MARK JOHNSON, CSSGB

msj127@gmail.com mobile: (309) 314-8486 514 27th Avenue, Moline, IL 61265

OPERATIONS & S ALES MANAGEMENT

Distribution Logistics Procurement Customer Service
Impressively accomplished operations and sales professional with a superior history innovating process and efficiency improvements resulting in revenue gains, cost reductions and long-term growth for numerous organizations. Skilled leader dedicated to delivering operational excellence through application of Six Sigma methodologies. Influential and motivational leader and trainer adept at employee development, workforce planning and overall operational policy creation. Keen financial sense in regards to client and business needs with proven ability to identify expense-saving and revenue generating opportunities. Areas of Expertise:
P&L Project Management Team Leadership & Motivation Inventory Management Vendor Relations Six Sigma AP/AR Cost Reduction & Elimination Needs Assessment Audits Budgeting Financial Analysis General Ledger Negotiations Internal Controls Account & Territory Management Competitive Analysis Product Marketing Merchandising Benefits & Compensation Recruiting Performance Evaluation Policy Development Staff Training & Development

P ROFESSIONAL E X PERIENCE
FSC ACQUISITION Moline, IL
SALES MANAGER PURCHASING AGENT-BUYER
Challenged to staff, train and support sales staff in an effort to drive long-term, strategic growth. Guide annual sales of $3M and control inventory of 15,000 SKU. Lead sessions to increase product and brand awareness and build sales skills for selling into targeted verticals. Successfully resolve challenging customer situations by identifying fair solutions and communicating directly and honestly with the customer. Procure stock and special order products. Directly supervise 15 sales and office staff members. Boosted installation divisions customer satisfaction rating through the execution of new quality control procedures; hired a division Coordinator, dropping customer complaint rate by 10%. Spurred gross profit margins by 1.5% while competing against big-box home centers, including The Home Depot and Lowes despite tough economic climate. Cut on-hand inventory from $400K+ to $225K in 3 years without sacrificing service to contractors and customers; developed purchasing practice enhancements and decreased shipment times. 2007 to April, 2012
Residential wholesale and retail building supply company with annual revenues of $5.4M-Orgill Buying group affiliate

FLICK SUPPLY COMPANY Moline, IL

LEAD FINANCIAL OFFICER

Residential wholesale and retail building supply company with annual revenues of $6.5M Ace Hardware affiliate.

1985 to 2007

Charged with directing all accounting, purchasing, warehousing and inventory control functions and leading yearly audits. Monitored cash flow and developed budgets for each department with a combined annual operating budget of $1.5M. Maintained an inventory of 20,000+ SKUs with a value of $1.2M. Tasked to negotiate all company benefit programs, including healthcare, long term disability insurance and 401k. Partnered with vendors to negotiate prices, product quantity and freight requirements. Served as trusted advisor to Owner and General Manager on cost containment and margin improvement areas. Reported to Owner and directly supervised Managers of 4 departments with accountability for 45+ employees. Spearheaded the largest single capital investment made in company history, the selection process of first-ever sales, inventory and accounting software program (Triad/Activant/Epicor); formed a team to analyze offerings, selected potential company and presented findings to Owner, taking over installation and system education post-purchase. Purchase increased gross margin, boosted GM by 2 points and cut inventory. Continued...

MARK JOHNSON msj127@gmail.com mobile: (309) 314-8486

LEAD FINANCIAL OFFICER Continued:

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Championed the development of installation services division that accounted for 33% of bottom line profits. Grew division from selling full-scale remodeling services in the 1990s to attaining status as one of the largest new construction plumbing contractors in the area in 2000; installation services generated $2M+ in revenue. Key player in the merger and acquisition of a floor and wall tile retailer to expand product offering; added $480K to annual sales with a gross profit margin of 40% and operating budget of $120K. Analyzed sales records during acquisition to determine possible profits. Collaborated with cross-functional team of department managers and A/R staff on low-cost housing initiative and implemented program that offered local builders clients one stop shopping convenience. Positioned builder as the largest in the market.

E DUCATION & P R OFESSIONAL D E VELOPMENT

BA in Education; Social Studies with emphasis on History & Economics University of Wisconsin, Whitewater Whitewater, WI Six Sigma Green Belt Certification, November 2010 Certificate of Achievement in Lean Six Sigma, November 2010 Certificate of Achievement in Six Sigma Black Belt, March 2011