Академический Документы
Профессиональный Документы
Культура Документы
The year 1964; Pakistan a young independent nation forging ahead towards a dream; self sufficiency in food production. Malnutrition remained a major problem and one out of four children died before attaining the age of five. 80% of the ailing children were affected with diseases caused by protein, vitamins and minerals deficiency. Poultry production, the quickest and least expensive way of filling the protein gap was planned to overcome malnutrition. Backyard poultry farming has to graduate to a more professional level. January 1964, a young man, Khalil Sattar, still a collage student, had a vision to foresee a need to establish a poultry farm. his interest led him to start a broiler farm of 1, 000 chicks .little had he known this flock was to become the foundation stone of K& N'S . This was the simple, inspired and nationalistic beginning of K&N's with a single minded objective of providing a better nutrition for health and happiness of the nation.
COMPANYS BACKGROUND
K&Ns is the founding pillar and beacon for Pakistan poultry industry- started in 1964 with a single minded objective of providing better nutrition for health and happiness of the nation. Building on years of poultry expertise, and a commitment to food-safety, K&Ns integrated all poultry production activities under one umbrella to ensure quality and foodsafety by managing and controlling all stages of production.
STRENGTHS
Along with the developed brand identity and trust reposed by customers,
K&Ns has established its name in international market as well. The company is now a producer of its own unique type which produces
various categories of products segmented for different chunks of population while remaining in lowest costs. This is driven by a factor of self production plants which are self sufficient to produce ingredients and helping materials by themselves for K&Ns finished products. Another factor is the strong supply chain through its distribution channels.
These factors are the basic strengths of our product inherited from the company setup. The unique taste and first time introduction in the markets have a vast scope in the product line of its nature.
WEAKNESS
Though no company is a perfect in business activity performances yet pricing strategies have been the pinching element in companys market positioning.
Though the products are cost effective as we take quality under consideration
yet most of the products are targeted for the upper class of society. We can use appropriate and differentiated pricing strategy to avoid this weakness of
OPPERTUNITIES
As K&Ns majorly operates in Pakistan, a country where distribution of products is limited to specific areas within an urban sector hence grooming their product of under such circumstances has always been an opportunity for K&Ns. By improving their Distribution channels as well as pricing strategies for , can give a robust increase in brand equity and can promote their product demand overall in the market.
The comparison of the prices of chicken parathas produced at tandoors cannot be done if hygiene is kept in view.
THREATS
Threats are always there in poultry oriented firms so K&Ns keeps an eye on new competitors in dealing with different products related to chicken and poultry. At present the only threat is the diseases spread amongst broiler chickens
which can be prevented by establishing medic control at breeding premises of company. In case of the introduction of firms producing frozen chicken paratha might be a threat which could be considered well before the start of production.
STRATEGIC PLANNING
There are four steps which basically form the plan for our company which could derive results in form of long term company survival. These for steps are
Planning Marketing Strategies Designing the business portfolio Setting company goals & objectives Defining the company mission STEP 1 STEP 2 STEP 3 STEP 4
In these steps we aim to provide with the basics for functioning throughout the companies production process. The long-term missions are to be achieved through setting short-term objectives. The products are characterized and allotted weights according to demand and
COMPANY MISSION
Driven by its basic values in pursuit of perfection, K&Ns is committed to have superior products and unmatched service through devoted people and consistent development.
Four basic objectives of absolute integrity, enthusiastic diligence, continuous improvement and high quality maintenance are at the core of all operations which provide an impelling urge for attaining perfection. Driven by its basic objectives in pursuit of perfection, K&N's is committed to have superior product and unmatched service through devoted people and consistent development.
BUSINESS PORTFOLIO
The K&Ns business includes the chicken products as follows: Whole chicken: Whole chicken roaster {skin-on, suitable for roasting} Whole chicken w/o giblets {skin-less, without neck and giblets} Designer cuts: Karahi cut {skin-less whole chicken cut into 15-17 pcs. Suitable for
making Chicken karahi and other curries} Boti cut { combination of skinless drumsticks and breast pcs} Boneless meat: Breast fillet {skinless boneless breast fillets} Boneless handi {breast fillets cut into small cubes} Qeema extra lean {extra lean mixed chicken meat}
Easy cook {ready to cook}: Nuggets Chappli kabab Burger patties Chicken tempura Kofta Combo wings Croquettes Haray bharay nuggets Hot tenders Fun nuggets Shami kabab Tender pops
Fully cooked: Seekh kabab Kafta kabab Chicken tikka chunks Mughali tika
BCG MATRIX
High
Market share
Low
MARKETING STRATEGY
K&Ns is using the marketing concept as its current marketing technique stating that the organization should be aware of the needs and wants of the target markets and should be delivering the desired satisfaction better then the competitors do in order to achieve the organizational goals. We have a plan of using the marketing strategies that have been discussed below:
Product concept:
This concept says that consumer will favor products that offer the most quality performance and features and that the organization should therefore devote its energy to making continuous product improvements. K&Ns from the very beginning has focused on providing better nutrition for the health and happiness of the nation and we will be keeping the words as they were before. Quality is our very first priority that will make us build strong and profitable customer relationships. We will be managing and controlling all stages of production of the jhatpat chicken paratha as done for the rest of K&Ns products in order to ensure 100% safe and healthy production of our product.
