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PRE-INVENTORY PREPARATION
REVISED 05/06/11
TABLE OF CONTENTS
1.
ADMINISTRATIVE TOPICS
STAFFING AND PREPARATION PAYROLL PRE COUNTS ADDITIONAL INSTRUCTIONS EXTERNAL AUDIT 3-4 4 4-5 5-6
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2.
MERCHANDISING
MERCHANDISING OVERVIEW GENERAL STOREWIDE KEY POINTS HARDGOODS KEY POINTS APPAREL KEY POINTS FOOTWEAR KEY POINTS 7 7-8 9-13
14-15 16-17
3.
STORE / DEPARTMENT LAYOUT AREA TICKETS DEPARTMENT TICKET LOG MASTER TICKET LOG HARDGOODS FOOTWEAR APPAREL
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18 19 21 22-23 24
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4. 5.
ON-LINE SETUP
26-29
EQUIPMENT SETUP
UPLOAD STATION SETUP UPLOAD STATION CONTENTS SCANNER SETUP CONNECTING THE UPLOAD STATIONS
30 31-32
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PRE-INVENTORY PREPARATION
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ADMINISTRATIVE TOPICS
STAFFING / PREPARATION
Inventory Preparation should begin 60 days prior to inventory o Develop a zoning plan to ensure the store is ready for inventory o Develop a plan to ensure apparel items are tagged and ensure the SKUs / barcodes on the apparel product are valid by scanning a sample of apparel items with the Symbol o Work topstock down to shelves and label topstock boxes for inventory as needed Identify the Point Team Lead and Members responsible for coordinating the inventory day efforts and transporting equipment between stores Ensure travel plans are made for any Point Team members or counters based out of your store o At least two weeks prior to inventory day, submit travel needs associated with inventories to the Corporate Travel Department via the Academy intranet web page academyteamtravel.com using the form on the Inventory Team Travel tab. All travel expenses will be charged to the inventory store. o Point Team Lead will be responsible for any needed rental vehicles Confirm delivery of soft materials from Data Scan o Supplies should arrive approximately one to two weeks prior to your inventory date depending where your store falls within the equipment group (Corporate Inventory Control will send the Equipment Sharing & Delivery Schedule to all stores conducting inventory during the same month) o Supplies will include: Area tickets, area ticket department logs (with envelopes), area ticket master log, green and orange sticky tabs, extra batteries and lanyards (Only the first store in the group will receive lanyards that the Point Team will need to take from store to store in the group) Confirm associates from other stores who will be assisting with your store's count o Enter each associate in TimeCorp as a 'Temporary Inventory Associate' o Schedule each temporary associate hours in TimeCorp for inventory night Arrange and schedule for snacks / light meal for the count team (includes providing drinks throughout the count process) o Provide meal prior to the inventory count process or provide a light meal / snacks throughout the count process o Count team will work straight through once the inventory begins; no standard lunch breaks will be provided Establish a proper receiving cutoff prior to inventory o Manifest(s) must be accepted prior to inventory for all product that is stocked and included in the count o Segregate inventory, mark product DNI and do not acknowledge the manifest for any product that will not be included in the count o NOTE: There can be no partial shipments stocked/counted versus DNId/not counted. ALL products on the manifest must be either physically stocked with the manifest acknowledged or marked DNI with the manifest not acknowledged. o If the one of the above bulleted procedures are not followed, the store will have to complete 102 adjustments after inventory for all product on any manifest not handled correctly Schedule a small crew to come in at 5 a.m. to work variance reports once the inventory has been soft closed
PAYROLL
All hours used to conduct each inventory will be charged to the respective inventory store. Please note visiting associates must be entered and scheduled to work within TimeCorp at the store taking inventory in order to be able to clock in and receive payment for hours worked. This will avoid any payroll corrections. Its also suggested that each inventory store create a sign-in sheet and post it at the time clock. This will provide an additional record of hours worked in case there are issues with TimeCorp. The inventory store may do this in advance of their inventory by entering the following information for each Associate: Associate name Employee ID # Badge # SSN Employee ID # preceded by zeros (must be 9 digits long) DOB Home Dept = Support Staff Home Job = Temporary Inventory Associate
District Managers will advise on who will supply this information for your store.
