Академический Документы
Профессиональный Документы
Культура Документы
APPENDIXES
Point of Contact: Lt Col Rick Campise Air Force Suicide Prevention Program Manager DSN: 297-4285 rick.campise@pentagon.af.mil
Questions about this guide and its use should first be directed to your MAJCOM Behavioral Health Consultant due to variability in implementation across commands
The AF Guide for Managing Suicidal Behavior was developed by: The Air Force Medical Operations Agency (AFMOA) Population Health Support Division (AFMOA/SGZZ) 8320 Laser Road BROOKS AFB TX 78235-5140 Project Manager: Maj Mark S. Oordt
PAGE 2
CONTENTS
APPENDIX A: APPENDIX B: APPENDIX C: APPENDIX D: APPENDIX E: APPENDIX F: APPENDIX G: APPENDIX H: APPENDIX I: Process of Care Flow Chart ................................................. 4 Template for Operating Instruction ...................................... 7 Suicide Assessment Instruments Table............................. 15 Suicide Status Form (SSF-II) ............................................. 18 Suicide Tracking Form (STF-I)........................................... 22 Sample Crisis Response Plan Cards ................................. 27 Sample Risk Assessment Documentation ........................ 29 Suggested SF 600 Suicide Assessment Overprint ........... 31 Sample Memorandum of Understanding with Civilian Inpatient Care Facilities..................................................... 33 APPENDIX J: Template Client Information Sheet ..................................... 36 APPENDIX K: Sample No-Show Letter................................................... 39 APPENDIX L: Access to Care Handout..................................................... 40
PAGE 3
PAGE 4
Rec 1
Rec 1 Rec 1
Rec 1
Rec 2
Rec 3
Rec 8
Rec 10
Rec 7
Rec 17
Rec 9 Rec 6
Rec 17
Rec 2
Rec 6
Rec 11
Rec 4
Rec 2
Rec 3 Rec 16
PAGE 5
Rec 5
Rec 11
Rec 12
Rec 4
Rec 15
Rec 13
Rec 11
Rec 11
PAGE 6
PAGE 7
Medical ASSESSMENT AND MANAGEMENT OF SUICIDALITY IN OUTPATIENT CLINICS This Operating Instruction (OI) establishes a set of guidelines to be followed by outpatient clinics within the Life Skills Support Flight regarding assessment and management of suicidal behavior. 1. References: Air Force Guide for Managing Suicidal Behavior: Strategies, Resources and Tools AFI 44-102, Community Health Management AFI 44-109, Mental Health, Confidentiality and Military Law AFI 44-121, Alcohol and Drug Abuse Prevention and Treatment (ADAPT) Program DoD Instruction 6490, Requirements for Mental Health Evaluations of Members of the
Armed Forces
DoD Directive 6490.1, Mental Health Evaluations for Members of the Armed Forces DoD Directive 6490.4, Requirements for Mental Health Evaluations of Members of the Armed Forces 2. Definitions. 2.1. Suicide Related Behavior: Internal thoughts and external behavior pertaining to taking ones own life. This includes overt actions that are potentially self-injurious, whether or not there is true intent to die. It also includes self-reported suicidal thoughts, verbal or written suicide threats, and preparatory or rehearsal activities related to suicide. (Rec. 3) 2.2. Instrumental Behavior: Suicide-related behavior in which a secondary (interpersonal) gain is driving the individuals actions and there is no intent to die. (Rec. 3) 2.3. Suicidal Acts: Suicide-related behavior in which there is intent to die. (Rec. 3) 3. Responsibilities: 3.1. Mental Health Clinic Staff shall: 3.1.1. Administer the OQ45.2 at the initial visit and flag the suicide screening question (#8) if positive. (Rec. 1) 3.1.2. Notify providers when patients on the high-interest log cancel appointments. (Rec. 11) 3.1.3. Ensure mental health charts of patients on the high-interest log are appropriately marked for easy identification. (Rec. 11) 3.2. Mental Health Technicians shall:
PAGE 8
3.2.1. Provide eyes-on observation for patients awaiting transport to inpatient care. (Rec. 3) 3.2.2. Maintain the high-interest log. (Rec. 11) 3.3. Privileged Providers shall: 3.3.1. Provide appropriate assessment and thorough documentation for individuals who screen positive for elevated risk of suicide. (Rec. 1) 3.3.2. Formulate and document a management plan based on risk level for suicide (Rec. 4) 3.3.3. Place patients who meet criteria on the high-interest log (see 4.31). (Rec. 11) 3.3.4. Monitor patients at elevated risk for suicide at each contact. (Rec. 6) 3.3.5. Follow-up with patients on the high-interest log who do not keep scheduled appointments. (Rec. 11) 4. Procedures: 4.1 Assessment. 