Selling concept:
This concept states that consumers will not buy enough of the firms products unless it undertakes a large scale selling and promoting effort. We are launching an unsought consumer product as none of our competitors or the rest has launched a product similar to ours. To make our valuable consumers aware of our newly launched product we have decided to use this concept. We will create awareness among our customers on a large scale utilizing all he best promotional means available. Television and radio ads are at the first priority, billboards at the best locations or different areas, newspaper ads and door to door awareness programs are at the second. Other than these promotional strategies we will ensure the availability of our product in access at all K&Ns outlets and the departmental stores and bakeries.
MARKETING PROCESS
It is the process of analyzing marketing opportunities, selecting target markets, developing the marketing mix and managing the marketing effort. The marketing process comprises of three stages given as follows: Market segmentation Target marketing Positioning
MARKET SEGMENTATION
Market Segmentation is the process that companies use to divide large heterogeneous markets into small markets based on distinct needs, characteristics or behaviors who might require separate products or marketing mix. From the four very basis of segmentation i.e. Geography, demography, psychographic and behavioral we divided the market into two of them given as follows: Demographic: Dividing the market into groups based on demographic variables such as age, gender, family size, incomes, family lifecycles, religions, race, occupation, generation etc.We while dividing the market segments demographically considered the following variables as the basis: Gender (male or female) Family size (in order to get an idea regarding pieces per pack) Occupation (as our main focus is those related to tough jobs or studies or
dont have much time for cooking or most probably the break fasts) Psychographic: Dividing the market segments into groups based on social class, lifestyle or personality characteristics. While dividing the market segments psycho-graphically we used the following: Doctors Engineers Business class Govt officials
Both the psychographic and demographic market segments can be accessed. Serving these segments can result highly profitable Can be attracted through easily designing of effective programs to serve them.
MARKET TARGETTING
Every organization selects a set of buyers based on same needs and characteristics in order to serve them. This is called market targeting. Two important steps regarding market targeting are:
In this section we made an analyzed check of the probability of the current segment sales and that expected for our product and whether we are able to generate the desired profitability. Segment structural attractiveness:
This is an important section where we had a sharp search over the market to find out if there was any substitute product, the buying power of suppliers and buyers, and if there was any competitor of ours with the chances of market diversion but we found none. Companys objective and resources:
In this section we implemented a check over the relation between the companys objective and the customers and we found an absolute positive relation between both. We also analyzed the resources of the company with which company is highly able to serve its customers.
Undifferentiated (mass) Marketing: it is a market coverage strategy in which a firm decides to ignore market segment differences and go after the whole market with one offer.
Differentiated (segmented) Marketing: it is a market coverage strategy in which a firm decides to target several market segments and designs separate offers for each.
Concentrated (niche) marketing: it is a market coverage in which a firm goes after a large share of one or a few segments or niches.
Micro Marketing: the practice of tailoring products and marketing programs to the needs and wants of the specific individuals and local customer groups. It is of two types
Local Marketing: tailoring brands and promotions to the needs and wants of local customer groups-cities neighborhoods and even specific stores.
Individual marketing: tailoring products and marketing programs to the needs and preferences of individual customers also known as one-to-one marketing
PRODUCT POSITIONING
It is the evaluation of a companys products position that what place it occupies in the market and how customers differentiate it from other products.
