2010 2011

VoIP Study and Implementation

VoIP Technologies Study and Implementation

Course Description

Key points:
Objectives and scenario Training Contents

Version 1.0 Last update: 02/03/2011 Target/Use: SUPINFO Community

SGES First semester 2010 - 2011

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Voice over IP is a technology that allows voice conversations to be conducted over the Internet (hence IP, for Internet Protocol) instead of the plain old telephone system (POTS). Voice over IP isn't an especially new technology. People have been using software like Microsoft NetMeeting to chat using the Internet for several years, while Speak Freely a pioneering piece of Voip software that has now largely fallen out of use was first released in 1991. Many Internet users are already familiar with Voip technology thanks to the popularity of Skype. What makes Voip an interesting technology is that it is one that is set to revolutionize the way ordinary telephone conversations are conducted. Today, it is a toy for computer users to play with, but tomorrow everyone, even your grandmother, will be using it even if they don't realize it, and even if they don't own a computer. The aim of this course is to explain how Voice over IP works, what distinguishes the different systems, and provide some technical background though a complet implementation of the Asterisk Open Source IPBX to help you to understand what is going on in the background when you use it.

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This course is a 28 hours course with the following scenario : - Course : 20 hours - SOE : 8h

2.1 Course structure

The course content is structured as follow : N 1 2 3 4 5 Titre 01 - CK - VoIP ecosystem and Strategy 02 - CK - Asterisk Overview Labs part 1 03 - CK - Quality of Service Labs part 2 Type Core Knowledge Core Knowledge Labs Core Knowledge Labs Duration 1h 1h 6h 2h 10h

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SGES First semester 2010 - 2011

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For this course, two evaluation types have been selected. - 1 SOE to evaluation both skills and knowledge - 1 MCQ SGES to evaluation the knowledge The objective of the SUPINFO Oral Exam is to evaluate the understanding of the course and the skills in implementing asterisk. The SOE will be divided in two parts : - 1 question about the core knowledge content - 1 troubleshoot on an Asterisk architecture. The MCQ SGES will be about the content presented in the Powerpoints.

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For this course, you will have the following ressources : - The book Voip et Toip Asterisk , La tlphonie sur IP en entreprise in French available in the ENI section of http://libraries.supinfo.com o Note : For english speaking students, all this content is available in English on the excellent website : http://www.asteriskguru.com/ - The Powerpoints and labs available on http://courses.supinfo.com

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You will find below all the complementary ressources about this course : - Asterisk Guru : http://asteriskguru.com : Probably one of the best ressources on the Internet about Asterisk - VoIP Info : http://www.voip-info.org/ : A reference Guide about VoIP - VoIPFr : http://www.voipfr.org/ : The french portal about VoIP

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