1. The process of monitoring performance, comparing it with goals and correcting any significant deviations is known as: A.

Planning B. Organizing C. Leading D. Controlling 2. Mr. A is a Manager on XYZ company; he has a reputation for being an open and honest person and understands how to motivate employees and customers, he said to have good____________ skills. A. Sales B. Political C. Interpersonal D. Technical 3. Someone who works with and through other people by coordinating their work activities to accomplish organizational goals is called: A. A Very intelligent: Individual B. A Supervisor of Production Work C. A Manager D. An operation Supervisor 4. SWOT analysis divides organizational strength into two categories; Common strength and______________. A. Strategic imitation B. Competitive Parity C. Distinctive Competencies D. Threats SWOT analysis divides organizational strengths into two categories: common strengths and distinctive competencies.(Ricky W. Griffin ). 5. The Continues line if authority that extends from the upper level of management to the lowest levels of the organization is called: A. Authority line of responsibility B. Unity of Commerce C. Responsibility factor D. Chain of command 6. Which is the most common cause of business failure? A. Insufficient Capital B. Unstable market C. Insufficient experience D. Poor Entrepreneurship 7. Which of the following is the accountability for the achievement of objectives, the use of resources, and the adherence to organizational policy? A. Power B. Responsibility

C. Authority D. Planning 8. Organizations can play role in addressing global environment issues through all of the following ways EXCEPT: A. Greening of Management B. Depletion of natural Resources C. Fulfilling their Social Obligation D. Avoiding industrial accidents 9. __________________ are large scale action plans of an organization for interacting with environment in order to achieve long term goals. A. Objectives B. Strategic Goals C. Strategies D. Actions 10. Living Organisms take substances from their environment such as food and air and return other substances environment. This is an example of A. Close System B. Hybrid System C. Open System D. None of Above living organisms are considered open systems because they take in substances from their environment such as food and air and return other substances to their environment. Humans, for example, inhale oxygen out of the environment and exhale carbon dioxide into the environment. Similarly, some organizations consume raw materials in the production of products and emit finished goods and pollution as a result. In contrast, a watch is an example of a closed system in that it is a relatively self-contained, self-maintaining unit that has little interacts or exchange with its environment.. http://www.vuzs.net/ 11. When the strength provides superior and unique customer value and is difficult to imitate then the distinctive competence creates a sustainable____________. A. Competitive Advantage B. Scope C. Resource Deployment D. Effective Strategy http://www.vuzs.net/ 12. Which of the following organization is rigidly controlled and efficient? A. Organic B. Mechanistic C. Horizontal D. Learning 13. In a juice making company sales manager has the set the goal of increasing the sales by 10% in summer season. At the end of summer Manager will check either goal has archived or not.

This function is known as A. Planning B. Organizing C. Leading D. Controlling

Question # 1 of 15 ( Start time: 06:24:51 PM ) Total Marks: 1 Which of the following function is only concerned with the workforce of an organization? Select correct option:

Planning Organizing Leading Controlling

Question # 2 of 15 ( Start time: 06:26:06 PM ) Total Marks: 1 Plans which are concerned more with actually getting things done than with deciding what to do is called: Select correct option:

Strategic plan Tactical plan Operational plan Personal plan

Question # 3 of 15 ( Start time: 06:27:42 PM ) Total Marks: 1 An appropriate managerial behavior in a given situation that depends on a wide variety of elements, is called: Select correct option:

Open system Contingency perspective Entropy

Quantitative perspective

Question # 5 of 15 ( Start time: 06:30:05 PM ) Total Marks: 1 Similar activities that are grouped together under one manager in an organization is called: Select correct option:

Authority Unity of command Unity of direction Order

Question # 6 of 15 ( Start time: 06:31:27 PM ) Total Marks: 1 The Hawthorne studies were initially devised to study: Select correct option:

Productivity levels of groups versus individuals The effect of noise on employee productivity The effect of illumination levels on employee productivity The effect of competitive organizational environments on productivity

Question # 7 of 15 ( Start time: 06:32:26 PM ) Total Marks: 1 Which of the following is the accurate sequence of management functions performed by a manager? Select correct option:

Planning, controlling, leading, organizing Planning, organizing, leading, controlling Planning, leading, organizing, controlling

Planning, organizing, controlling, leading

Question # 8 of 15 ( Start time: 06:33:13 PM ) Total Marks: 1 Knowledge management involves encouraging the members of the organization to: Select correct option:

