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CONTENTS
Overview..............................................................................................................................2 Firmware repository................................................................................................................2 Downloading firmware from the web ........................................................................................2 Importing firmware into HP Web Jetadmin.................................................................................3 Upgrading devices.................................................................................................................4 Defining firmware properties ...................................................................................................5 Automatic upgrades using policies ...........................................................................................6 Firmware upgrade options.......................................................................................................6 Downgrading firmware...........................................................................................................7 Supported devices..................................................................................................................7 Summary ............................................................................................................................12 Appendix AReleased firmware............................................................................................13
OVERVIEW
HP Web Jetadmin has the ability to upgrade the firmware of both HP Jetdirect devices and printers over the network for multiple devices simultaneously. Upgrades to firmware can correct problems with devices and/or add new features to devices without replacing hardware. The ability to upgrade HP Jetdirect firmware over the network has always been available through a separate utility called the HP Download Manager. However, this requires a separate utility to be loaded for each operating system. The integrated firmware downloader in HP Web Jetadmin can upgrade firmware on any platform, without the aid of a separate download utility, and can automatically locate the latest firmware revision on the web.
FIRMWARE REPOSITORY
The firmware repository is the storage area in HP Web Jetadmin for both printer and HP Jetdirect firmware. Firmware images must reside in the firmware repository before HP Web Jetadmin can attempt to upgrade firmware on devices. The repository can be accessed several ways, most commonly by selecting Firmware > Repository in the navigation tree (Figure 1). Actions that can be performed directly from the repository include: Downloading firmware images from the Web
Figure 1Firmware repository
Importing firmware images from a file folder into the repository Deleting images from the repository Editing the properties (Description, Qualified status) of images Upgrading firmware on devices
When new firmware is introduced for a printer, the image is first placed on the printers web page for driver downloads. The image is also placed in the FTP location mentioned above so that HP Web Jetadmin can download it from one central location. The pfirmware.glf file is modified to include any new version information. It is not uncommon for the firmware to appear on the printer web page several days before it appears in the HP Web Jetadmin location. 2
Once the firmware index file is obtained, HP Web Jetadmin uses it to display a list of available images to be downloaded to the client. HP Web Jetadmin knows exactly which images apply to which printers as defined in the .glf file. Images can be selected from the list of available images and downloaded to the client. Once they are downloaded to the client, HP Web Jetadmin offers a box labeled Import firmware images to import the images to the HP Web Jetadmin server (Figure 3). The repository is designed to eliminate issues with web access on servers. The server does not need proxy or web access, only the client machine needs web access through a browser. The images are simply downloaded to a user-defined folder on the client machine and imported to the HP Web Jetadmin server as needed. If a secure proxy is in place, HP Web Jetadmin displays a popup screen asking for credentials to traverse the proxy.
\WjaService\config\FirmwareUpgrade
UPGRADING DEVICES
HP Web Jetadmin can use the images in the repository to upgrade devices that have older firmware. Columns can be added to a view to indicate which devices have older firmware (Figure 5). The Printer Firmware Available and Jetdirect Firmware Available columns indicate which newer versions are available in the repository. To decide which printer firmware to offer, HP Web Jetadmin compares device model and version information in the header of the firmware file against the information in the firmware-download-name SNMP object. Some printer models share the same firmware image and thus return the same model name in the firmwaredownload-name SNMP objectthis way HP Web Jetadmin knows to offer the same image for those models. If the device doesnt support the firmwaredownload-name SNMP object, Web Jetadmin will match the name of the device to the names in the firmware file header. Once it is determined which devices to upgrade, simply highlight those devices and select the Firmware tab (Figure 6). A screen will appear indicating which devices have a newer version of firmware available. Highlight these devices and select Update to begin the process. A new window appears which allows users to select which version to download for each device or whether to skip certain devices (Figure 7). The default operation
for each device is to upgrade to the recommended most recent version. An alternative method for upgrading firmware is to select Upgrade Firmware from the firmware repository. A box appears offering the list of all devices from which to make a selection (Figure 8). No matter which method is used to begin the upgrade process, once a newer firmware image has been selected to download, the firmware downloader sends the firmware image to the device. This process is fully fault-tolerant. If the firmware upgrade process is interrupted for reasons such as a power outage, it can be completely recovered by running the firmware downloader again and reinitiating the download.
For most printer firmware, HP Web Jetadmin opens up a port 9100 connection and sends the .rfu file as a print job. The printer will power cycle itself at the conclusion of the upgrade. For HP Jetdirect firmware, HP Web Jetadmin uses the TFTP protocol to complete the upgrade. Newer HP devices may use web services over HTTP to perform firmware upgrades. These firmware files would contain a .bdl extension. While header information is no longer PJL as found in .rfu files, the firmware bundle provides attributes similar to that of the PJL header and HP Web Jetadmin supports parsing of this new header type to determine which image to send.