PRE - COUNTS
Store must ensure that any pre-counted areas remain locked down until after inventory. This means, no product should be allowed to be taken out or added to its location once the location has been pre-counted. Nothing on the sales floor should ever be pre-counted. Allowable pre-count areas, if any, include the following and should NOT be counted until early evening on inventory day: o Outside storage containers o Federal Duck Stamps & Gift Cards o Storage Areas; i.e., Receiving Room, Office Areas, Training Room, Team Sports Warehouse, Boat Yard, Topstock.
ADDITIONAL INSTRUCTIONS
Shipping / Freight Schedules. Contact your DC Shipping Department (via e-mail (TCDC_Shipping Management or KTDC_Shipping Management) or Store-to-DC Communication Database) with your desired shipping schedule for the week of inventory. If a manifest is acknowledged prior to inventory, the freight must be put out to ensure that it gets counted. If you receive a truck the day of/after inventory, you should wait to acknowledge the manifest and unload the freight until after inventory has been completed. If these procedures are not followed, the store will have to complete 102 adjustments after inventory for all products on any manifest not handled correctly. Transfers & Damages. Unless there is a critical need that can not wait until after inventory, store transfers (inbound and outbound) should cease two weeks prior to inventory. Ensure that any transfers coming into the store have been acknowledged electronically. Any merchandise that has already been transferred out of the store electronically but has not physically departed the store needs to have a DNI (do not inventory) sign placed on it to insure that it does not get counted. This
would include merchandise being transferred back to the DC (i.e. Damages, Recalls, and Consolidations). Known Stolen and Destroy at Store Level (DSL). Known Stolen and DSL items should be processed prior to inventory. Packaging for stolen items and DSL product should be thrown away prior to inventory to insure that they do not get counted. Any empty packages or product not processed as stolen or DSL via the Symbols prior to inventory should not be counted. These items will show correctly as shrink in the final inventory results. Direct Ship Product. Direct Ship Product that MUST be counted during inventory includes: Consumables (Beverage Vendors and Font End Candy Vendors), Ice, Propane, Live Bait, Exide Batteries, and High School and Licensed Apparel. NOTE: For Exide Marine Batteries, if a PO/UCC-128 label is scan received/acknowledged prior to inventory, the freight must be counted. If the PO/UCC-128 label is not scan received/acknowledged prior to inventory, the freight must be secluded, marked DNI and not counted. If this procedure is not followed, the store will have to complete 102 adjustments after inventory for all products not handled correctly. Symbols. Insure that all Symbol scanners, printers, cords, etc. are functional. Contact the Help Desk (-5555) if any repairs/replacements are needed. Mobile Carts. Check to insure your mobile carts are in proper working order. Contact the Help Desk (-5555) if there are any issues. Ladders. Check all ladders to make sure they are operational. Contact the Supplies Dept. to order new ladders. The Point Team for your District will bring some ladders with them. Alarm. Place a courtesy call to the alarm company advising them of the planned inventory. AC & Lights. Override NOVAR so air conditioning & lights remain on during the inventory. Supplies. Order approximately 100 pens (for associates to record piece counts & initials on area tickets). Also have enough notepads available for Mgmt., Auditors, etc. (15-20).
