Sh er wi n A.

Stef fin
Pasadena, CA 91101
E-mail: info@tptek.com

O B JE C TI VE S Online tutoring, Instructional Design, Educational Research

QUA L IF YI N G
B AC KG ROUN D
• Fifteen years experience as an educator, educational researcher,
and manager of a university Instructional Development Division
• Successful founder and CEO of two software publishing companies,
with products in the areas of education, business productivity,
financial and statistical analysis
• Five years at Earthlink, the last three as Senior Data Analyst, Call
Center Technologies

SOFT WAR E SKI L L S

I NTERN ET • B row se r s: Internet Explorer, Firefox
• E - M ail: Outlook Express, Outlook
• N ew s: RSS News Feed
• I ns ta n t M es sa g in g
O NLINE D ATABA SE S • Knowledge Index
• Lexis/Nexis
• FedStats
• ERIC
• Data Quick
A PP LICATIONS S OFT WARE • Office 2003 (Excel Word, Access, Power Point)
• MS SQL
• Data Desk, StatView, SPSS, BMDP, Mathematica
• Panorama

E X P E RI E N C E
Se nio r D a t a An aly s t
Earthlink Network 2000- April, 2003
Pasadena, CA
• Reporting lead for all Telecommunications based data
• Responsible for enterprise-wide analysis for internal customers,
integrating telecommunications data with other databases and
resources
• Developing workforce needs time series forecasts
• Education and motivation of internal staff and company-wide to
make use of research resources provided by our department
• Development of RFQ and RFP documents when requested by
Management

Te c h nic al S u p p o r t Rep re sen t a t i ve

Earthlink Network 1998-2000
Pasadena, CA
• Technical Support of ISP customers
Self E m p loy ed Co nsu l t a n t
DATAnalysis, Canoga 1992-1998
Park, CA
• Pre-Hire investigations and verification
• Development of custom databases for information analysis.
• Conducting demographic and economic studies for company clients.
• Preparing and delivering presentations of research findings.

Fo u n d e r a n d Pre sid e n t
BrainPower, Inc., 1984-1991
Agoura CA, Productivity
Software Developer
• Chief Executive Officer for a software publishing company.
• Author of Statistical Analysis Products.
• Designed and developed specialized research database products.

Fo u n d e r a n d C hair ma n
Edu-Ware Services, Inc. 1979-1984
Agoura Hills, CA,
Educational Software
• Served as Director of Research and Development for a corporation
producing Computer Assisted Instructional materials for the
microcomputer.
• Performed instructional design, testing, and evaluation, of products.
• Engaged in the production of computer assisted design materials.
• Published articles specific to instructional development and CAI.

Se nio r Re se ar c h An aly s t - Tele co m m u nic a tio n s

University of California, 1977-1979
Los Angeles, CA
• Principal Investigator for the development of long range projections
of instructional television, and instructional computing for the
University of California.
• Engaged in significant studies designed to assess five and ten year
development plans to be implemented by the University

Assist a n t D ir ec to r - Ins tr u c t io nal Develo p m e n t

Northeastern University, 1970-1976
Boston, MA
• Managed staff of four Instructional Designers and ten Media
Technicians to produce instructional materials for the University
community.
• Served on faculty at the Graduate School of Education, teaching
Instructional Technology at the rank of Associate Professor.

E D UC ATION
Wayne State University - Detroit, Michigan - BSc
Wayne State University - Detroit, Michigan - EdM.

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