DOWNGRADING FIRMWARE
By default, HP Web Jetadmin only offers upgrades of either printer or HP Jetdirect firmware. If older versions of firmware are present in the repository, they are not offered for downgrade. Some earlier versions of HP Web Jetadmin may have offered firmware downgrades, but downgrades are now disabled for several reasons. Downgrades of HP Jetdirect firmware require a special .dld image made specifically for downgrades. If a regular version of HP Jetdirect firmware is attempted in a downgrade, not all components are rolled back properly to the older versions, causing abnormalities in behavior. Printer firmware is slightly more friendly during attempted downgrades in that new functionality is erased as old functionality is applied. However, for some devices, DC Controller or JDI firmware are not rolled back to older versions, causing abnormalities in behavior. There may be circumstances where users want to downgrade firmware. For example, new firmware may have disrupted an important feature, creating a need to roll back to the previous version. Nothing on the device prohibits a downgrade, and while is it is discouraged, the ability to downgrade firmware is built into HP Web Jetadmin. The functionality is disabled by default to protect against accidental downgrades of a fleet of printers with potential catastrophic consequences. To enable downgrading firmware, perform the following steps: NOTE WARNING! Be aware that downgrading firmware has the potential to cause serious consequences on devices and this action should be considered carefully. Test all firmware images thoroughly before running HP Web Jetadmin firmware updates on production devices.
1. Using a text editor, edit an existing or create a new file on the HP Web Jetadmin host system in the following location: C:\Documents and Settings\NetworkService\Local Settings\Application Data\HewlettPackard\HPWebJetadmin\WjaService\config\FirmwareUpgrade.config.xml 2. Paste the following contents into the file:
<ipmc:configuration xmlns:ipmc="www.hp.com/schemas/imaging/ipmc/config/2004/02/24"> <property name="AllowJetdirectFirmwareDowngrades"> <type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString</type> <value>true</value> </property> <property name="AllowPrinterFirmwareDowngrades"> <type>HP.Imaging.Wjp.Sdk.Core.Framework.ConfigurationItemString</type> <value>true</value> </property> </ipmc:configuration>
3. Either printer firmware or HP Jetdirect firmware downgrades can be enabled or disabled by toggling the <true>/<false> values in the XML file. 4. Save the file and restart the HP Web Jetadmin service (HPWJA Service). Notify all users logged into the system about the service restart and ensure that active HP Web Jetadmin tasks are stopped or rescheduled to avoid problems with the restart. NOTE Use standard XML format when creating this file. Use a simple text editor such as Microsoft Notepad. Line breaks should only occur after the appropriate tag at the end of a statement. Documentation viewers may add what appear to be line breaks into the XML content shown above.
SUPPORTED DEVICES
Appendix A includes a list of printers that can be flashed with firmware. HP Web Jetadmin requires a properly formatted .rfu or .bdl file in order to allow upgrades under the Firmware tab. Some printers may offer a firmware file that is not properly formatteded. In such cases, any technique for sending the firmware file as a print job to the printer will suffice. Some printers offer a separate download utility to upgrade firmware one device at a time. HP Web Jetadmin could also be used in such cases to upgrade multiple printers if the files are uploaded into the PJL file repository and sent to multiple devices using the PJL Configuration item in a configuration template.
However, most of these techniques only allow for upgrading one device at a time, which makes Web Jetadmin very valuable in this respect. These techniques can be used as troubleshooting techniques if firmware is having difficulty being upgraded through Web Jetadmin.
HP Download Manager
HP Download Manager is an application that allows network or system administrators to remotely update the firmware of upgradeable HP Jetdirect print servers on the network (see Figure 12). It can upgrade individual devices or many devices simultaneously. HP Download Manager uses the same firmware image files (.dld) that HP Web Jetadmin uses to upgrade firmware. The images can be manually loaded into HP Download Manager or downloaded directly from the Web while in the utility.
Since HP Download Manager is very similar in functionality to the HP Web Jetadmin firmware upgrade feature, usage of either utility is strictly by preference. However, HP Download Manager may be used to attempt to recover HP Jetdirect cards that may have been placed in the short stack during an upgrade via HP Web Jetadmin, or vice-versa.