EXTERNAL AUDIT WHAT TO EXPECT IF YOUR STORES INVENTORY IS CHOSEN FOR OBSERVATION
Deloitte & Touche is the external audit firm engaged to conduct an audit of Academy Sports + Outdoors financial statements. As part of this audit, Deloitte will select a sample of store inventories throughout the year to observe. The auditor(s) will typically arrive around 4:30 AM in order to get there after the count is completed, but before all variance review is finalized and the inventory is hard closed via the Data Scan website. The auditor should identify themselves as from Deloitte & Touche with a picture ID and has been instructed to ask for the Store Director. The auditors primary objective is to ensure that the Self-Scan Inventory Procedures have been followed and as evidence of this, will be interested in, but not limited to, the following: 1. Tour of the store 2. Copy of the store map a. Department Layout sheet with Master Ticket Log as provided with the Data Scan soft materials; or b. Map created by the store noting area tag numbers by department 3. Confirmation that no receiving or shipping of product has occurred during the inventory count and / or that product is appropriately segregated and marked DNI; for example a. DC product received, not stocked and the DC Truck Manifest has not been acknowledged b. Outgoing Store-to-Store Transfer, RTVs, Recalls or Consolidations where the transfer has been finalized, but the return truck has not physically taken the product from the store
PRE-INVENTORY PREPARATION
MERCHANDISING
MERCHANDISING OVERVIEW
One key to having a successful inventory is to maintain excellent zoning standards. If the store is not properly zoned, it will lead to delays in taking the inventory. It is the responsibility of store management to make sure that their store is organized and ready to be counted. The following sections outline some suggested best practices for various areas of the store, but are not all inclusive. Store management should thoroughly check each department for areas that need attention.
2. Topstock. Merchandise in topstock should be neatly organized and properly labeled. Ensure that
all products have a SKU or UPC label attached. Check behind the first row of merchandise for additional product. Make it easy for the Associates counting to determine where topstock begins on each aisle. Use the Look Behind signs (Appendix A) to identify areas where product is stored behind flip signs. Product inside brown boxes should have a Topstock Label(s) with the respective quantities.
3. Storage Areas (Team Sports Warehouse, Receiving Room, Office Areas, Containers, Boat Yard,
Training Room). Product in these areas should be neatly organized and properly labeled. Ensure that all products have a SKU or UPC label attached. Check for single items that are packaged in multiple boxes (i.e. Box 1 of 3, Box 2 of 3, etc.) and attach a DNI sign (Appendix B) to all but one box. These areas may only be pre-counted early in the evening on inventory day to ensure no further product movement. Associates should be made aware that if product is removed from these areas for a customer, they must notify the Store Director so counts may be adjusted appropriately. 4. Front End a. Gift Cards. All gift cards will be counted under the appropriate SKU. 1-2 days prior to inventory, pull all but a small selection of gift cards from the sidekicks, impulse racks, etc., sort by SKU, and bundle into stacks of 50 (this will make it easier to count). Store these in the Training Room until after inventory is complete. b. Registers. Check for any loose merchandise under the register stands, in drawers, etc. c. Licenses. All federal water fowl stamps should be counted during the inventory.
2. Gun Counter / Reel Bar. Product should be neatly merchandised and separated by SKU. 3. Firearms and Tasers. ALL FIREARMS & TASERS ARE COUNTED DURING INVENTORY. Your
monthly A&D Log inventory will be completed with your Fiscal Inventory for efficiency and accuracy. These are separate inventories. Based on the date of your Fiscal Inventory, you will skip the scheduled A&D Log Inventory for the month based on the following guidelines:
Fiscal Inventory dates between the 1st and 15th of the month, skip the current month scheduled A&D Inventory Fiscal inventory dates between the 16th and 31st of the month, skip the scheduled A&D Inventory the month after your Fiscal Inventory.
If you have any customer firearms that either need to be sent to repair or have returned from repair and need to be picked up, DO NOT scan these with your Fiscal Inventory since they are not Academy's firearms. When performing the A&D Log Inventory, ALL firearms must be scanned (including customer firearms since they are in your A&D log). Please review Appendix C of this manual for complete instructions for preparing, counting and researching variances for the combined Physical and A&D Log Firearm Inventories (Includes a Firearm Inventory Worksheet with summarized instructions).
4. Team Sports Warehouse & Boat Yard. These areas should be neatly merchandised with product
separated by SKU. Product contained in multiple boxes should be easily identifiable (i.e. Box 1 of 3, Box 2 of 3, etc.). At least one area tag should be used for each area to insure that the product is counted. However, depending on how much merchandise there is, you might consider using additional area tags to help with the audit process.
