Some objective type questions related to Human Resource Management Code No-55 Ugc Net 1.

Who was developed Managerial grid ? a) F.W taylor b) Dr. Blake and Jane Mouton c) Elton Mayo 2. Who introduced Walk About? a)Dr. Blake and Jane Mouton b)Elton Mayo c) Prof.Gibbons 3.The concept of action learning was developed by a) Prof. R.W. Revans b)Elton Mayo c) Prof.Gibbons 4. Grow Model is a a) action learning Models b) Coaching Models 5. In GROW model Define R a)Realibility b) Reality 6. CLEAR Model was developed by a) Prof. R.W. Revans b)Elton Mayo c) Peter Hawkins 7. Who is given OCTAPAC? a) T.V. Rao b)Elton Mayo c) Peter Hawkins

8. Arrange OCTAPAC a) Trust b)autonomy c) collaboration d)openness e)confrontation f) Proaction g) Authenticty 1)fgabcde 2)dcabfgc 9.Match the following a) TQM b)Benchmarking c) Learning Organisations d)Plan-do-check-act Cyle A) a(2)b(1)c(4)d(3) B)a(3)b(1)c(2)d(4) 1. Xerox 2. Peter senge 3.W.E.Deming 4. W.E.Deming for Tqm

10. Major Indicators of Quality of work life a) Job Involvement b)Job Satisfaction c)Productivity d) All of the above 11. Total quality Management (TQM)is a)Dynamic and Product centered

b)Dynamic and customer centered c) Static and customer centered 12.TQM Developed in how many stages? a)one b)two c)Four 13.

ORGANISATION BEHAVIOUR Learning 1.------------Permanent change in behaviour that occurs as a result of prior experience a) Learning b) Motivation c) perception

2. Which is Theories of learning? a)Classical conditioning b)Operant conditioning c)Cognitive conditioning d)Social Conditioning e) All of the above 3. Who give classical conditioning? a)B.F Skinner b)Pavlov & Watson c)Maslow 4.Who give Operant Conditioning? a)Pavlov & Watson b) B.F. Skinner c)Rensis Likert MOTIVATION 5.Who called motivation as Core of Management? a) Maslow b) Douglos Mc.Gregor c) Rensis Likert 6. Human Needs classified into:a) Primary needs or Physiological needs b)Secondary Needs or Psychological Needs c)Both a and b 7. Match the following: a) Need Hierarchy Model 1) Alderfers

b) ERG Theory c) Three Need Model d) Herzbergs Motivation e) Valence- Expectancy Model

2)Hygiene and motivators factors 3) A.H. Maslow 4) Victor Vrooms 5)David Maclelland

8. What are types of needs in Three Need Model ? a) Need for Achievement Model b)Need For Power c) Need for Affiliation d) All of the above 9. Match the following: a) Equity Theory b)Goal Setting theory c)Management by objectives d) Reinforcement theory 1) Peter Drucker 2) J.S.Adams 3) B.F. Skinner 4) Edwin locke

10.MBO is also known asand goal setting approach a) Management by doing 11. Reinforcement theory is divided in to a) Positive B)Negative c)Extinction d) Punishment e) All Of the above b) ) Management by Results

12. Equity theory variables are :a) inputs b) Outcomes c)Results d) Both A and B GROUP DYNAMICS 13. ..Structure with definite authority,responsibility and accountability a) Informal Org. b)Formal Org. c) Structure org. 14. ..Structure based on personal attitudes,emotions,likes and dislikes. a) Informal Org. b)Formal Org. c) Structure org. 15. .consists of two or more persons who interact with one another a)organizations b) committee c) group

16. Which is type of group ? a) Formal Group b)Informal Group c) Command and task group d) Interest and friendship group e) All 17. Sayles identified how many group:a) one b) two c)Four 18.Which is Sayles Group types:a)Apathetic b) Erratic c)Strategic d)Conservative e) All 19. Match The Following:a) Apathetic b)Erratic c)Conservative d) Strategic 1) Semiskilled 2)Low Paid & Low Skilled Assembly 3) 4)High skilled employees

