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Negotiation Skills
A business negotiation can be defined as a process in which two or more parties exchange goods and services and attemp to agree upon an exchange rate for them. Negotiation in many different forms are all around us. Labour negotiates with management, defendants negotiates with prosecutors, countries negotiates their national interest on the world stage. In business, suppliers negotiates with customers, creditors with debtors, and management leaders with their subordinates.
Basics of Negotiation
Negotiating tangibles:
Quantity purchased Price Delivery Who will do what Installation terms Interest rate Length of agreement Intangibles can be just as important when you are thinking about negotiation Before you negotiate, consider which issues and outcomes are tangible. These are more likely to require some kind of distributional decisions. Some examples:
Negotiating intangibles:
outcomes. These tend to be indirectly negotiated (shadow negotiation, which we discuss later) or require pieenlarging and creative resolution strategies. Some examples of intangible issues:
Getting the deal done Making the customer happy Standing by my principles Being fair Beating the competition Saving face, looking good to constituency Preserving reputation Setting a precedent.
Distributive Negotiation:
Claiming all the profit or the maximum share for oneself - winning it all.
Integrative Negotiation:
Creating value (expanding the pie) and finding solutions that best meets the needs of all or most parties - especially over time.
5. Focus on process
Forget about results, or lack thereof. Put your energy into having a healthy and robust discussion free from knee-jerk reactions.
operations so that it appears to be a new business, the buyers are able to add value sooner than might be possible in a start-up. The enterpreneur looking to buy a business will go through four stages which are as below. 1. SELF-ASSESSMENT: Your organization can benefit from conducting a self-assessment using the appropriate Baldrige Criteria for Performance Excellence (Business/Nonprofit, Education, or Health Care) and taking action for improvement. The following tools can help you get started.
3. Resource consolidation
Consolidating IT resources through improved planning of timely, cost effective refresh cycles and a virtualization strategy not only increases utilization without incurring additional risk but it will ultimately help avoid costly, unnecessary construction of new data centers.
Networking Skills
Whether we like it or not, part of being a successful business owner depends on the way we look, and the way we communicate with others, especially when it comes to business networking. You could be the most professional, devoted business owner in the world, but if you wear wrinkled clothes, or clothes in need of repair, your peers will automatically assume that you arent serious about building your business, and that you are a slob. And yes, the opinions of your peers do matter, as they can help you grow your business if you win them over as business contacts.
.Types of Networking:
1.Personal Network is a set of human contacts known to an individual, with whom that individual
would expect to interact at intervals to support a given set of activities.Personal networks are intended to be mutually beneficial--extending the concept of teamwork beyond the immediate peer group. The term is usually encountered in the workplace, though it could apply equally to other pursuits outside work.Personal networking is the practice of developing and maintaining a personal network, which is usually undertaken over an extended period.Personal networking is often encouraged by large organizations, in the hope of improving productivity, and so a number of tools exist to support the maintenance of networks. 2.Extended Networks An example for extended network is like AppleTalk network is a physical network segment that can be assigned multiple network numbers. This configuration is known as a cable range. AppleTalk cable ranges can indicate a single network number or multiple consecutive network numbers. The cable ranges network 3-3 (unary) and network 3-6.
.Alliance Behaviour:
Alliance behaviours from a temporal perspective, we conceptualize a taxonomy of sequence patterns. Our approach defines sequences as the set of acquisition and alliances a firm initiates each year over its lifecourse. Using optimal matching techniques and clustering analysis, we empirically identify seven different sequence patterns and demonstrate that firm and performance attributes differ across these sequences and depending on the contingent effect of a firm's stage of development. We discuss the implications of our taxonomy and findings for our understanding of the temporal management of alliance portfolios and acquisition programmes.
.Processes of Reciprocity:
Arrangement between two participants in the producer market who are both buyer and seller to each other. For example, a company providing services to a trade journal may pay for advertising space in the journal with their services. A reciprocity opportunity may persuade a company to choose a less desirable vendor in exchange for sales made to that vendor.
Leadership skills
Leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential.
Leader based leadership: Appropriate behavior of the person in leader role. Establishing and communicating vision; inspiring, instilling pride. Leader as rallying point for organization common understanding of mission and values; can initiate wholesale change .
2. Relationship based leadership: Trust, respect, and mutual obligation that generates influence between parties. Building strong relationships with followers; mutual learning and accommodation. Accommodates differing needs of subordinates; can elicit superior work from different types of people. 3. Follower Based Leadership: Ability and motivation to manage ones own performance. Empowering, coaching, facilitating, giving up control. Makes the most of follower capabilities; frees up leaders for other responsibilities.