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1. Introduction.

Briefly describe your company and


its clients.

2. Purpose.

a) Why was the survey carried out

b) What information did it seek to


obtain?

3. Data Collection.

a) What software was used?


b) Which clients were targeted?

c) How was the survey delivered?

4. Analysis.

a) Provide an overview of the


surveys responses.

b) Include charts to illustrate


quantitative data.

5. Conclusion.

Summarise your clients’ needs.

6. Recommendations.

What should the company do to


meet the clients’ needs.
7. Appendix.

Include a copy of your company’s


survey.