20. .Consist of those persons who have frequent interactions and observe certain norms and standard a) Group B) Organisations c)Clique 21. Dalton has identified three types of Clique a) Horizontal b) Vertical c) Mixed or random Clique d) All 22.Group theory based on Geographical or spatial proximity:a) Clique b)Exchange theory c) Propinquity theory 23. Homan s Theory Given by :a) Theodre new Homan b) George c.Homan 24. Balance Theory given by :a) Theodre New Comb b) George C.Homan 25.Match the following:a)Homan theory b)Balance Theory c) Exchange theory 1)Interactions due to what person get in exchange with the group members 2)Three concepts:- Interactions, activity, Sentiments 3)Based on similar attitudes

26. An individual who as part of group hold a common attribute are known as :a) Cohorts b) Groups c) Clique 27. Arrange Stages of Group Development :a) norming b) Storming c)forming d) Adjourning e) Performing 1) decba 2) cbaed 3) abcde Organisation Change 28. .refers to any alteration which occurs in the overall work environment of an organization. a) Change b)development c)leader

29. Force Field Analysis is given by . a) Maslow b) Kurt Lewin c) Hergberg 30. Job Enrichment is given by: a) Maslow b) Kurt Lewin c) Hergberg 31. The Person who is responsible for taking a leadership role in managing the process of change a) Client b) Change Agent 32. Who give model of Planned change? a) Maslow b) Kurt Lewin c)Chris Argyris 33. Steps in process of Planned Change a) Refreezing b) Moving to the new level c) Unfreezing

1. abc 2. Cba 3 bca 34.Adaptive coping cyle is given by . a)kurt lewin b) Edgar Schein c)Bennis

35. Factors in Planned change a)structure b)task c)Technology d)People Organisation Development 37. O.D focuses on the .of the organsaition in order to bring about planned change. a) Whole Culture b) single culture c) partly culture 38.Steps in organization development a)Planning Strategy for change b)Preparation of Change agent c)Implementing the change d)Identify and Diagnosis the problem e) Evaluation 1.abcde 2. Deabc 3.dabce 39. Change Agent acts as: a)Consultant b ) Counsellor c)Facilitator d) All 40.A grid O.D programme has six phases:a)Training b)Intergroup development c)Team Development d)Goal Attainment e)Stabilisation f)Organisation Goal setting 1. abcdef 2. Acbfde 41. a set of activities on the part of a consultant which helps the client to understood which occur in client environment. a)Survey Feedback b) Team Building c)Process Consultation

42. .use of questionnaire to identify discrepancies among members a)Survey Feedback b) Team Building c)Process Consultation 43. Team building is ..group activities a) High interaction b) Low interaction c) Middle interaction 44.Types of T-group a) Strangerlab b)Cousin Lab c) Family Lab d) all 45.how many member in Senstivity training? a)5 to 6 b)10 to 12 c) 20 to 25 46. An organization is said to be ..if it is able to achieve its goals. a)Effective b)efficient 47. .is extent to which an org achieves its goals with the given resources and meants. a) Org Change b)Org Development c)Org Effectiveness

48.Transactional Analysis is method of analyzing and understanding a)Individual behavior b)Interpersonal behavior c)Group behavior 49. who give group dynamics concept? a) Homan b)Lewin c)Bakke 50. Techniques of Group decision Making? A)Brainstorming b)Nominal Group Technique c)Delphi Technique d) Consensus e) Fishbowling f)all

Management thought
51. Match the following a) Scientific Management b)14 principle of mgt. c)Bureaucracy d)Social Systems approach 1 Henry Fayol 2. F.W. Taylor 3. ChesterBarnard 4.Max Weber

e) Herbert Simon

5. Decision Theory approach

52. F.W. Taylor divided work study into:a)1 b) 2 c)4 d) 5 53. Work Study divided into :a) Method Study b) Motion Study c) Time study d) Fatigue Study e) All 54.F.W. Taylor Concern with improving operational efficiency at the:a)Top Level b)Middle Level c)Shop Floor Level 55. Match the following:a) Elton Mayo b) F.W.Taylor c)Robert Owen d) Henry Fayol 1)Father of scientific mgt 2) Father of Personnel Mgt 3)Father of Modern Operational Mgt.Theory 4)Father Of Human Relation Approach