5. Topstock. Topstock should be removed from brown boxes (when possible) and arranged neatly on
the riser. Items remaining in brown boxes should have a topstock label attached in the lower lefthand corner. Boxes should not be stacked on top of loose merchandise. Topstock signs (Appendix D) should be taped to gondolas & warehouse racks identifying where topstock begins Dont forget to identify merchandise behind flip signs.
6. Live / Frozen Bait. Lay one area ticket for each refrigerator that houses live / frozen bait. Count all
products in the refrigerator under that area ticket by scanning the manufacturers UPC for each item.
Full propane tanks should be counted using the Purchase SKU while exchanged propane tanks should be counted using the Exchange SKU. Lay one Data Scan Area Ticket for each cage at the front of the store.
8. Ice (If Store Carries Ice). Lay one Data Scan area ticket for each ice freezer / cooler
located at the front of the store. Count all bags of ice under the area ticket for the freezer / cooler by scanning the UPC on the bags of ice. This area can be precounted after the store closes if needed.
9. Consumables. Prep all consumable products on both the sales floor and the backroom
by laying Data Scan area tickets where appropriate. If you prefer, product at the front end (registers) can be counted under the same area tickets laid for the registers.
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Separate ammunition by SKU. Make sure that within a caliber that bullet weights are not mixed.
Make sure that the ammunition behind the box is the same as the front. Leave a slight space between calibers and changes in bullet weights to prevent confusion. All ammo is to be counted under the individual box SKU. For ammo merchandised by the case, place a yellow and white price label for the individual box SKU on the case. Then, write the quantity of individual ammo boxes within the case next to the yellow and white price label with a Sharpie marker. The Data Scan master item file has been updated to no longer allow ammo to be counted using the case SKU; the scanner will NOT accept the case SKU if / when it is scanned. The knife case should be kept well organized with product separated by SKU. All arrows should be separated by SKU. All hard and soft gun cases should have a SKU or UPC attached. All pet porters and taxis should have a SKU or UPC attached. All camo clothing and camo accessories should have a SKU or UPC attached. All water skis should be separated by type (slalom vs. pair) and by SKU. All items should have a SKU or UPC attached. Check the top of the sun glass rack for loose merchandise. All gloves should be paired and tagged with a SKU or UPC label. Warehouse racks should be organized with boxes labeled; merchandise separated by SKU, all Academy sign/tags should face the aisle, etc. Any loose product should have a SKU or UPC attached.
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Organize all baseball bats and softball bats by SKU and ensure they all have a SKU or UPC Separate baseballs by SKU.Many look alike but have different SKUs. Separate softballs by SKUMany look alike but have different SKUs.
Separate tennis racquets by SKU. Golf bags should be separated by SKU and have a SKU or UPC attached. All bicycles should have a SKU or UPC attached. All bicycle helmets should be separated by SKU. Football helmets should be separated by SKU and have a SKU or UPC attached. Football shoulder pads should be separated by SKU and should have a SKU or UPC attached. Soccer balls should be separated by SKU. Warehouse racks should be organized with boxes labeled; merchandise separated by SKU, all Academy signs/tags should face the aisle, etc. Identify all loose product and insure that it is has a SKU or UPC attached.
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2. Customer Service Showcase. Every item should have a SKU or UPC. All display boxes should be
separated from other merchandise, placed in a box/tote and labeled with a Display sticker and a DNI (do not inventory) sign.
3. Fitting Rooms. This area tends to collect problem merchandise i.e. tags missing, unknown SKU,
UPC not able to be scanned, etc. It is extremely important that these types of issues be corrected prior to inventory. Work with the Apparel Buying Office and/or Inventory Control-Stores to insure that all products have a SKU or UPC label. Once properly labeled, work as much of this product as possible back onto the sales floor prior to inventory.