Improve the educational level of the average employee

Develop new training programs to help new employees Develop a corporate university

*Systematically gather information and share it with others

Question # 9 of 15 ( Start time: 06:33:47 PM ) Total Marks: 1 While making the rational decision, which of the following is the first step in decision making? Select correct option:

Define the problem

Gather information Identify the alternatives Chose a course of action

Question # 10 of 15 ( Start time: 06:35:09 PM ) Total Marks: 1 Pakistan is a member of which of the following associations? Select correct option:

ASEAN SARC EU NAFTA

Question # 11 of 15 ( Start time: 06:36:24 PM ) Total Marks: 1 Which of the following term is defined as a business firms obligation, beyond that required by law and economics, to pursue long-term goals that are good for society? Select correct option:

Social obligation Social responsibility Social screening

Values-based management

Question # 12 of 15 ( Start time: 06:37:14 PM ) Total Marks: 1 Executive vice president, president, managing director, chief operating officer, chief executive officer, or chairman of the board are positions associated with which of the following levels of management? Select correct option:

Team leaders Middle managers First-line managers Top managers

Question # 13 of 15 ( Start time: 06:37:38 PM ) Total Marks: 1 Non-programmed decisions are typically made under a condition of which of the following? Select correct option:

Certainty

Low levels of risk

Uncertainty

Reliability

Question # 14 of 15 ( Start time: 06:38:14 PM ) Total Marks: 1 When a manger made a decision and he is uncertain about the outcomes. His decision is likely to be: Select correct option:

Of Poor Quality

Unacceptable

Successful

Risky

Question # 15 of 15 ( Start time: 06:39:00 PM ) Total Marks: 1

Which of the following BEST describes informal planning? Select correct option:

Performed at the lowest organizational level General and lacks continuity Developed in informal meetings at a resort

Specific and is developed by the middle managers

Question # 1 of 15 ( Start time: 10:06:54 PM ) Total Marks: 1 PERT Chart assists in ___________ the tasks within an organization. Select correct option:

Budgeting Scheduling Evaluating Finalizing Question # 2 of 15 ( Start time: 10:08:37 PM ) Total Marks: 1 Which viewpoint emphasizes finding ways to manage work more efficiently? Select correct option:

Behavioral Quantitative Classical Qualitative

Question # 3 of 15 ( Start time: 10:09:46 PM ) Total Marks: 1 The determination of alternative courses of action to be taken if an intended plan is unexpectedly disrupted or rendered inappropriate is called: Select correct option:

Contingency planning Long term planning Directional planning Specific planning

Question # 4 of 15 ( Start time: 10:11:17 PM ) Total Marks: 1 Interest rates, inflation rates, and stock market indexes are all examples of which of the factor of an organizations general environment? Select correct option:

*Economic Political Social Technological

Question # 5 of 15 ( Start time: 10:12:34 PM ) Total Marks: 1 Which of the following is called father of scientific management? Select correct option:

Max Weber Abraham Maslow *Fredrick W. Taylor Henri Fayol

Question # 6 of 15 ( Start time: 10:13:08 PM ) Total Marks: 1 Plant managers come under which of following management levels? Select correct option:

First-line managers Non-managerial employees *Middle managers Top managers Question # 7 of 15 ( Start time: 10:14:10 PM ) Total Marks: 1 Henri Fayol, a French industrialist, first analyzed what managers do and divided that work into functions. The study of the management function that defines goals and establishes strategies to achieve them is called: Select correct option:

Planning Organizing Leading Controlling Question # 8 of 15 ( Start time: 10:14:50 PM ) Total Marks: 1 The organization that has developed the capacity to continuously learn, adapt, and change is called: Select correct option:

Virtual organization *Learning organization Traditional organization Bureaucratic organization

Question # 9 of 15 ( Start time: 10:15:31 PM ) Total Marks: 1 Groups that are affected by organizational decisions and policies are known as: Select correct option:

Management constituencies Stockholders *Stakeholders Business owners

Question # 10 of 15 ( Start time: 10:16:40 PM ) Total Marks: 1 Which of the following is a general statement or understanding that guide or channelize thinking in decision making? Select correct option:

Policy Procedure Rule Project

Question # 11 of 15 ( Start time: 10:17:51 PM ) Total Marks: 1 In which of the following model, managers seek alternatives until they find one that is satisfactory, not optimal? Select correct option:

Behavioral Incremental *Satisficing

Bounded rationality

Question # 12 of 15 ( Start time: 10:18:45 PM ) Total Marks: 1 What type of forecasting technique relies on the judgment and opinion of knowledgeable individuals? Select correct option:

* Qualitative Short-term Confirmatory Predictive

Question # 13 of 15 ( Start time: 10:19:50 PM ) Total Marks: 1 Interpersonal and communication skills are often referred to as: Select correct option:

Technical skills Conceptual skills People skills Planning skills

Question # 14 of 15 ( Start time: 10:21:20 PM ) Total Marks: 1 The leader of an organization performs ____________, as per Mintzberg. Select correct option:

An Interpersonal role An Informational role

A Decisional role

All of the given options

Question # 15 of 15 ( Start time: 10:22:17 PM ) Total Marks: 1 Budget is drafted to achieve the: Select correct option:

Short-term goals Strategic goals Financial goals Long-term goals

Next Quiz

Question # 1 of 15 ( Start time: 05:10:18 PM ) Total Marks: 1 Selecting an alternative in the decision-making process is accomplished by: Select correct option:

Choosing the alternative with the highest score

Choosing the One You Like Best

Selecting the alternative that has the lowest price

Selecting the alternative that is the most reliable

Question # 2 of 15 ( Start time: 05:11:12 PM ) Total Marks: 1 Which of the following is the final step in the decision-making process? Select correct option:

Identifying the problem

Evaluating the decisions effectiveness

Identifying decision criteria

Selecting an alternative that can resolve the problem

Question # 3 of 15 ( Start time: 05:12:32 PM ) Total Marks: 1 The management function that specifies goals to be achieved and deciding in advance the appropriate actions to achieve those goals is: Select correct option:

Leading Controlling

Organizing *Planning

Question # 4 of 15 ( Start time: 05:13:11 PM ) Total Marks: 1 Which of the following is one of Fayol's principles of management? Select correct option:

Authority Discipline Unity of command *All of the given options

Question # 5 of 15 ( Start time: 05:14:06 PM ) Total Marks: 1 Organizational culture is similar to an individuals: Select correct option:

Skills Personality Motivation Ability

Question # 6 of 15 ( Start time: 05:15:23 PM ) Total Marks: 1 An appropriate managerial behavior in a given situation that depends on a wide variety of elements, is called: Select correct option:

Open system *Contingency perspective Entropy

Quantitative perspective

Question # 7 of 15 ( Start time: 05:16:19 PM ) Total Marks: 1 A manager transmits the information outside the organization. He is performing which of the following role? Select correct option:

Spokesperson Representative Disseminator Agent

Question # 8 of 15 ( Start time: 05:17:20 PM ) Total Marks: 1

A guest at a hotel complains that the room hasnt been thoroughly vacuumed. This is an event that occurs occasionally and can be handled with a standardized, routine response. This would be a: Select correct option:

*A programmed decision

Ill-structured decisions

Novel decisions

Non-programmed decisions

Question # 9 of 15 ( Start time: 05:18:55 PM ) Total Marks: 1 Quantitative Viewpoint gave emergence to: Select correct option:

Operations management Bureaucratic management Contingency theory Human Relation views

Question # 10 of 15 ( Start time: 05:20:36 PM ) Total Marks: 1 SWOT Analysis is a technique of: Select correct option:

Decision making Tasks forecasting Quantitative planning Environmental scanning

Question # 11 of 15 ( Start time: 05:22:09 PM ) Total Marks: 1 Which of the following decision making technique is relatively simple and tends to rely heavily on previous solutions? Select correct option:

Non-programmed Linear Satisficing

Programmed Question # 12 of 15 ( Start time: 05:23:31 PM ) Total Marks: 1 Which of the following is a basic definition of ethics? Select correct option:

Moral guidelines for behavior

Rules for acknowledging the spirit of the law

*Principles that define right and wrong conduct

Principles for legal and moral development

Question # 13 of 15 ( Start time: 05:25:07 PM ) Total Marks: 1 Which of the following early advocates of organizational behavior was the first to argue that organizations were open systems? Select correct option:

Robert Owens Hugo Munsterberg

Mary Parker Follett

Chester Barnard

Question # 14 of 15 ( Start time: 05:25:48 PM ) Total Marks: 1 Executive vice president, president, managing director, chief operating officer, chief executive officer, or chairman of the board are positions associated with which of the following levels of management? Select correct option:

Team leaders Middle managers First-line managers Top managers

Question # 15 of 15 ( Start time: 05:26:22 PM ) Total Marks: 1 Non-programmed decisions are typically made under a condition of which of the following? Select correct option:

Certainty

Low levels of risk

Uncertainty

Reliability

Next Quiz

Question # 1 of 20

It is assumed that a perfectly rational decision maker:

Select correct option:

Does not follow rational assumptions Does not consider value maximizing as an objective Offers inconsistent decisions Would be objective and logical

Question # 2 of 20

Power and authority that are concentrated at the upper levels of the organization as much as possible, is called: Select correct option:

Authority Unity of command Unity of direction Centralization

Question # 3 of 20

Strategic plans cover a broader view of the organization and include the formulation of goals, whereas operational plans define ways to: Select correct option:

Maximize the organizations profits

Achieve the goals

Minimize the number of employees

Provide the most efficient methods of production

Question # 4 of 20

Which stage of strategic management process determines; What the strategy is? Select correct option:

Formulation stage Implementation stage Execution stage Evaluation stage

Question # 5 of 20 Tax revenues and government grants for a city are called its: Select correct option:

Human resources Financial resources Physical resources Informational resource

Question # 6 of 20

To determine the _____________, a manager must determine what is relevant or important in resolving the problem. Select correct option: Geocentric behavior needed

Number of allowable alternatives Weighting of decision criteria Decision criteria

Question # 7 of 20

Which of the following refers to the rights inherent to a position that allows a manager to tell subordinates what to do and expect them to do it? Select correct option:

Responsibility Unity of command Chain of command Authority

Question # 9 of 20 ( Start time: 12:42:46 PM ) Total Marks: 1 When a manger made a decision and he is uncertain about the outcomes. His decision is likely to be: Select correct option: Of Poor Quality Unacceptable Successful Risky

Question # 10 of 20 ( Start time: 12:43:27 PM ) Total Marks: 1 Which of the following is NOT a process for motivating employees through management by objectives (MBO)? Select correct option: Managers set objectives for the employees Managers develop action plans Managers and employees periodically review the employee's performance Managers make performance appraisals of employees

Question # 11 of 20 ( Start time: 12:44:12 PM ) Total Marks: 1

The threat of new entrants is the extent to which new competitors can easily enter a market. Thus the threat of new entrants for a local restaurant than a automobile company is: Select correct option:

High Low Moderate Equal

Question # 12 of 20 ( Start time: 12:44:57 PM ) Total Marks: 1 Interpersonal and communication skills are often referred to as: Select correct option: Technical skills

Conceptual skills People skills Planning skills

Question # 13 of 20 ( Start time: 12:45:29 PM ) Total Marks: 1 Which famous management thinker developed "Theory Y"? Select correct option: Douglas McGregor

Abraham Maslow Frederick Herzberg Chester Barnard

Question # 14 of 20 ( Start time: 12:45:46 PM ) Total Marks: 1 The time period for the construction of pyramids was: Select correct option: 10 years 15 years 30 years 20 years

Question # 15 of 20 ( Start time: 12:46:11 PM ) Total Marks: 1 According to Douglas McGregor, __________ represents a pessimistic, negative view of workers, who are considered irresponsible, resistant to change and lacking ambition. Select correct option: Theory Y Theory X Type A Type B

Question # 16 of 20 ( Start time: 12:46:32 PM ) Total Marks: 1 There are many healthcare products manufacturers. XYZ Company manufactures only personal hygiene products. It markets such products deodorant, body powder, body creams, and exfoliates. Because it only stocks body care and personal hygiene products, it is using _____ strategy. Select correct option: Prospecting Emergent Focus Cost leadership

Question # 17 of 20 ( Start time: 12:47:25 PM ) Total Marks: 1 The decision-making style that would be very useful for managers at the top of an organization who are responsible for long range planning, need creative solutions and a broad outlook would be: Select correct option: Conceptual Analytical Behavioral Directive

Question # 18 of 20 ( Start time: 12:47:59 PM ) Total Marks: 1 A primary benefit of MBO is: Select correct option: Avoid competition Resistance against new entrance Improve employee motivation Increase resources

Question # 19 of 20 ( Start time: 12:48:24 PM ) Total Marks: 1 The greater the risk involves in making a decision, the greater the: Select correct option: Outcomes Information available Rewards Uncertainty

