Effective Communication Message/Reciever Goals of communication Plant an Idea Convince of something Lead them to make a decision Lead them

them to act in a particular way Lead them to believe in something Reciever Supporters Neutral Ignorant Opposers Dont care! Method of Receiving Visual Auditory Sensory Assertive, Aggressive, and Non-Assertive Behavior Assertive Aggressive Respectful of others Im okay; Youre not! Honest, but tactful Judgmental Sincere Domineering Self-confident should on self Im okay; youre and others okay critical Using I honest at someone statements elses expense Nonjudgemental one-upmanship supportive sarcastic humor Payoff and Effects Self-Confidence Freedom in relationships Does not get back at others Does not build up tension Self-accepting Accepting of others Payoff and effects Feels superior Gets needs met in short term Might be guilty and alienated Isolated Feels mighty Wants to be right

Non-Assertive Youre okay; Im not. Self-demeaning Feels like a martyr Wants to be accepted Avoidant Needs to be liked Lets others choose Does not take responsibility Payoff and Effects Avoids conflict Others dont get mad at them Does not make waves Accumaltes tension and anger Does not hurt feelings

Layman terms classy poised kind good natured mature

Layman terms bully arrogant bossy intolerant know it all

safeDoesnt change Layman Terms wimp doormat coward passive timid

Message Simplicity o Essence of message o Abbreviated o Elevator? Different/Unique o Surprise o Curiosity o Hints Credibility o Authority Example: Quran and Sunnah o Statistics Emotions o Use positive emotions o Avoid negative emotions

Which of these are positive emotions and which are negative? 1. Expected pain 2. Love 3. Shyness 4. Failure 5. Fear 6. Desire 7. Happiness 8. Empathy 9. Sympathy 10. Fame 11. Hate 12. Anger

Relevance o W III -- FM? (Radio Station) Story Time! o Motivation Past Future o Prophets o 3 Components Challenfe Action movies Connections Romance Movies Innovation Science Fiction Movies o Super Effective Personal Stories

Communicating Effectively leads to persuasion Persuade others It is the ability to convince others to believe in something or decide on doing something for the benefit of someone. Persuade by: Put down your armor! Seek first to understand .. Then to be understood 5th habit of highly effective people Aristotle (Ethos, Pathos, Logos) 1. Ethics a. Personality b. Manners c. Values 2. Passion a. How passionate are you about the idea? b. Your ability to reach other peoples emotions through your message. 3. Logic a. Facts and rationalization b. What do you have? i. Benefit/harm c. How did you reach it? i. Means d. Why you and not others? i. Ours is better because

e. Note: Present other opinions as well. Be objective and you will persuade others.