Perform the following steps to upgrade firmware via FTP (see Figure 13): 1. FTP to the device from a command prompt: ftp <HP Jetdirect IP address> user: <user ID> (The HP Jetdirect print server will accept all passwords or blanks for the username, so just press Enter) password: <administrator p/w> (The HP Jetdirect print server will accept all passwords or blanks for the password, so just press Enter)
2. bin 3. hash - This command is optional - it will merely show a display of the download progress. 4. put <filename.dld> /DOWNLOAD Be sure to type in the full path to the file and be sure to type the filename in correctly. This command is case-sensitive. 5. bye After a couple of minutes, when the FTP session closes, HP Jetdirect should restart and prepare to run the new code. The hash command shows the file transfer in progress, however, no download status can be presented during this period (an FTP restriction). If a message appears that reads "Netout: Software caused connection abort," simply use FTP again to upgrade the firmware a second time. The new firmware image is complete and functional with only one firmware upgrade. If the second upgrade is not performed, the HP Jetdirect print server uses only English for any of the management interfaces (print control panel menus, EWS, as well as the configuration page). Upgrade a second time to install additional languages. The firmware upgrade is complete when the message, "Transfer complete" is displayed.
Using FTP To Upgrade Device Firmware If your HP LaserJet product uses a direct network connection, you can use file transfer protocol (FTP) to update your HP LaserJet firmware. Take note of the TCP/IP address on the configuration pages. NOTE: Make sure that the printer is not in Powersave mode. Also, make sure that any error messages are cleared from the control panel display. 1. 2. 3. 4. Open a DOS command window on your computer. Type ftp <TCP/IP PRINTER ADDRESS>(for example, if the TCP/IP address is 192.168.0.90, type ftp 192.168.0.90). Press ENTER on the keyboard. When prompted for user name and password press ENTER for each.
5. 6. 7.
Type bin at the >prompt. Press ENTER. Type: put <path> where <path> is the location where the .RFU file was downloaded from the Web. For example, type: put C:\LJXXXX\ljXXXXF W.RFU
8. 9.
Press ENTER. Type "bye" at the command prompt once the download process begins and the firmware is updated on the printer 10. Press ENTER to exit the FTP session.
The same technique can be used to upgrade an HP Jetdirect print server (see Figure 14). Instead of typing http:// in the browser, begin by typing ftp:// Type the IP address of the HP Jetdirect, a space, and /DOWNLOAD. Open Windows Explorer and locate the firmware image file. Copy and paste or drag and drop the file into the browser window.
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Note: If Telnet is disabled, an FTP download is not allowed. If Telnet is enabled and an administrator password is set, the administrator password must be entered at the password prompt, to gain access to FTP download capability. The username prompt can be left blank, or use one of four valid usernames: root, admin, administrator, or supervisor.
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where FILENAME is the name of the .RFU file, <SHARENAME> is the name of the machine, from which the printer is being shared, and <PRINTERNAME> is the printer's share name (do not type the angle brackets). If the device is attached locally, then the .RFU file can be sent directly to the printer with a COPY command from a command prompt or DOS window: Using USB to Upgrade Device Firmware Before you can send a firmware upgrade through the USB port, you need to know the name of the computer the printer is connected to, and you need to enable printer sharing. These steps are for Windows XP. Other versions of Windows operating systems are similar, with slightly different operations. How to find out the name of your computer: 1. 2. 3. Click the Start button, Programs, Accessories, System Tools, and then choose System Information. You will find your computer's name in the right window-pane next to System Name. Write down this name as it will be needed later.
How to share the connected printer: 1. 2. 3. 4. 5. Click the Start button, Settings, then Printers and Faxes. Right-click the printer you need to send the upgrade to, then choose Sharing... Choose the radio button labeled Share this printer. Type a name for the share. Make it short and easy to remember. Click Apply and write down the share name, as it will be needed later. For example: "HP LaserJet mfp"
How to send the firmware upgrade using a USB connection: 1. 2. 3. Open a DOS Command Prompt (in Windows NT 4.0, 2000, or XP, click Start, Run, then type CMD and press OK, or in Windows 9x click Start, Programs, Accessories, and then click MSDOS Prompt.) and locate the directory where you saved the firmware file. Type: copy /b filename \\computer name\share name For example: copy /b ljXXXXmfpfw_0X.00X.X.rfu \\computer1\HP LaserJet mfp printer Press Enter.
NOTE: When the upgrade process has completed the LaserJet will reboot. Once the printer is back online, print a Configuration Page and verify that the new firmware has been installed.