Question # 20 of 20 ( Start time: 12:48:52 PM ) Total Marks: 1

Straightforward, familiar and easily defined problems are called: Select correct option: Unstructured problems Structured problems Unique problems Non-programmed problems

The best way to characterize management is to say that it is: Select correct option:

Part of the economy An activity or process An overcrowded career field One of the chief difficulties for most firms

Question # 13 of 20 ( Start time: 06:15:58 PM ) Total Marks: 1 The classical view of social responsibility holds that managements only social responsibility is to: Select correct option:

Maximize organizational profits for stockholders Maximize adherence to the laws for stockholders Maximize organizational profits for stakeholders Minimize adherence to the laws for stockholders

Question # 14 of 20 ( Start time: 06:16:13 PM ) Total Marks: 1 How would you define the problem if all outcome of every alternative is known? Select correct option:

Unbounded rationality Certainty Uncertainty

Question # 15 of 20 ( Start time: 06:16:39 PM ) Total Marks: 1 The behaviorist Mary Parker Follett referred to integration as a process in which: Select correct option:

Managers use their directive might to solve conflicts Employees use their own intuition to solve conflicts Managers and employees work together to solve conflicts Conflicts are ignored

Question # 16 of 20 ( Start time: 06:17:07 PM ) Total Marks: 1 When a firm advertises that it only uses recycled paper products, it is called:

Select correct option:

Meeting its social obligation Meeting social responsibilities Being socially responsive Paying attention to the bottom line

Question # 17 of 20 ( Start time: 06:17:37 PM ) Total Marks: 1 All of the following are managerial roles identified in Mintzbergs Model EXCEPT: Select correct option:

Informational Interpersonal Functional Decisional

Question # 18 of 20 ( Start time: 06:17:50 PM ) Total Marks: 1 Which ethical approach is guided by what will result in the greatest good for the greatest number of people? Select correct option:

Moral-Rights approach Individual approach Utilitarian approach

Justice approach

Question # 19 of 20 ( Start time: 06:19:08 PM ) Total Marks: 1 In order to communicate, motivate and delegate a manager must have: Select correct option:

Political skills Conceptual skills Technical skills Interpersonal skills

Question # 20 of 20 ( Start time: 06:19:27 PM ) Total Marks: 1 Power and authority that are concentrated at the upper levels of the organization as much as possible, is called: Select correct option:

Authority Unity of command Unity of direction Centralization

The classical view of social responsibility holds that managements only social responsibility is to: Select correct option:

Maximize organizational profits for stockholders Maximize adherence to the laws for stockholders Maximize organizational profits for stakeholders Minimize adherence to the laws for stockholder The ______ of a strategy specifies the range of markets in which an organization will compete. Select correct option:

Scope Distinctive Competency Resource deployment Effective strategy

Selecting an alternative in the decision-making process is accomplished by: Select correct option:

Choosing the alternative with the highest score Choosing the One You Like Best Selecting the alternative that has the lowest price Selecting the alternative that is the most reliable

Knowledge management involves encouraging the members of the organization to: Select correct option:

Improve the educational level of the average employee Develop new training programs to help new employees Develop a corporate university Systematically gather information and share it with others

How an organization distributes its resources across the areas in which it competes is its: Select correct option:

Scope Distinctive Competency Resource deployment Effective strategy

The quantitative approach has contributed directly in the areas of: Select correct option:

Planning and control Control and leading Organizing and control Planning and leading

The theory that a person should report to only one manager is called: Select correct option:

Unity of command

Responsibility factor Chain of command 1. A change in the way an organization does business because of increasing female labour participation rates is an example of which factor of an organization's general environment? social demographic economic competitive technological 2. A stable environment might be one in which there are new competitors and activity by public pressure groups. True False 3. According to the symbolic view of management, an organization's results are influenced by a number of factors outside of management's control. True False 4. According to the symbolic view of management, the actual part management plays in success or failure is minimal. True False 5. An increase in the price of a French perfume (due to changes to the franc) that a woman executive buys on her lunch hour (rather than at home from an Avon representative) illustrates the impact of which two of the following general environmental factors? social, economic economic, technological social, competitive economic, social

social, political 6. Certainty is a threat to an organization's effectiveness; therefore, managers try to minimize it. True False 7. Complexity can be measured in terms of the knowledge an organization needs to have about its environment. True False 8. Customers represent certainty in an organization's environment as they tend to exhibit loyalty. True False 9. Degree of environmental uncertainty is determined by two dimensions: degree of change, and degree of complexity in the firms organizational environment. True False 10 . Degree of environmental uncertainty is determined by two dimensions: degree of change, and degree of complexity in the firms organizational environment. True False 11 . Globalization has been identified as one of the major revolutions affecting management and organization. True False 12 . If components in an organization's environment change frequently, we call it a complex environment. True False

13 .