4.1.1. Frequency and method. Suicide risk shall be formally assessed at every initial evaluation, and as clinically indicated at follow-up contacts. Multiple methods shall be used to assess suicidality (e.g., screening questions, assessment instruments, interview, collateral information, etc.). Discrepancies in information should be explored and reconciled, and this reconciliation shall be documented. (Rec. 1) 4.1.2. Location. When evaluations are done after clinic hours, they will be conducted in the Emergency Department. They should not be performed in locations where medical support and security is unavailable. (Rec. 16) 4.1.3. Screening. The OQ-45.2 will be administered to all patients with the clinics intake paperwork and the suicide question (#8: I have thoughts of ending my life) will serve as a suicidality screening question. When patients mark 0=Never or 1=Rarely to the OQ-45 question #8, clinical judgment should be used in determining whether suicidal ideation should be readdressed during the clinical interview. Patients marking 2=Sometimes, 3=Frequently or 4=Always shall be further assessed by a privileged provider with regard to current and historical risk factors. (Rec. 1) 4.1.4. Suicide risk assessment. The following areas shall be evaluated and documented as part of the risk assessment (see section 4.5). All of these areas are covered in the Suicide Status Form: (Rec. 1 & 2) 4.1.4.1. Intent: differentiate between desire to commit suicide and actual preparation.
PAGE 9
4.1.4.2. Meanings and motivation for suicide: identify predisposing and precipitating factors; specifically assess perceived burdensomeness to others and feelings of helplessness and hopelessness. 4.1.4.3. Specifics of the plan and rehearsal: Assess when, where, how, and availability; evaluate whether there is adequate knowledge to use the plan; assess how lethal the plan is; evaluate for efforts to prevent rescue; there is notable increased risk when the individual has practiced the plan, so it is important to ask if they have conducted a dry run. 4.1.4.4. Overt suicidal/self-destructive behavior: include prior suicidal behavior, in both the recent and distant past, with focus on whether intent to die was present. 4.1.4.5. Physiological, cognitive and affective states: consider acute and chronic psychopathology. 4.1.4.6. Coping potential and protective factors: consider factors such as social support, evidence of past problem-solving, and investment in current treatment. 4.1.4.7. Impulsivity and self-restraint: use both objective and subjective information. 4.1.4.8. Substance abuse or dependence (past and current). 4.1.4.9. Static risk factors: Age (Risk escalates with age in the general population, although there are no statistical differences between age groups in the active duty population); sex (risk greater for males); previous Axis I or II psychiatric diagnosis; previous history of suicidal behavior; history of family suicide; and history of physical, emotional or sexual abuse. 4.2. Treatment planning and intervention. 4.2.1. Treatment plan. Suicidal behavior as a target for treatment shall be specifically addressed in the written treatment plan. Targeting only underlying conditions (e.g., depression) is insufficient when suicide risk is elevated. (Rec. 4) 4.2.2. Matching intervention to risk level. Suicide risk level shall be determined based on assessment information and matched to an appropriate intervention. Patients who are judged to be a severe or extreme risk for suicide according to the framework in Attachment 1 shall be considered for hospitalization. All patients who are not appropriate for hospitalization, but who are determined to be a mild or higher risk for suicide, will have formal monitoring of suicidal risk at each clinical contact included on their treatment plan. When risk level changes, the treatment plan will be re-evaluated and modified, as appropriate. (Rec. 3) 4.2.3. Limiting access to means. Steps must be taken to safeguard the environment; accessibility to means of self-harm shall be limited. (Rec. 5)
PAGE 10
