) Direct Inward Dialing

Automated Attendant (up to 2)

- Pre-recorded, Customizable

Internal Voice Mail

- Pre-recorded, Customizable

Music on Hold
- Internal or external - Pre-recorded MOH file Productivity Application Cisco Jabber Single Number Reach Extension Mobility Video Telephony (8.6.2) User Preference Interface
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Call Directory Embedded configuration utility SFTP support for log files/CDR Localization for IN, CAN, US
Additional country packs available

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 Web-based interface Allows administrators to:

Monitor and troubleshoot the system Add, edit, delete configuration data Perform maintenance tasks

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 Web-based interface Allows users to user manage

their preferences for phone features, including:

Reach me anywhere Call forwarding Speed dials Password/PIN

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Status Lights

Front

Other highlights of MCS 7890:

OS = Red Hat v5.5 OS DSP = Texas Instruments

Rear

SDRAM = 4 GB HDD = 160 GB Processor = Dual Core 1.66 GHz

2 T1/E1 Ports MoH Audio Jack

Ethernet Port

2 USB Ports

VGA Port

Serial Port

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 Cisco Catalyst 300 Series Switches Cisco Catalyst 2960 Switches Cisco 2901 ISR with T1/E1 Interfaces Cisco SPA 8800 (8.6.2) Selected Cisco Phones: 3900, 6900, 7937 Cisco 8941, 8945, 8961 series phones (8.6.2) Cisco Collaboration Applications
WebEx Meeting Center WebEx Connect IM Jabber

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 Cisco 300 Series Small Business Switches 10/100 and 10/100/1000 models, optional PoE 8 to 48 ports, mini-GBIC support in most models GUI-based configuration Small Business Support

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 Cisco Catalyst 2960 Switches 10/100 and 10/100/1000 models, optional PoE 8 to 48 ports, additional SFP ports in all models IOS-based configuration LAN Base and LAN Lite software 2960-S series
FlexStack (single IP for management) PoE+ (30W per port)

SMARTnet

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SPA 8800 (8.6.2)

2901 ISR with T1/E1

4 FXO Ports 4 FXS Port 1 Ethernet port (10/100) 1 AUX Ethernet port (not used)

2 10/100/1000 Ethernet ports 4 High speed WAN slots High density DSP modules

CUBE Lite (8.6.2)

Cisco Unified Border Element 10/100 Ethernet WAN ports Serial and DSL WAN options SIP Trunking

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Unified SIP Phone 3905

Unified IP Phone 6901 and 6911

Unified IP Phone 6921 and 6941

Unified IP Phone 6961

Unified IP Conference Station 7937G

6941 6911 6901 6921

12 lines Power over Ethernet

Backlit LCD display Power over Ethernet Support for external microphones

Single line TDM replacement Power over Ethernet

Single line Power over Ethernet 6911: Paper insert

6921: 2 lines 6941: 4 lines Power over Ethernet Dynamic Soft Keys and Monochrome Backlit Display

A Broad IP Phone Portfolio for All Types of Users

Entry Level Phones Retail Desk or Break Room Manager/ Office Employee Executive Administrator Conference Room

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Advanced Professional Media Endpoints

Knowledge Professionals, Administrative, Managers

and Executives

Programmable/line feature keys Business Apps: VDI, MIDlets, XML High-definition voice Connectivity: Gigabit Ethernet Experience: High-resolution color display USB Custom language presentation Personalization: Choice of colors, handset styles, wallpapers Green Deep sleep power save option

IP Phone 8961 with option Key Module

IP Phone 8941

IP Phone 8945

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The Cisco IP Communicator: Is a software-based application that delivers telephony support through the PC Can be used as a:
Primary desktop telephone. Telecommuting device Supplemental phone when traveling

Supports SIP and SCCP Supports XML Boosts collaboration and

responsiveness by providing all IP phone features on the PC

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Jabber provides soft phone capabilities so that users can easily locate, call and communicate with others (8.6.1) Also facilitates instant messaging among team members and others Leverages the WebEx Connect cloud services for IM and presence (8.6.2)

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Complements Cisco Business Edition 3000 deployments by providing web based conferencing Option to connect by phone or integrated audio via computer or by mobile phone, regardless of location. (FIX THIS WORDING) High-quality video that automatically switches to the current speaker
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 A collection of pre and post

sale documents for Account Managers and Engineers

Addresses relevance of

solution to customers business needs

Addresses best practices for

design
Provides implementation

examples and recommendations

Contributes to partner

Cisco Small Business

profitability
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Analog Phone SPA8800 FXO /FXS GW

Cisco Business Edition 3000

PSTN

Internet

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Analog Phone SPA8800 FXO /FXS GW

Cisco Business Edition 3000

PSTN
SPA 8800

Internet
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Thank you.