If components in the environment change frequently, the environment is said to be: stable complex specific dynamic simple

14 . If there are few components in the environment and the manager understands these components, the environment is said to be: dynamic stable complex general simple 15 . If you took the position that senior management are victims of factors beyond their control, then you would be taking the symbolic view of management. True False 16 . True False 17 . True False 18 . Levi Strauss producing fuller-cut jeans to fit a middle-aged person's body is an example of an organization responding to what general economic factor? demographic economic In spite of the constraints of culture and environment, managers are not powerless. In reality, managers are either helpless or all-powerful.

political technological social 19 . True False 20 . No one cultural dimension can rise above the others and shape the organization and the way the members do their work. True False 21 . True False 22 . Organization culture can affect what leadership styles are appropriate in an organization. True False 23 . society general stability of the country inflation rates general ability of the country and specific attitudes that elected government officials hold toward the role of business in society changes in disposable income 24 . Social conditions include: inflation rates changes in disposable income Political conditions include: specific attitudes that elected government officials hold toward the role of business in Not all organizations have cultures. Managers are unable to change and influence their culture and environment.

interest rates consumer customs global competitors 25 . True False 26 . Suppliers include: customers competitors materials, equipment, financial resources suppliers, and labour suppliers materials and equipment needed to produce the product government 27 . The impact of the aging work force is an example of what general environmental factor for the movie industry? social technological competitive demographic economic 28 . The shared values of an organizational culture determines what employees see and how they respond to their world. True False 29 . The specific environment includes: Some organizations have no competitors.

suppliers, customers, competitors, government, and pressure groups suppliers, technology, and customers

suppliers, competitors, and technology government, pressure groups, the economy, and suppliers customers, suppliers, society, and pressure groups 30 . The strength of an organization's culture depends on: the size of the organization, the turnover of the employees, and the type of industry the turnover of the employees and the personality of the manager the size of the organization, the length of its history, and the personality of the manager. the size of the organization, the length of its history, and the turnover of the employees the length of its history and the type of industry 31 . The term suppliers, regarding an organization's specific environment, may include labour unions. True False 32 . The term that best describes the part of the environment that is directly relevant to achievement of organization goals is: general environment environment specific environment environmental uncertainty environmental complexity 33 . This type of environment occurs when there are few new competitors, few new technological breakthroughs, and little activity by pressure groups: dynamic simple complex stable

open 34 . What is the influencing environmental factor when the aging population requires that a company change its product? technological factor economic factor competitive factor political factor demographic factor 35 . What is the influencing environmental factor when new substitutes are developed by other companies? economic factor technological factor political factor social factor competitive factor 36 . What is the influencing environmental factor when interest rates increase and firms find it difficult to borrow funds? social factor economic factor technological factor competitive factor political factor 37 . Which is the most realistic view of a manager? organic omnipotent view combination of omnipotent and symbolic view democratic

symbolic view 38 . Which is true for a strong corporate culture? key values are intensely held and widely shared employees will tend to resist it key values have little influence on employees culture is not likely to constrain managers it is unclear what is important and what is not important to workers 39 . Which is true for the general environment? the general environment does not affect the company's actions the general environment has more impact on company actions that the specific environment the general environment has about the same impact on company actions as the specific environment the general environment does not have as large an impact on company actions as the specific environment the general environment can be ignored if you have sufficient knowledge of the specific environment 40 . Which is true for the omnipotent view of a manager?

the manager's role is to create the illusion of control for the benefit of stockholders, customers, employees, and the public managers are directly responsible for the success or failure of an organization a manager only has a limited effect on organization outcomes results of organization actions are influenced by many factors outside the control of the management employees see the manager as all-powerful
Question # 7 of 15 ( Start time: 12:39:49 AM ) Total Marks: 1 To run organization efficiently an organization need engineering skills as well as managerial skills. This idea was given by: Select correct option:

HENRY TOWN CORRECT

* Bottom of Form Top of Form Quiz Start Time: 12:32 AM Time Left 88 sec(s) Question # 8 of 15 ( Start time: 12:40:44 AM ) Total Marks: 1 Which of the following is the process of developing assumptions on premises about the future that managers can use in planning or decision making? Select correct option:

FORECASTING CORRECT

* Bottom of Form Question # 9 of 15 ( Start time: 12:41:36 AM ) Total Marks: 1 When a manger made a decision and he is uncertain about the outcomes. His decision is likely to be: Select correct option:

RISKY CORRECT

Question # 10 of 15 ( Start time: 12:42:25 AM ) Total Marks: 1

In which of the following model, managers seek alternatives until they find one that is satisfactory, not optimal? Select correct option:

SATISFYING CORRECT

Question # 11 of 15 ( Start time: 12:43:10 AM ) Total Marks: 1 Which of the given factor emphasizes the constraint of rational decision making? Select correct option:

LIMITED RESOURCE CORRECT

Question # 12 of 15 ( Start time: 12:44:33 AM ) Total Marks: 1 A learning organization develops the capability to: Select correct option:

CONTINUOUS LEARN ADAPT AND CHANGE CORRECT

Question # 13 of 15 ( Start time: 12:44:54 AM ) Total Marks: 1 First-line mangers are responsible to report to: Select correct option:

MIDDLE LEVEL MANAGERS CORRECT

Question # 14 of 15 ( Start time: 12:45:23 AM ) Total Marks: 1 Which one of the following items best reflects the extent to which a society places a high value on reducing risk and instability? Select correct option:

POWER DISTENCE CORRECT

Question # 15 of 15 ( Start time: 12:46:45 AM ) Total Marks: 1 Which of the management tasks is the most important for a supervisory manager? Select correct option:

CONTROLLING CORRECT

Which of the following methods of third-party negotiation always results in a settlement? Select correct option: Mediation Consultancy Arbitration Conciliation

Ali is a salesperson in XYZ Company, he tells his boss Saad worked unsuccessfully for 3 years to try to get that account; I sewed it up in six months. I am the best closer this company has. Which impression management technique has described above? Select correct option: Conformity Flattery Self-Promotion Favors

A shortcut used in judging others, in which we draw a general impression about an individual on the basis of a single characteristic is called: Select correct option: Halo effect Contrast effect Selective perception Self serving bias

In Organizational Behavior, Group processes and Group decision making is understood with the help of which of the following Behavioral science? Select correct option: Anthropology Psychology Sociology Social Psychology

Usman is an action-oriented person who shows initiative and persists determinedly to change things. Which of the following best describe his personality? Select correct option: Proactive Aggressive Introvert Nonassertive

Which of the following deals with premature sense of accomplishment: Select correct option: Forming Storming Adjourment Norming

Job satisfaction is best described as ____________. Select correct option: A result

A value An attitude A discipline

Self-managed teams are typically comprised of how many members? Select correct option: 2-5 5-10 10-15 Over 100

Which of the following terminal values was ranked as the most important by executives? Select correct option: Freedom Self-respect Family security Social security

After which stage of group development the group formed a common set of expectations of member behaviors? Norming Storming Maturation Forming

Which of the following is NOT a step in the negotiation process? Definition of ground rules Clarification and justification Process evaluation Preparation and planning

Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values? Terminal values Instrumental values Theoretical values Social values

When your work group disagrees, the disagreements usually concern how the groups work should be accomplished. The type of conflict experienced by your group is: Task conflict Relationship conflict Process conflict Reactive conflict

The consequence of Legitimate and Reward power is_________ Compliance Commitment Resistance None of above

Psychologys major contributions to the field of organizational behavior have been primarily at what level of analysis? Select correct option: The level of the group The level of the individual The level of the organization The level of the culture

Question # 2 of 10 ( Start time: 08:19:05 PM ) Total Marks: 1 At manufacturing unit of ABC Company, whenever top executives were scheduled to visit, the plant management would clean up the offices and wash the windows. It went for years and as a result, the employees would turn on their best behavior and look proper whenever the windows were cleaned. It is an example of: Select correct option: Classical conditioning Reinforcement theory Operant conditioning Social learning Question # 3 of 10 ( Start time: 08:19:49 PM ) Total Marks: 1 Explosive strength, body coordination and dynamic flexibility are characteristics of: Select correct option: Mental ability Logical ability Physical ability NOT SURE Intellectual ability