4.2.4. Limited Privilege Suicide Prevention Program. When active duty individuals being seen in the clinic have been notified that they are under suspicion of a UCMJ offense and are at increased risk for suicide, recommend them for the Limited Privilege Suicide Prevention Program IAW AFI 44-109. (Rec. 7) 4.2.5. Physical Profiling. Recommended duty restrictions should be considered for acutely and chronically suicidal military members and should be documented on an AF Form 422. Providers should evaluate these patients for the appropriateness of an S-4T profile (not worldwide qualified). (Rec. 7) 4.3. Monitoring of Risk. 4.3.1. High-Interest Log. Patients with symptoms and risk factors indicating moderate or higher level of risk (see framework in Attachment 1) shall be entered on the high-interest log. The clinic shall have contact with patients on the high-interest log (either by clinic visit or phone call) no less than once per week and this contact shall be documented. If the patient cannot be reached, attempts shall be documented. The status of each patient on the log will be discussed at the weekly staff meeting. Mental health records of patients on the highinterest log will be tagged with colored tape. Front desk personnel will notify the primary provider when patients on the high-interest log cancel appointments. The primary provider shall contact high-interest log patients who do not show for a scheduled appointment to assess their status. If the patient is active duty and cannot be reached after three tries, the First Sergeant or commander shall be notified. Patients may be removed from the highinterest log after three consecutive assessments in which risk level is deemed mild or below. (Rec. 11) 4.3.2. The Suicide Tracking Form II (STF-II). The STF-II will be used at each clinical contact with all patients who are judged to be at mild risk or higher for suicide. (Rec. 2 & 6) 4.4. Coordinating with inpatient care. 4.4.1. Coordinating with inpatient facilities. Clinic staff will make efforts to maintain contact with inpatient psychiatric staff when active duty members and current patients of the clinic are hospitalized. (Rec. 9) 4.4.2. Reassessment after discharge. Following release from inpatient care or partial hospitalization, a patients needs shall be reassessed by the outpatient clinic before assuming or resuming responsibility for care. This reassessment will occur as soon as possible, but not later than 72 hours after discharge. If the outpatient care is not appropriate for such patients, efforts should be made, and documented, to find care that meets the patients needs. (Rec. 10) 4.5. Documentation.
PAGE 11
4.5.1. Risk assessment. A risk assessment section shall be included in every initial note and all follow-up notes for patients who are at mild or higher risk for suicide. Documentation of a suicide assessment shall include both current and historical risk factors, observations from the session, rationale for actions taken or not taken, and follow-up plans, including a response plan for increased suicidality. (Rec. 8) 4.5.2. Attempts to contact no-shows. Efforts to make contact with patients who no-show for appointments shall be documented. (Rec. 13) 4.5.3. Follow-up with referrals. Patients who are seen for evaluation and then referred out of the clinic shall be contacted within one week by the evaluating provider to determine if they sought out care via the referral. Documentation shall note this follow-up contact and whether or not the patient followed through on the referral (note: it is not the clinics responsibility to ensure that patients follow through on referrals, but only to document the status of the referral). (Rec. 8) 4.6. Clinic support and peer consultation. 4.6.1. Routine consultation. Professional peers shall be consulted regularly regarding highinterest patients. Time at each weekly staff meeting will be allotted for team discussion of high-interest cases. Peer consultation shall be documented in the mental health record. (Rec. 11 & 12) 4.7. Continuity of care issues. 4.7.1. Referred patients. Administrative staff shall contact patients who are referred by other providers and fail to keep their initial appointment to reschedule as soon as possible. The referring provider must also be notified whenever a referred patient fails to keep their initial appointment. (Rec. 13) 4.7.2. Early termination. Patients who notify the clinic that they are dropping out of treatment, before this has been mutually negotiated with the provider, shall be encouraged to continue in care, either through the clinic or through another source of care (e.g., private sector care, primary care, etc.). These discussions shall be documented in the mental health record. When patients do not keep scheduled follow-up appointments or fail to schedule appointments as planned, providers will make (and document) three attempts to contact the patient by telephone in order to assess the situation, and if needed, address barriers to continuing treatment and encourage returning to care. Messages left on telephone answering machines shall generally include the rank and name of the provider (rather than titles like doctor) and not refer to the name of the clinic (e.g., This is Capt Smith from the Medical Group. Please return my call at ext. 5555). If providers are unable to reach the patient after the designated number of attempts, a no-show letter shall be sent. The patients Primary Care Manager shall also be contacted when patients on the high-interest log withdraw from treatment prematurely. (Rec. 13)