56. Functional Structure was given by a)Elton Mayo b)Henry Fayol c) F.W.Taylor

57.F.W.Taylor Called Scientific Management :a)Mental Frustration b) Mental Revolution c)Mental challenge 58.Hawthorne Experiment given by a) Elton Mayo b)Roethlis Berger c)William Dickson d)ALL 59.Social System Approach introduced by and developed by.. a)Elton Mayo ,William Dickson b)Vilfredo Pareto, Chester Barnard 60. Task and Bonus plan given by .. a)William Dickson b)Henri L.Gantt c)Henry Mintzberg 61. Harrington Emerson give attention to the increase of a)efficiency b)effectiveness

62. Quantitative Approach is given by:-

a)C.W churchman b)Elton Mayo c)Herzberg 63.Time and motion studies is given by:a)Frank gilbreths b) Lillian Gilbreths c)Both a) andb) 64. Gilbreths developed 17 basic motions called a) Gilbreths b)Therbligs 65.Piece rate System Developed by a) Scientific Mgt. Theorists b)Human Relation Theorists Industrial Relation Trade Union 66.Trade union Structure consist of which union:a)Craft union b)Industrial union c)General union d)none of above e) all 67.Funtions of trade union:a) Militant Function b) Craft function c)Faternl function d)Both a and c 68. Method of Trade union is :a)Mutual Insurance b)Collective agreement c)Direct Action d)Legal action e) all of the above 69. Match the following a)Social psychology Approach b)Sociological Approach c)Scarcity Consciousness Approach d)Classless Society Approach e)Industrial Democracy Approach f)Sarvodya Theory g)Protest theory h)Pragmatic Approach 1. Frank Tannenbum 2. Robert F.Hoxie 3. Karl Marx 4. Selig Perlman 5. Mahatama Gandhi 6. Sidney webb &Beatrice Webb 7. Common 8. Kerr ,Dunlop Harbison and myers

70. .emerged as first labour leader in India. a) Shri B.P Wadia b) N.M.Lokhandey 71.First workers organization in india was a)Bombay Mills Hands Association b)Madras textile union c)Printer union 72. First Modern Union in india was a)Bombay Mills Hands Association b)Madras textile union c)Printer union 73.Which news paper is started by Shri N.M.Lokhandey? a)Desh bandu b)Dinbandu c)India Worker d)Mazdoor Sandesh 74.First Industrial Union goes to .. a) Shri B.P Wadia b) N.M.Lokhandey 75. B.P. Wadia organized .union for the textile Workers in Madras, 1918. a)Bombay Mills Hands Association b)Madras textile Labour union c)Printer union 76.Match the Following:a)Textile Labour Association Ahmedabad b)Textile Labour union Madras c)International Labour Organisation d)Royal Commission on labour 77. Match the following:a) AITUC B)INTUC c)UTUC D)HMS E)BMS F)CITU 1)1947 2) 1920 3)1949 4)1955 5)1948 6)1970 1)1918 2)1919 3)1928 4)1920

78.INTUC publish an English weekly.. a)Desh bandu b)Dinbandu c)India Worker d)Mazdoor Sandesh

79. INTUC publish hindi weekly . a)Desh bandu b)Dinbandu c)India Worker d)Mazdoor Sandesh 80.Who was first president of AITUC? a)Lal Lajpat Rai b)B.P Wadia c)N.M Lokahanday 81. AITUC Published a)Desh bandu b)Dinbandu c)India Worker d)Vishwa Darshan 82. Works committees in all undertakings wherin employing ..or more workers. a) 500 b)100 c)200 83. Work Committee and Joint Mgt. Councils are in nature a)Bipartite b)Tripartite 84. JMCs constituted in units where .or more workers are work. a)100 b)500 c)200 85.JMC was made in .15th labour conference. a)1957 b)1958 c)1949 86.Shop councils scheme at or joint council scheme at.. a)shop /departmental level b)enterprise level c)both a and b d)none 87.ILO was established by .conference on 19 april 1919. a) Paris Peace b)Versailles Peace 88. A members of the ILO can withdraw from the org. only after giving notice to ..of ILO. a)General b)Director general 89.International Labour Conference is in nature. a)Bipartite b)Tripartite 90. ILC is to create world wide uniform standards of labour in the form of .. a)Conventions b) Recommenations c)both a and b 91.Period of office of governing body is .. a)3 year b)2 year c)1 year

92. International Labour Office acts as secretariat of ILO in