Technology is highly involved in the production so we will hire trained staff, those who knows how to operate the machines. We also hire qualified staff in order to guarantee healthy relationship between customers and retailers. Image differentiation: Since our product comes under K&Ns brand name hence a good image will be casted over the consumers. Also K&Ns is a symbol of quality; hence will automatically be recognized as a quality product. Product Chain K&NS are enjoying there own product chain. They have there own breading and poultry forms, from where they get there raw material for their product. Choosing the right competitive advantage
Important: we deliver highly valued benefits to our target customers in our products. Distinctive: we have no strong competitor and enjoy distinctiveness in the market. Superior: we are providing pure hygienic food in at comparable prices. Communicable: the consumers can feel the difference in our quality, taste, hygiene and prices that are communicable. Preemptive: competitor needs a lot and lot of hard work to match our standard else it is not possible. Affordable: buyer can afford to pay for the difference. Profitable: the difference is profitable both for the company and the customers.
Our overall positioning strategy will be focused on More for Less winning value proposition i.e. will offer more quality at less price range and we will focus on the needs and wants of target customers in order to give high customer value and satisfaction.
POSITIONING STATEMENT
To target the teenagers, working women, hostilities and bachelors, we offer , a ready to eat hot and spicy paratha, with high quality, affordability and accessibility. Marketing Information System: People, equipment and procedures to gather, sort analyze evaluate and distribute needed, timely and accurate information to the marketing decision makers.
PRICING, STRATEGIES
PROMOTION
AND
DISTRIBUTION
PRICING STRATEGIES
As we know that there are two types of new product pricing strategies Market skimming pricing Market penetration pricing
For our product we have selected the market penetration pricing strategy. We apply this strategy to keep our product prices lower so that by doing this we attract a large numbers of buyers and also to gain large market shares. The reason for not using market skimming strategy is that as our product is an eatable product and there no sense of keeping high prices for an eatable product, because as we know that skimming strategies are for luxury products.
Segmented pricing. Psychological pricing. Promotional pricing. Geographical pricing. International pricing.
DISCOUNT AND ALLOWANCE PRICING We will apply this strategy by giving quantity discount to our customers. Quantity Discount: We will give quantity discount by offering buy one get one free offers. We will also give discount to those customers who will buy in bulk or in large quantity. Segmented pricing: We launched our product in almost all the parts of the country with almost the same prices. We segmented our product price in the following ways. Time pricing strategy: In time pricing we will lower our prices according to different seasons. We will reduce prices in Ramadan season, as its demand is more in that season. Promotional pricing: This strategy involves temporary lowering of the prices of the product below the cost to increase the short run sales. We apply this strategy when any one of our competitor lower its product price in order to grab market shares. To compete with them we also lower our product price so that we can retain our market shares. Geographic pricing: In Geographic pricing we adopt freight absorption strategy. Freight absorption strategy:
We do not add freight charges to our product price in order to keep our product price lower, as our focus is to capture more customers. International pricing: As K&Ns is not yet internationally recognized so we do not set international prices for . K&Ns is only serving nation wide so we set prices of our product nationally.
PRICE CHANGES:
Some time companies have to initiate price change after developing pricing strategies because of different reasons. Price change could be a price cut or price increase. Initiating a Price Cut: We already set a low price for our product but we cut price of our product if our sales will not increase accordingly, in that situation we will cut the price in order to increase sales and to capture market shares.
Initiating a Price increase: Once our product achieved a position in a market and we set a good image in the consumers mind and we have a large number of potential buyers then we might increase our product price. But our aim is to give good quality product in an affordable price. We can also initiate our product price when our product demand increases and we can not supply according to the demand but INSHALLAH this situation will never come because K&Ns has its own poultry and breeding farms. Buyers Reaction to Price Changes: Changing in price has a great effect on the consumers mind. They think that there should be some problem with the product so the company is decreasing its product price or the customers may interpret it as the company is closing its business and they will not offer this product in future. On the other hand price increase also affects the buyers in a way that they think that this product is unobtainable unless they buy it soon. They also think that the company is greedy and they are charging more prices for their product.
Competitors Reaction to Price Changes: We should be aggressive while changing our product price and we have to change our product price according to the competitors product price. So we should also keep our competitors into consideration before lowering or increasing our product prices. Responding to Price Change: If our competitors Changes the prices it affects our sales. So we should analyze the change and react to it accordingly. Like if they low their price it will decrease our sales so we should adopt strategies to increase it by lowering our price, giving discounts or improving quality of our product.