PAGE 12
4.7.3. Coverage. The on-call mental health provider will provide coverage to patients who are at increased risk for suicide when the primary provider is not available. Providers shall inform other providers who will have on-call duties of any high-risk cases that may potentially seek care. (Rec. 14) 4.7.4. Transitions. When a provider has a pending PCS move, he or she will conduct a suicide risk re-assessment for all active patients who have been determined to be at increased risk for suicide during their course of care. Patients who are at increased risk for suicide must be monitored for risk using the STF-II on at least a weekly basis if there is a wait for a follow-on provider and will be prioritized for reassignment to another provider. (Rec. 15) 4.8. Support to commanders and First Sergeants. 4.8.1. Consultative role. Mental health flight personnel are the primary mental health resources on an installation and must be available for both consultative and patient care roles. When unit leadership has expressed concern about an active duty individuals suicide risk, it is generally inappropriate to return such individuals to duty without ongoing contact or follow-up with the leadership and/or the patient. The provider shall inquire as to what support is needed or desired by the commander and First Sergeant regarding management of this individual. (Rec. 17) 4.8.2. Ethical Issues. Appropriate levels of confidentiality shall be maintained within the limits of Air Force instructions (e.g., AFI 44-109, Mental Health, Confidentiality and Military Law), law, and commanders legitimate need to know. Providers must be cautious with regard to issues of dual relationship, as well. When meeting with the patient, the provider shall clearly spell out the nature of his or her role as consultant to the commander. (Rec. 17)
PAGE 13
Moderate
Severe Extreme
Other risk factors include acute and chronic psychopathology, history of impulsivity and poor self-restraint, substance abuse or dependence, and significant psychosocial stressors. Do not include static risk factors (see page 16) in these criteria.
PAGE 14
PAGE 15
Factors
Items
Predictive Validity X
Study Settings2
X X
X X X X X X
X X
4 1 X
M, C P
X X
20 1
X X
P, M, COL P, M, COL
P=Psychiatric, M=Medical, COL=College, C=Community, O=Other Data from U.S. Air Force samples also exist (Jobes, Wong, Drozd & Kiernan, 2002)
PAGE 16
PAGE 17
Suicide Status Form, Suicide Tracking Form, and Suicide Tracking Outcome Form Copyright David Jobes, 2000. Permission to reproduce and use in Air Force clinics granted by the author.
18
19
20
21
22
23
24
25
26
27
Crisis Response Plan When thinking about suicide, I agree to do the following: Step 1: Try to identify my thoughts and specifically what's upsetting me Step 2: Write out and review more reasonable responses to my suicidal thoughts Step 3: Do things that help me feel better for about 30 min (e.g., taking a bath, listening to music, going for a walk) Step 4: Repeat all of the above Step 5: If the thoughts continue, get specific, and I find myself preparing to do something, I call the LSSC at: ______________ Step 6: If I cannot reach anyone at LSSC, I call: ______________ Step 7: If I'm still feeling suicidal and don't feel like I can control my behavior, I go to the emergency room
Crisis Response Plan When thinking about suicide, I agree to do the following: Step 1: Try to identify my thoughts and specifically what's upsetting me Step 2: Write out and review more reasonable responses to my suicidal thoughts Step 3: Do things that help me feel better for about 30 min (e.g., taking a bath, listening to music, going for a walk) Step 4: Repeat all of the above Step 5: If the thoughts continue, get specific, and I find myself preparing to do something, I call the LSSC at: ______________ Step 6: If I cannot reach anyone at LSSC, I call: ______________ Step 7: If I'm still feeling suicidal and don't feel like I can control my behavior, I go to the emergency room
Crisis Response Plan When thinking about suicide, I agree to do the following: Step 1: Try to identify my thoughts and specifically what's upsetting me Step 2: Write out and review more reasonable responses to my suicidal thoughts Step 3: Do things that help me feel better for about 30 min (e.g., taking a bath, listening to music, going for a walk) Step 4: Repeat all of the above Step 5: If the thoughts continue, get specific, and I find myself preparing to do something, I call the LSSC at: ______________ Step 6: If I cannot reach anyone at LSSC, I call: ______________ Step 7: If I'm still feeling suicidal and don't feel like I can control my behavior, I go to the emergency room
