Solutions Overview

Hospital Performance Management from Cognizant

From data to powerful business and clinical intelligence
Transforming data into actionable information is fast becoming the critical differentiator among healthcare providers. Among recent developments the HITECH Act will require you to identify health and wellness issues your target populations face and how well your institution is meeting them. Evolving reimbursement models will demand you provide price transparency and quality data. A competitive business environment means youll need to make timely, informed decisions about operating efficiency, margins and cash flow. In short, todays healthcare economics require you to unlock the knowledge hidden in silos of data throughout your organization. Cognizant and our Hospital Performance Management (HPM) solution enable you to accomplish that. We will help you improve quality of care, create operating efficiencies and optimize resource use by turning data into information about patient satisfaction, outcome patterns, revenues and financial performance, and more.

Identify new preventive/wellness business opportunities Target specific processes to increase efficiencies Pinpoint diagnostic groups in need of quality/ revenue improvements Set and monitor department and institutional performance goals Create a streamlined and effective revenue cycle process Optimize supply chain processes Determine optimal staffing levels Monitor regulatory compliance efforts against deadlines Get early warnings about potential business and clinical issues View relationships among key metrics such as effect of length of stay on revenues, patient safety measures on mortality, mortality to length of stay

Unleash Powerful Information

HPM combines the power of data analytics, real-time online processing and reporting with our business process consulting services. The tool systematically measures, tracks and shares performance indicators, correlating data among those indicators across your organization to create actionable intelligence. With HPM, you can:

Streamlined Implementation for Faster Results

Our deep healthcare industry experience ensures your implementation of HPM is smooth and cost-effective:

Focused consulting: Our experienced industry consultants help to quickly identify top strategic objectives and opportunities for optimal return.

solutions overview | december 2011

HPM Dashboard

Balanced scorecard approach: HPM helps you align business activities with the vision and strategy of your organization because it is built on the balanced scorecard, an international strategic management system that looks beyond financial performance to gain a holistic view of an enterprise. Ready-to-use key performance indicators: Weve built an extensive library of key performance indicators with ready-to-use measures including targets, benchmarks and tolerance thresholds, as well as groupings of measures and industry best practices. Efficient deployment: HPM includes data model sets for key performance indicators. Critical patient privacy requirements and data security standards are built into all HPM processes. Key features include dashboards, score cards and composite views; interactive analysis, industry benchmarks, automated alerts and reports. Ease of use: HPM draws data from existing data warehouses, administrative, financial and clinical systems and presents you with an integrated view of your key metrics on a single

scorecard for easy tracking and management. You can set and monitor goals, set warning indicators, and create and share reports, all without being a computer expert.

Leverage technology: HPM offers online analytical capabilities, query functionalities, an intelligent and flexible rules engine, and powerful visualization capabilities. HPM is available on two technology platforms Microsoft SharePoint Server (MOSS) and InterSystems DeepSee.TM

Unlock Value Today

Todays dynamic healthcare environment demands you make more informed strategic decisions right now. HPM and Cognizant will turn data across your organization into compelling information to help you achieve new efficiencies, improve patient satisfaction, and create better ROI so you can achieve your mission to provide high quality, affordable care. For more information about HPM, contact us at inquiry@cognizant.com or visit www.cognizant.com.

About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the worlds leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 130,000 employees as of September 30, 2011, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.

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