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LED / Beep Codes

LED/Beep Codes
The following table shows board-level LED and beep codes and the suggested recovery
actions. Board-level means that the codes are built into the BIOS and operate free of the
operating system. These codes are an attempt to standardize system diagnostics by
incorporating them into the BIOS.
NOTE: These are not e-buzzer codes. E-buzzer is not supported on this system.
NOTE: The recommended service actions are not consecutive; follow the steps in order, but
perform the next successive action only if the prior one Does not solve the problem.
Condition Code Service Actions
Processor Power LED blinks red 1. Make sure the computer air vents
thermal twice, once a second, are not blocked and that the cooling
protection followed by a two fan is running.
activated. second pause. 2. Open the hood, press the power
button, and see if the processor fan
spins. If the fan is not spinning,
make sure the fan cable is plugged
into the cable header on the system
board, and that the fan is properly
installed and seated.
3. If the fan is plugged in and seated
properly, but is still not spinning,
replace the processor fan.
4. Reseat the processor heatsink and
make sure the fan assembly is
attached to the heatsink properly.

Processor is not Power LED blinks red NOTE:This condition indicates a missing
installed. three times, once a or improperly installed processor,
second, followed by a not a defective one.
two second pause.

Make sure there is a processor in the


system. Reseat the processor and verify that
it is installed properly.
Power failure Power LED blinks red 1. Check the voltage selector, located
(power supply four times, once a on the rear of the power supply, is
is overloaded) second, followed by a set to the correct voltage (the correct
two second pause. setting depends on the region).
2. Open the hood and make sure the 4-
wire power supply cable is fully
connected to the power connector on
the system board.
3. Check if a device is causing the
problem by removing all attached
devices (such as disk drives and
expansion cards), then power on the
system. If the system enters POST,
power off and replace one device at
a time, repeating the procedure until
the system power failure reoccurs.
Replace the device that caused the
failure, then replace each of the
other devices and confirm that they
are functioning properly.
4. If you cannot isolate the failure to a
specific device in the previous step,
replace the power supply. **
5. Replace the system board.*

Pre-video Power LED blinks red 1. Reseat the DIMMs in the memory
memory error. five times, once a slots on the system board, then
second, followed by a power on the system.
two second pause, 2. Replace the DIMMs one at a time to
and five simultaneous isolate the faulty module.
beeps are sounded 3. Replace 3rd-party memory with HP
memory.
4. Replace the system board.*

Pre-video Power LED blinks red For systems with a graphic card:
graphics error. six times, once every
second, followed by a 1. Reseat the graphics card and then
two second pause, power on the system.
and six simultaneous 2. Replace the graphics card.
beeps are sounded. 3. Replace the system board.*

For systems with integrated (on-board)


graphics, replace the system board.
PCA (system Power LED blinks red Replace the system board.
board) failure. seven times, once a
ROM detected second, followed by a
failure prior to two second pause,
video. and seven
simultaneous beeps
are sounded.
Invalid ROM Power LED blinks red 1. Reflash the ROM using a ROMPaq
based on bad eight times, once a diskette.
checksum second, followed by a 2. Replace the system board.*
two second pause,
and eight
simultaneous beeps
are sounded.
System does No beeps or blinks Press and hold the power button for less
not power on. since the system is than four seconds. Perform the following
not functioning. steps depending on whether the hard drive
LED turns green.

If the hard drive LED turns green, then:

1. Make sure the voltage selector


(which is located on the back of the
power supply) is set to the correct
voltage for your region.
2. Remove the expansion cards one at
a time until the 3.3V auxiliary light
on the system board turns on. If
removing a card turns the light on,
replace the card and then see if the
system works.
3. Replace the system board.*

If the hard drive LED does not turn green,


then:

1. Make sure the computer is plugged


into a functioning AC power outlet.
2. Open the hood and make sure the
power button is securely fastened in
the power harness and that the
harness is connected properly to the
power connector on the system
board. In other words, make sure
that the power button is making
contact with the power circuit.
3. Make sure the power supply cables
are connected properly to the power
connectors on the system board.
4. Check to see if the 3.3V auxiliary
light on the system board is not
turned on, replace the power supply.
**
5. Replace the system board.*

* Replacing the system board is an absolute last resort if unable to isolate a failure to any
other system component.
** Do not replace the power supply until all other suggested remedies have been tried.