Crisis Response Plan When thinking about suicide, I agree to do the following: Step 1: Try to identify my thoughts and specifically what's upsetting me Step 2: Write out and review more reasonable responses to my suicidal thoughts Step 3: Do things that help me feel better for about 30 min (e.g., taking a bath, listening to music, going for a walk) Step 4: Repeat all of the above Step 5: If the thoughts continue, get specific, and I find myself preparing to do something, I call the LSSC at: ______________ Step 6: If I cannot reach anyone at LSSC, I call: ______________ Step 7: If I'm still feeling suicidal and don't feel like I can control my behavior, I go to the emergency room
Crisis Response Plan When thinking about suicide, I agree to do the following: Step 1: Try to identify my thoughts and specifically what's upsetting me Step 2: Write out and review more reasonable responses to my suicidal thoughts Step 3: Do things that help me feel better for about 30 min (e.g., taking a bath, listening to music, going for a walk) Step 4: Repeat all of the above Step 5: If the thoughts continue, get specific, and I find myself preparing to do something, I call the LSSC at: ______________ Step 6: If I cannot reach anyone at LSSC, I call: ______________ Step 7: If I'm still feeling suicidal and don't feel like I can control my behavior, I go to the emergency room
Crisis Response Plan When thinking about suicide, I agree to do the following: Step 1: Try to identify my thoughts and specifically what's upsetting me Step 2: Write out and review more reasonable responses to my suicidal thoughts Step 3: Do things that help me feel better for about 30 min (e.g., taking a bath, listening to music, going for a walk) Step 4: Repeat all of the above Step 5: If the thoughts continue, get specific, and I find myself preparing to do something, I call the LSSC at: ______________ Step 6: If I cannot reach anyone at LSSC, I call: ______________ Step 7: If I'm still feeling suicidal and don't feel like I can control my behavior, I go to the emergency room
Crisis Response Plan When thinking about suicide, I agree to do the following: Step 1: Try to identify my thoughts and specifically what's upsetting me Step 2: Write out and review more reasonable responses to my suicidal thoughts Step 3: Do things that help me feel better for about 30 min (e.g., taking a bath, listening to music, going for a walk) Step 4: Repeat all of the above Step 5: If the thoughts continue, get specific, and I find myself preparing to do something, I call the LSSC at: ______________ Step 6: If I cannot reach anyone at LSSC, I call: ______________ Step 7: If I'm still feeling suicidal and don't feel like I can control my behavior, I go to the emergency room
Crisis Response Plan When thinking about suicide, I agree to do the following: Step 1: Try to identify my thoughts and specifically what's upsetting me Step 2: Write out and review more reasonable responses to my suicidal thoughts Step 3: Do things that help me feel better for about 30 min (e.g., taking a bath, listening to music, going for a walk) Step 4: Repeat all of the above Step 5: If the thoughts continue, get specific, and I find myself preparing to do something, I call the LSSC at: ______________ Step 6: If I cannot reach anyone at LSSC, I call: ______________ Step 7: If I'm still feeling suicidal and don't feel like I can control my behavior, I go to the emergency room
28
hopelessness include: unlovability and poor distress tolerance. Although the patient denies being impulsive, there is clear objective evidence of impulsivity related to the two previous suicide attempts. There is no evidence of associated instrumental behavior. Chronic Risk: There is no current evidence to suggest that the patient is at chronic risk. Acute Risk: Current risk is estimated as minimal. Suicidality Management Plan: 1. The patient will initiate individual psychotherapy and concurrent marital therapy to address separation. 2. Current symptom severity is not adequate to warrant referral for medication evaluation, nor does the patient want such a referral. 3. The patient has signed a commitment to treatment statement, see attached. 4. The patient has demonstrated the ability to, and has agreed to make use of, his crisis response plan, see attached.
