1. Introduction.

Briefly describe your company and

its clients.

2. Purpose.

a) Why was the survey carried out

b) What information did it seek to

obtain?

3. Data Collection.

a) What software was used?

b) Which clients were targeted?

c) How was the survey delivered?

4. Analysis.

a) Provide an overview of the

surveys responses.

b) Include charts to illustrate

quantitative data.

5. Conclusion.

Summarise your clients’ needs.

6. Recommendations.

What should the company do to

meet the clients’ needs.
7. Appendix.

Include a copy of your company’s

survey.