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TYPES OF LETTERS ORDER LETTER An order letter orders merchandise by mail, at prices and terms that are understood

or stated in the letter. Order letters are used by individuals or small business concerns. Large companies that send many orders use forms called purchase orders. Essentials - Precision and completeness are indispensable in and order letter. Use catalogue numbers, model numbers, quantity, description of articles, methods of payment, delivery date, and shipping instructions: Vocabulary: AA credit Anodized aluminium Chef sets Copper wire Customs brokers Double-boilers Griddle pans Mahogany wooden finish Mauve Rims Shortly Slip ACKNOWLEDGEMENT LETTERS Many companies acknowledge all orders immediately. A printed form is generally used to acknowledge order from regular customer who has been dealing with the company for some time. When an order cannot be sent according to the customers instructions, a letter is sent asking the client for his approval of any change in this order. A special letter is sent on the same day an order is received from a new customer, thanking him for his first order and welcoming him as a new customer-friend. The letter effectively says thank you and reports, in the first paragraph, on both the delivery date and the methods of delivery. Vocabulary: Acknowledgement Out of print Release a new edition Early reply Well in advance To quality Hesitate Overseas abroad Most likely Most gratifying Acuse de recibo Impresos agotados, edicin agotada Sacar una nueva edicin Pronta contestacin Con bastante anticipacin De alta cualidad Vacilar, titubear el extranjero Muy probablemente Muy satisfactorio Crdito excelente Aluminio anodizado Cubiertos para cocinar Cable de cobre Agentes aduanales Cacerolas de bao Mara Sartenes Acabado de Madera caoba lila Arillos En breve Fondo

To comply QUOTATION LETTERS

Para cumplir

These are letters in which the price of articles or services is given or requested. Essentials - These letters should be concise and very specific and clear to avoid confusions. Vocabulary Shipping tags Gummed labels Wrapping Prompt payment Design pattern Parcel post Estimate Hand labour Workmen Etiquetas para embarque (con cordel) Etiquetas engomadas Envoltura Pago inmediato, pronto pago Diseo, dibujo, patron Paquete postal Presupuesto Mano de obra Operarios, trabajadores, obreros

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