30
Never Rarely Sometimes Frequently Always Brief and fleeting Focused deliberation Intense rumination Other: _____________________________________ ____ Seconds ____ Minutes ____Hours
Y N Current Intent Subjective reports: __________________________________________________ Objective signs: ____________________________________________________ Y N Suicide plan: When___________________________________________________________ Where___________________________________________________________ How_______________________________________ Y N Access to means Y N Suicide Preparation ___________ _____ Y N Suicide Rehearsal_____________________________________________________________ Y N History of Suicidality Ideation____________________________________________________________________ Single Attempt______________________________________________________________ Multiple Attempts____________________________________________________________ Y N Impulsivity Subjective reports: _______ Objective signs: _____________________________________________________________ Y N Substance abuse Describe: Y N Significant loss Describe: Y N Interpersonal isolation Describe: Y N Relationship problems Describe: Y N Health problems Describe: Y N Legal problems Describe: Y N Other problems Describe: Y N Homicidal ideation Describe: Additional risk factors: (check all that apply) ____ Age over 60 ____Male ____Previous Axis I or II psychiatric diagnosis ____ Previous history of suicidal behavior ____History of family suicide ____ History of physical, emotional or sexual abuse ___ Access to firearms
31
O: Alertness: alert drowsy lethargic stuporous other: Oriented to: person place time reason for evaluation Mood: euthymic, elevated, dysphoric, agitated, angry, Affect: flat, blunted, constricted, appropriate, labile Thought continuity: clear and coherent, goal-directed, tangential, circumstantial, other: Thought content: WNL, obsessions, delusions, ideas of reference, bizarreness, morbidity, other: Abstraction: WNL, notably concrete, other: Speech: WNL, rapid, slow, slurred, impoverished, incoherent, other: Memory: grossly intact, other: Reality testing: WNL, other: Notable behavioral observations: A: Current level of suicide risk: No Significant Risk DSM-IV-R Diagnosis: Axis I: Mild Moderate Severe Extreme
Axis II:
Axis III: Axis IV: Axis V: P: At the current time, outpatient care can/cannot provide sufficient safety and stability. Intervention plan for safety is: 1. 2. 3. 4. Patient agrees to this plan: Y N Patient was provided a written crisis response plan: Y N Patient will be entered on the high-interest log: Y N Hospitalization is / is not necessary. Rationale: Special precautions necessary: Persons notified of increased risk: spouse / commander / First Sergeant / PCM / friend / none / other: Additional Information:
32
This sample Memorandum of Understanding can be adapted for use with civilian inpatient facilities to help facilitate collaborative care. The sample focuses on referral and admission procedures, communication between the Life Skills Support Center and the civilian facility, and collaboration in discharge planning. Local MTFs may choose to augment this memorandum to address agreements on financial arrangements, transportation responsibilities, pre-authorization issues, etc.
33
MEMORANDUM OF UNDERSTANDING
I. Background 1. This agreement is entered into by and between the XX medical group, XXXX Air Force Base and XXXX hospital, hereinafter facility. II. Understanding: The parties acknowledge and agree to the following: 2. When a patient needs transfer from one of the above named medical groups to the other above named facilities, the receiving facility agrees to admit the patient as promptly as possible, without regard to race, color, creed, age, sex, handicap or national origin in accordance with Federal and State Laws and regulations, provided admission requirements are met and bed space to accommodate the patient is available. 3. Admissions to aforementioned facility. 3.1 The Life Skills Support Center (LSSC) may refer patients directly to the aforementioned facilities without waiting for the assessment team to travel to the hospital and assess the individual in question. 3.2 LSSC will send a copy of the assessment performed on the patient in addition to the consult report to TRICARE. 3.3 For active duty military members and non-active duty patients who have active LSSC cases, LSSC staff will attempt to obtain signed consent for release of information from the patient using the facilitys consent forms prior to transfer to the facility. If this is not possible, the facility will request consent for release of relevant medical information to the LSSC. LSSC staff will also request consent to release relevant information from LSSC evaluations and treatment to the facility to enhance continuity and collaboration in providing care. 3.4 Following admission, and in the event that consent for release of information is granted, the facility will provide LSSC with information related to diagnosis, clinical status, and nature of treatment being provided, upon request. 4. Discharge from the aforementioned facility: 4.1 At least 24 hours prior to discharge of military personnel the facility will contact the LSSC or the on-call mental health provider (phone number XXX-XXXX) to notify the clinic of the pending discharge. The facility will arrange a follow-up appointment with the LSSC, to occur within XX hours of discharge. 4.2 Military personnel will stay the number of days determined by the facilitys provider to be clinically necessary or as contracted by the facility with the following exception: 34
If the discharge date falls on a Saturday or Sunday, the patient is to be discharged on that Friday before the weekend or the Monday immediately following.
4.3 A copy of the treatment summary and discharge plan will be provided to patients upon discharge. For military members, it will be faxed to the LSSC at XXX-XXXX.
