Preventive Maintenance Checklist 1. E-mail the computer users.

Let clients know in advance whatwill be happening on the preventive maintenance visit. 2. Empty the Recycle Bin . Some users need to be reminded toperiodically empty the Recycle Bin. 3. Delete .tmp files . Before running Scandisk and Defragmenter,delete all *.tmp files that have been created prior to the currentday. It will surprise most people to learn how much hard drivespace has been used by .tmp files. 4. Check browser history and cache files . Check that the userhistory files and Internet cache settings are set properly (cachesize). Delete the cache files and history files then reset thehistory files to no more than three days unless the userspecifically needs to store that information longer. 5. Clean out Windows temporary Internet files . 6. Confirm that backups are being done (Laptop Users) . Askusers when their last backups were done. For Desktop usersverify the My Documents shortcut is directed to the proper HOMEdirectory and they are not storing files locally on the computer 7. Update drivers as needed . Make sure youve installed thelatest drivers for printers, modems, sound cards, video cards,and other devices. 8. Check the operating system and applications. Update theirOS and applications with the latest service packs or updates. 9. Remove unlicensed software. All software must be purchasedand accounted for in ITMS. If the software is deemed to beinappropriate our team will removed it immediately with anexplanation to the customer. 10. Check the connections . Make sure all the plugs are snug intheir connections. While the computer is open, re-seat allconnections including expansion cards, CPU, memory, datacables and power connection

Take inventory. Update their master inventory of computer assets. Verify serial numbers, CPU speed, harddrive space, memory, software licensing 12. Make sure the hardware works. Many users haven't used afloppy nor had a CD inserted in years. Clean or replace floppydisk and CD drives as needed. 13. Clean the screens . Bring the appropriate screen-cleaning clothor solution with you on the preventive maintenance visit. 14. Check the printers. Print a test page on their printers. Makesure the printers are producing clean copies, and that the tonercartridges aren't about to run out. 15. Update/Verify the anti-virus software. Update it for them. 16. Reboot the system. While you're there, reboot the system toforce a memory reset and to make sure the machine will bootwhen you're not there in person. 17. Bring that can of air! It's still a good idea to blow the dust anddebris out of keyboards every now and then. And make surethere isn't dust accumulating on the back of the machine orwherever the air fan is located. a.Blowing out the inside of the comput er has a couple of pitfalls that must be addressed. First, since the pressure is much higher withcanned air, don't direct the air at an unsecured fan. Try using a pencilerasure to keep the fan from turning while you clean out the power supply and CPU. Blow out the power supply from the inside out first, or youll get tons of dust blown into the computer. Take each computer toa place that doesn't mind the dust, outdoors preferably. 18. Clean the keyboard . With the power off, tip or turn thekeyboard upside down and spray the loose articles out fromunder the keys using a can of air 19. Clean the CD-ROM drive . Clean the laser and tray 20. Clean the mouse. Make sure the mouse is free of dust andgrime. 21. Check the power sources. Make sure systems are plugged intoprotected outlets or power strip 22. Check the fan. Remember to check that the CPU's cooling fan isworking and that the airflow isn't impeded by dust.