Promotion Strategies:
Promotion is the activity in which the company has a chance to interact with its customers. To Promote we use different promotional tools. These tools include advertisements, sale promotions, public relations, personal selling and direct marketing. Advertisements: We will use informative advertising because it is mostly used when introducing a new product. The objective of it is to build primary demand. We will use the persuasive advertising when we have a competition in the market. Sales Promotions: In sales promotions we will use different discount strategies, giving short term incentives in order to increase our sales. We also introduce sponsorships and discount coupons. Personal Selling: We will also promote our product through personal selling. Personal selling is more effective then any other promotion strategy. Through personal communication it is easy to persuade someone to buy your product, because in personal selling there is a direct contact with the buyers. Public Relations:
To increase our sales we will also ties good public relations. We develop our public relation by doing the work of social responsibility, like wishing happy Eid or wishing any other special event to our customers. Through Public relations it also creates a good word of mouth for our product which is the most efficient way of promoting a product. Direct Marketing: In direct marketing we will target our customers through internet, telephone, print media and electronic media (television and radio). Print Media: We will promote our product through print media by advertising our product in newspapers and in different magazines. We will adopt this type of advertising when we want to introduce some new discount packages or sales offers. Other then advertising in newspapers and in magazines we will also advertise our product on bill boards and banners. Electronic Media: To promote our product through electronic media we will advertise our product on different television channels and on radio stations. To make our product information more convenient and easy we will provide our website and 24 hours toll free numbers, through which our customers can contact us and also give feedback about the product. Other then the print and electronic media the cheapest way to promote our product is through short messaging service. We have a contract with different cellular companies that they will send our promotional messages to their special numbers. Promotion Budget: To allocate budget for our promotion strategies we will use objective and task method. According to this method first we define our promotion objectives, that why are we promoting our product? After that we determine different tasks to accomplish those objectives and at the end we estimate the cost utilize in performing these tasks. DISTRIBUTION OF OUR PRODUCT
After the development of our product our product should be distributed into the market for the satisfaction and attraction of our consumers. Our product plays a vital role in the availability of our services to attract the customers. How to Distribute our Product to Retailers Sell Directly to Retailers Sell through distributors, which sell a broad range of products to many retailers Sell through captive distributors, which sell a broad range of products to one chain of retailers. Sell through distributors, which sell to your targeted customers.
Distribution Channel of our Product The distribution channel of our product is indirect marketing channel because this channel contains one or more intermediary levels. Pricing of our Product The price of our product is at low of cost and easily affordable as compared to our competitors, so that our product will remain more attractive in the eyes of people and this may help to increase our customers. Cost of Development of our Product The price of our product is based on cost of all ingredient used because of its low price our product is very popular among customers. Product Our product offers consumptions, attention to satisfy desire or need in the market Level of Product Core Benefit: providing the good taste. Actual Product: our product includes all ingredients in packaging Augmented Product: our product may provide some benefits which are
Channel Behavior Conflict The conflict of channel behavior of our product is vertical conflict. Because in this conflict; conflict lies between different levels of the same product, is even more common Marketing System Our product may consist of vertical marketing system (VMS) because it is such type of distribution channel in which producers, wholesalers, retailers act as . unified system. So that one channel member owns the others, has contracts with them, or has so much power that they all cooperate.
Type of VMS
Our product lies in the administered VMS in the vertical marketing system because this type of VMS coordinates successive stages of production and distribution, not through common ownership or contractual ties, but through the size and power of the parties.
Sender: K&Ns Encoder: The advertising agency and the Creative department Message: that now ready t cook proper meal is available for the hostilities and the working women Channel of message: through broachers, TV advertisements, newspaper Decoding: this is done by the consumers, customers Receiver: the targeted customers are the receivers.
Response: if our product satisfies the needs and wants of our customer then in response they will approach towards our product Feedback: as a feedback the customer can go to any outlet of K&Ns .they can even mail there feedback to the customer relation manager through our website
3. Designing a message:
Using the AIDA formula we have designed our message that converts the desires of the people for the product into the actions of purchasing it
Message Content We will be using the rational appeal for producing the desire to purchase the . Their is the personal interest of our targeted customers in purchasing ready to cook food that has both safety and health
4. Message Structure:
One sided Argument: We will use one sided argument by mentioning the strength of the as it is ready in minutes and tastes like homemade and when you have nothing on your mind to cook you can go for K&Ns near your door steps. Order of Argument: We are going to mention the most important part first the give the extra information in the middle and then end with attracting the customers that our product is what you need
7. Collecting Feedback:
We will use personal selling strategies form collecting the feedback about the promotion of the product like Word of mouth and by conducting surveys .
Pull Strategy:
We are using the pull promotion strategy by reading the minds of the customers and providing them with their needs so that the customer itself goes for buying our product and at least trying it for once, afterwards the taste and quality of K&Ns will make the buyer purchase the product again and again.