SUMMARY
HP Web Jetadmin makes downloading firmware images to HP Jetdirect devices and printers easier than ever. The integrated firmware downloader in HP Web Jetadmin can upgrade firmware on any supported platform and does not rely on a separate download utility to perform the upgrade. HP Web Jetadmin can also automatically locate the latest firmware revisions on the web during the upgrade process. Additional utilities also exist for upgrading HP Jetdirect firmware if the need arises, allowing for more flexibility.
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Date
20110419 20110225 20110225 20040106 20100916 20100916 20080409 20070220 20050307 20060828 20061206 20080408 20061010 20070419 20110511 20110429 20050602 20110406 20070719 20110524 20111209 20111215 20100616 20110215 20110604 20110215 20110215 20110215 20110215 20111210 20111215 20111208 20110406 20110406 20110511 20110119 20110406 20111206 20110630 20110412 20110706 20110706 20100831 20101028 20111105 20111105 20110817 20041203
Version
09.260.8 48.171.2 48.171.2 4.064.1 80.004.0 80.004.0 46.041.2 1.000.4 2.003.2 3.003.1 06.008.0 46.040.2 03.016.0 07.006.0 46.180.9 46.341.1 04.020.3 07.190.2 05.011.2 08.251.1 20111209 20111215 20100616 53.112.2
2121197_170338
Model
HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP HP LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet LaserJet 4200 4240 4250 4300 4345 MFP 4350 5100 series 5200 8150 series 9000 9000 MFP 9000L MFP 9040 9040 MFP 9050 9050 MFP 9055 MFP 9065 MFP M1522 MFP M1536 MFP M2727 MFP M3027 M3027 M3035 M3035 M4345 M4345 M4555 M5025 M5025 M5035 M5035 M9040 MFP MFP MFP MFP MFP MFP MFP MFP MFP MFP MFP MFP - Asian - Asian - Asian
Date
20050602 20110406 20110406 20050602 20110429 20110406 20040115 20110406 20041014 20040809 20051221 20051221 20110406 20110524 20110406 20110524 20080220 20080220 20111212 20111212 20111212 20110225 20110225 20110225 20110225 20110225 20110225 20110604 20110225 20110225 20110225 20110225 20110303 20110303 20111213 20111213 20091203 20111214 20110406 20110511 20110407 20110407 20110407 20101028 20101028 20101025 20110629 20100209
Version
04.020.3 08.210.4 08.210.4 04.020.3 09.260.9 08.210.4 8.23 08.150.3 7.119 02.516.0A 03.804.6 03.804.6 08.200.5 08.251.1 08.200.5 08.251.1 07.006.7 07.006.7 20111212 20111212 20111212 48.181.8 48.181.8 48.181.8 48.181.8 48.181.8 48.181.8
2121197_170340
HP Color LaserJet CM1415 HP Color LaserJet CM2320 HP Color LaserJet CM3530 MFP HP Color LaserJet CM4540 MFP HP Color LaserJet CM4730 MFP HP Color LaserJet CM4730 MFP - Asian HP Color LaserJet CM6030 MFP HP Color LaserJet CM6040 MFP HP Color LaserJet CP1510 Series HP Color LaserJet CP1525 HP Color LaserJet CP202x Series HP Color LaserJet CP3505 HP HP HP HP HP HP HP HP HP HP HP HP HP HP Color Color Color Color Color Color Color LaserJet CP3525 LaserJet CP4005 LaserJet CP4020 Series LaserJet CP4525 LaserJet CP5225 LaserJet CP5525 LaserJet CP6015
50.161.5 50.161.5 52.132.6 52.132.6 20111210 20111215 20111208 03.120.4 06.100.9 46.180.9 07.070.0 07.080.4 20111206
2121197_170342
- Asian - Asian
48.181.8 48.181.8 48.181.8 48.181.8 51.132.2 51.132.2 20111213 20111213 20091203 110285 02.140.2 07.100.6 04.130.4 04.130.4 04.130.4
1006BR 1006BR R1006B LRP1FN1126AR 62463_12379
04.120.2
TT6TTAJ_07_00_01.2 TT6TTAJ_07_00_01.2
HP Designjet T770 Designjet T1200 Designjet T2300 Designjet T2300 - Incremental Designjet T7100 Designjet T7100 Monochrome LaserJet 100 Color MFP M175 LaserJet 2300
HP LaserJet P4014 LaserJet P4015 LaserJet P4515 OfficeJet Pro 8000 A809 Officejet Pro 8500 A909a Officejet Pro 8500 A909g/n OfficeJet Pro 8500 A910g/n/a Scanjet Enterprise 7000n
ZL_01_00_04.1 ZL_01_00_08.1
DRG_01_00_09.6 DRGM_01_00_09.6
20110817 04.050.2
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HP HP HP HP HP
2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries.
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