4. Mismates. Resolving mismates of warm-ups and swim suits should be a daily task. This task
becomes even more critical as stores approach inventory. Every attempt should be made to match tops and bottoms in the respective style / size. Once matched, the garments should be returned to the appropriate merchandising area on the sales floor. Unmatched pieces should be re-ticketed as follows and placed in the appropriate merchandising area: Determine the retail price of the set from like styles on the sales floor or by using style information on the garment label. Use the corresponding ticket information from the Mismate SKU Chart to assign a new SKU. The new retail should be approximately of the sets retail price. When re-ticketing the mismated piece, attach the Academy SKU ticket to the garment.
Check displays to insure that each individual item has a SKU or UPC label. Ensure footwear that is
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Graphic-T Fixtures
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2. Label / Peg Integrity. Check all pegged product to insure that there is only 1 SKU per peg. Check
shelved product (accessories, etc.) to insure proper label integrity.
3. Topstock. Use Look Behind signs to identify product stored behind flip-signs on end caps,
kids aisles, etc. Insure risers are well organized with boxes facing forward and evenly stacked. Check for product stacked 2+ rows deep on risers these are easy to overlook when counted.
Any mismates that have not been transferred back to 003 prior to inventory should be counted
during inventory. Make sure that the correct merchandise is in the correct box. Check all seasonal products to insure that everything has a SKU or UPC label. All clearance products should have a SKU or UPC label. All generic socks should have a SKU or UPC label.
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PRE-INVENTORY PREPARATION
TICKETING THE STORE
STORE / DEPARTMENT LAYOUT
The store is divided into Departments based on natural breaking points Each Department is like a store within the store Progress will be tracked by Department throughout the inventory
Please refer to Appendix E for a printable copy of the inventory store department layout map shown above.
AREA TICKETS
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1. Multi-Count (Bright Purple) Area numbers ranging from 1 through 2000 are designated as
Multi Count Area numbers. Items designated by Area tags in this range will automatically allow the user to hand key quantities > 1, with the maximum quantity entered at a single time being 100.
2. Single-Scan (Bright Orange) Area numbers ranging from 3001 through 5000 are designated
as Single Scan Area numbers. All items designated by these Area numbers must be scanned one at a time. Please refer to Appendix F for suggested single scan areas.
3. Topstock (Bright Green) Area numbers ranging from 6001 through 7000 are designated as
Top Stock Area numbers. Top Stock Area numbers will function the same as Multi Count Area numbers, allowing quantities up to 100 to be entered.
Record the area number range used for each type of Area Ticket within each Department Allocate extra tickets of each type for all departments; i.e., If you physically lay Multi-Count Tickets 1-78 in Department 1 Marine/Fishing, place tickets 79-100 in that Departments folder. This will give you some extra tickets to use if you need to create additional areas later.
***IMPORTANT*** WHEN ENTERING THIS INFO ON-LINE ONLY ENTER THE EXACT RANGE USED/POSTED FOR EACH DEPARTMENT
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AreaT ag Type
Comments
Use this log to take detailed notes within each Department as you ticket the store This comes in especially helpful for scenarios where tickets had to be placed in a manner thats not consistent with the rest of the Department, certain tickets had to be removed, tickets had to be added outside of the current range, etc. These notes will come in handy when its 3 a.m. and youre trying to find a specific outstanding area while trying to finish your inventory!