35
36
Clients are often unsure what to expect in a mental health clinic. We encourage you to consider the following points regarding mental health care, and to discuss them with your provider if you wish. You can expect the attention, respect, and best professional efforts of your provider. Your provider will treat you as a responsible individual and will expect you to take an active part in your treatment. You should also expect to take part in the treatment decisions. You should understand the goals and direction therapy is taking, and if you do not understand, you should ask. Before initiating a professional evaluation or treatment relationship with a provider, we want you to know about privacy ground rules. Generally, information discussed during the evaluation and treatment sessions is confidential and may not ordinarily be revealed to anyone outside the clinic without your permission. It is sometimes helpful to involve others (such as unit leadership, family, etc.) in your evaluation or treatment. Your provider will obtain your consent before contacting them or releasing information. Under some limited circumstances, however, information may be released without your permission. These are discussed below: Records of Your Care. Every client visit to mental health is documented in the outpatient medical record. These entries are as brief as possible to protect your privacy. It is important, however, that providers caring for you in other clinics be aware of the care you are receiving here. Detailed notes documenting your mental health care are maintained in your mental health record. The mental health record is secured in the mental health clinic. Disclosure Policy and Non-Active Duty Clients. The privacy of non-active duty clients is protected by the Federal Privacy Act and is not generally governed by other military regulations, unless the individual is also a Department of Defense employee. Most information related to the treatment of non-active duty clients is not releasable without the written consent of the client. Excluded from consent requirements are such activities as quality assurance reviews by other mental health professionals and collection of information for medical research (without personal identifiers). Other releases generally require your written consent. Exceptions for active duty and non-active duty include: Access to Information by Commanders. Commanders may obtain access to the records of their members to ensure fitness for duty or a clients record when the contents of mental health records are essential to the accomplishment of a military mission. Additionally, commanders will be notified if a members condition impacts suitability for certain duties. Child or Spouse Maltreatment. Providers must report suspected child abuse or neglect, and other incidents of family maltreatment to military agencies, local child protective authorities, or both. Crimes or Fraud. Providers must report any threat to commit crimes or fraud by non-military as well as military clients.
37
Danger to Self or Others. Providers must take steps to protect individuals from harm when the client presents a serious threat to the life or safety of self or others. This involves consultation with your Primary Care Manager and other medical/behavioral health staff and involvement of your commander and/or First Sergeant (for active duty members). In cases of very high risk, hospitalization may be necessary. It is our policy to contact clients who have increased risk factors for suicide if they do not keep a scheduled appointment. If we are unable to reach the client, we will notify someone who can help check on their status (including the commander or First Sergeant, if active duty). Exception for active duty only include: Drug or Alcohol Abuse. Providers must report all suspected instances of drug/alcohol abuse by active duty clients to rehabilitation programs and commanders. By signing this form, you acknowledge that you have been informed of the information it contains and understand it.
38
Date MEMORANDUM FOR PATIENTS NAME FROM: XX Medical Group/SGOH XXX AFB SUBJECT: Missed appointment
You missed a scheduled appointment at the Life Skills Support Center (LSSC) on [date] at [time]. I attempted to contact you by phone to see how you are doing, however, I have been unable to reach you. If you would like to reschedule this appointment, please contact the clinic at (XXX) XXX-XXXX. If there have been any barriers or problems with regard to continuing your care at LSSC, we hope you will call and discuss these with us. If we do not hear from you in the next couple weeks, we will assume that you are no longer interested in services at this time and will close your file. LSSC services will continue to be available to you in the future. Alternate sources of care include the primary care clinic or a TRICARE network provider (for non-active duty beneficiaries).
39
40
The Life Skills Support Center (LSSC) is dedicated to promoting wellness and helping individuals during difficult life situations. Routine follow-up appointments can be made after your appointment or by calling the appointment line at XXX-XXXX. If you need to talk briefly with your provider between appointments, call the LSSC at XXX-XXXX. If your provider is unavailable, you may leave a message and someone will call you as soon as possible. If your situation is an emergency and need to speak with a provider urgently, you should follow our emergency procedures. Thoughts or feelings about suicide that you may not be able to control, or other fears about your immediate personal safety should be considered an emergency.
Emergency Procedures
Between 0730 and 1630: Call the LSSC at XXXXXXX and inform the receptionist that this is a crisis situation. Your name and phone number be taken and you will be contacted by the on-call mental health provider. After clinic duty hours: Go to the emergency department (If your base does not have an emergency room, provide the name, number, and location of civilian emergency department). You may also call 9-1-1.
XXth Medical Group XXXXX AFB Phone: (XXX) XXX-XXXX Clinic Hours: 0730 1630, M-F