All of the following are Group problem solving techniques EXCEPT:

Select correct option: Brainstorming Consensus Delphi technique Contract

_______________ refers to the network of personal and social relations that is developed spontaneously between people associated with each other. Select correct option: Formal organization Informal organization Business organization Government organization

One of the shortcuts used to judge others involves evaluating a person based on how he/she compares to other individuals on the same characteristic. What is this shortcut called? Select correct option: Selective perception The contrast effect The halo effect Stereotyping

Which of the following deals with premature sense of accomplishment: Select correct option: Forming NOT SURE Storming Adjournment Norming

Which one of the following is the last step in communication process? Select correct option: Decoding Receiver Feedback Encoding

If personality characteristics were completely dictated by ________, they would be fixed at birth and no amount of experience could alter them. Select correct option: Job satisfaction Heredity Environment Situations

According to the path-goal theory, which of the following leadership style have the least amount of participation by subordinates? Select correct option: Directive leadership Supportive leadership Participative leadership Achievement-oriented leadership

The model of value differences was first designed by __________ Select correct option: Milton Rokeach Henry Mintzberg Geert Hofstede Abraham Maslow

Adil wants to get credit from the bank but bank can not approve credit to him because of past slow pay record. The bank manager and Adil meet and agree on a win-win solution that meets the need of both parties by involving a guarantee that will ensure payment if not made with in prescribed period. This is an example of Select correct option: Compromising intention Accommodating intention Distributive negotiation Integrative negotiation

Organization wide program to distribute compensation in companys profit based on established formula is known as: Select correct option: Piece-rate wage Profit-sharing plan Bonus Gain sharing

In leader-follower dyad the individuals who belong to out group have_______ Select correct option: High quality relation Moderate quality relation Low quality relation None of above

Which of the following is NOT a barrier to effective communication? Select correct option: Stereotyping Filtering Noise Selective Perception

All the following are dimensions of Intellectual ability EXCEPT: Select correct option:

Inductive reasoning Dynamic strength Deductive reasoning Number aptitude

Organizational part having legitimacy and official recognition is called Select correct option: Non Governmental Organization Formal Organization International Organization Informal Organization

What sort of goals does Management By Objectives (MBO) emphasize? Select correct option: Tangible, verifiable and measurable Achievable, controllable and profitable Challenging, emotional and constructive Hierarchical, attainable and effective

What sort of actions is most likely to be attributed to external causes? Select correct option: Actions that have high distinctiveness, high consensus and high consistency Actions that have high distinctiveness, high consensus and low consistency Actions that have high distinctiveness, low consensus and low consistency Actions that have low distinctiveness, low consistency and high consensus Ms. Sadia is always obsessed with numbers, measuring her success in terms of how many or how much

of everything she acquires. It shows Ms. Sadia has________ Personality type. Select correct option:

Type B personality Reactive personality Type A personality Proactive personality

When diversity is not managed properly, there is a potential for ___________. Higher creativity Communication benefits Labor cost inequities Higher turnover

The model of value differences was first designed by ____________ Milton Rokeach Henry Mintzberg Geert Hofstede Abraham Maslow

Which one of the following group types is organizationally determined? Task Work Authority Social

A pay plan that rewards employee for recent performance rather than historical performance is known as: Salary Wage Bonus Profit

Which of the following statements is NOT true about the difference between men and women when it comes to emotional reactions? Select correct option: Women show greater emotional expression Men express emotions more intensely

Women express emotions more intensely Men express anger more frequently

Ali wants to buy a motor bike. He goes to the showroom and sees different models of bikes. He likes one of them very much and wants to purchase it. He asks the price from dealer which is more then his range. Both of them then negotiate over price BATNA Distributive negotiation Integrative negotiation Third party negotiation

In attribution theory, what is distinctiveness? Whether an individual displays consistent behaviors in different situations Whether an individual displays different behaviors in different situations Whether an individual displays consistent behaviors in similar situations Whether an individual displays different behaviors in similar situations

What does MBO provide for the individual employee? Specific personal performance objectives Precise job descriptions Explicit task objectives Clear direction and purpose

Which of the following is an example of an attitude? Satisfaction of a person with a job well done The opinion that it is never acceptable to steal Anger at being unfairly accused of a wrongdoing The avoidance of a restaurant where one once received bad service