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1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
Marine / Fishing Hunting / Seasonal Gun Counter * All firearms will be counted * Camping / Outdoor Cooking Footwear Team Sports Golf Fitness Team Sports Warehouse Apparel Mens Athletic Apparel Mens Casual Apparel Womens Athletic Apparel Womens Casual Apparel Seasonal Apparel Youth Customer Service / Showcase Registers (Gift Cards & Licenses) Front Wall Receiving Front End Bulk Stacks Boat Yard (if applicable) Outside Containers (if applicable) Outside Displays (if applicable) Range Totals
Use this log to record the total range of tickets used within each Department Record ranges for each type of tickets (single scan, multi count, topstock) Use this table when entering ticket ranges online on the Data Scan website
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Note: There will be no area ticket for display handguns. Display handguns will be placed in the handgun safes and counted using those area ticket locations. In addition, please ensure that only guns are included on the area tickets mentioned above. Please segregate all other merchandise and place these items on separate area tickets. Please review Appendix C of this manual for complete instructions for preparing, counting and researching variances for the combined Physical and A&D Log Firearm Inventories. Base Decks
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Use one ticket for each rounder / four-way Tickets do not adhere well to most of these fixtures. You will need to wrap a piece of Scotch tape around the ticket to prevent it from falling off of the fixture. Use one ticket per table for sets of nesting tables Use one ticket for each side of the graphic-T displays On grid walls, place tickets every 1-2 sections (based on density of product). Make sure tickets are placed in an area that makes them easy to see. Placement on cabinet
Placement on 4-way
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PRE-INVENTORY PREPARATION
ONLINE SETUP
LOGON TO THE DATA SCAN WEBSITE
The Data Scan website can be accessed to monitor the inventory. Go to www.datascanlp.com. Click Client Login. You will be routed to the screen below
Click Login Username: academy Password: masonroad Your Name: first & last name Your Location: store # or name
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Type in your store number and click Continue In the first column, type in the Dept. number you want to setup In the next column, type in the beginning Area ID number you are adding In the last column, type in the last Area ID number you are adding Click New
The added Area ID range should show in the list below Only the Area ID numbers that you are adding should be typed
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Click on the Employee Xref link Type your store number Type 123=XXXXX Example: 1=John Smith
Note:
If you are provided a list of names/numbers ahead of time, you can simply copy & paste that information into this section from a Word document. Do not use Excel, the information will not transfer properly.
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PRE-INVENTORY PREPARATION
EQUIPMENT SETUP
***IMPORTANT*** WHEN THE EQUIPMENT ARRIVES AT YOUR STORE, PLEASE TEST CONNECTIVITY TO THE DATA SCAN NETWORK WITH ONE UPLOAD STATION.
Unload the Upload Stations and Scanners Slit tape; take care not to cut too deep Remove gray foam top One set of backup parts included (in top layer of foam) Save all boxes and packing material (for return shipping)
POWER CORD
LAN CONNECTI ON
ANALOG CONNECTI
SCANNER SETUP
Unload the Upload Stations and Scanners Slit the tape; take care not to cut too deep. Scanners are positioned inside the foam inserts. Scanner box has several layers of foam inserts - check all layers for scanners. Make sure a minimum of 90 scanners are present.
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Main Menu
If a scanner has any of the issues listed below go to trouble shooting section of this manual. Scanner will not power on Scanner display shows: DOWNLOAD SKU FILE If the scanner display shows: DOWNLOAD DATE & TIME Modem Test Select 1 scanner (this exercise only needs to be conducted with 1 scanner). Use , to Select TEST/TRAIN MODE on the main menu and press ENTER. Type in your employee ID and press ENTER. Select a location and press ENTER. Scan Fixture ID tag. Scanner beeps once for a successful scan. Scan all retail SKU barcodes on the fixture. Scanner beeps once for each successful scan. Press the designated hot key, located just below the scanner screen display, to close the location after all merchandise in the location has been scanned. Scanner will display number of units scanned in the location. Press ENTER. Press Upload button on the scanner to upload the Test/Train Fixture, and press ENTER. Place the scanner in the upload station.
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Once the scanner is in the cradle the modem will go through the following steps: 1. Both the red and green lights on the cradle bottom should be lit and blinking. 2. The following sequence of screen messages will appear:
Initializing..Initializing Modem..Dialing.Logging On To CDS.Sending File:xxxxSTP.Receiving File:xxxxRSP 3. The upload is complete when the scanner beeps once every 10 seconds and displays, TEST INVENTORY IS COMPLETE. If your modem does not connect go to the Trouble Shooting Section of the manual and follow steps listed to correct any set up issues
***IMPORTANT*** MAKE SURE YOU ARE UNDER TEST/TRAIN MODE DURING THIS EXCERCISE & THAT THE SCANNER IS UPLOADED BEFORE CONTINUING
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