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1. Choose the right time. As the clich states, there is a time and a place for everything, and communicating is no different. o Avoid leaving discussions about heavy topics such as finances or weekly planning until late evening. Few people will be thrilled to be faced with sorting out major issues when they're at their most tired. Instead, leave heavy topics for mornings and afternoons when people are alert, available, and more likely to be able to respond with clarity. 2. Choose the right place. If you need to tell someone something that isn't going to be well received (such as news of a death or a breakup), don't do it in public, around colleagues or near other people. Be respectful and mindful of the person receiving the communication and communicate to them in a private place. This will also enable you to provide space to open dialog with them about the communication, and helps to ensure that the two-way process is occurring properly. o If you are presenting to a group of people, be sure to check the acoustics beforehand and practice projecting your voice clearly. Use a microphone if needed to ensure that your audience can hear you. 3. If the phone rings, laugh it off the first time, then turn it off immediately and continue talking Remove distractions. Turn off all electronics that could go off during the conversation. Do not allow external distractions to act as crutches that keep sidetracking your concentration. They will distract both you and your listener, and effectively kill the communication.
issues and the essence of the ideas that you wish to put across, it is likely that some pertinent phrases will stick in your mind. Do not be afraid to use these to underline your points. Even very confident and well-known speakers reuse their key lines again and again for major effect. 4. Thank your listener(s). Thank the person or group for the time taken to listen and respond. No matter what the outcome of your communication, even if the response to your talk or discussion has been negative, it is good manners to end it politely and with respect for everyone's input and time.
Communicate eye-to-eye. Communicate eye-to-eye. Eye contact establishes rapport, helps to convince people that you're trustworthy, and displays interest. During a conversation or presentation, it is important to look into the other person's eyes if possible and maintain contact for a reasonable amount of time (but don't overdo it; just as much as feels natural, about 2-4 seconds at a time).[3]
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Remember to take in all of your audience. If you're addressing a boardroom, look every member of the board in the eye. Neglecting any single person can easily be taken as a sign of offense and could lose you business, admission, success, or whatever it is you are endeavoring to achieve. If you're addressing an audience, pause and make eye contact with a member of audience for up to 2 seconds before breaking away and resuming your talk. This helps to make individual members of the audience feel personally valued. Be aware that eye contact is culturally ordained. In some cultures it is considered to be unsettling, or inappropriate. Ask or research in advance.
4. 4 Use breathing and pauses to your advantage. There is power in pausing. Simon Reynolds says that pausing causes an audience to lean in and listen. It helps you to emphasize your points and allow the listener time to digest what has been said. It also
helps to make your communication come across as more compelling and it makes your speech easier to listen to.[4]
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Take deep breaths to steady yourself before you begin communicating. Get into the habit of solid, regular breathing during a conversation that will help you to keep a steady, calm voice. It will also keep you more relaxed. Use pauses to take a breather in what you are saying.
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How does this gesture come across? Use hand gestures carefully. Be conscious of what your hands are saying as you speak. Some hand gestures can be very effective in highlighting your points (open gestures), while others can be distracting or even offensive to some listeners, and can lead to the conversation or listening being closed down (closed gestures). It also helps to watch other people's hand gestures to see how they come across to you. 6. 6 Keep a check on other body language signals. Watch for wandering eyes, hands picking at fluff on your clothing and constant sniffling. These small gestures add up and are all guaranteed to dampen the effectiveness of your message.
Speak in a calm voice. Don't yell or make accusations at the other party. Let them know you have heard their point and understand their side. 4. 4 Don't try to finish the argument at all costs. If the person walks out of the room, do not follow them. Allow them to do so and let them return when they are calmer and ready to talk. 5. 5 Don't try to get the last word in. Again, this could lead to a power struggle that may not end. Sometimes, you have to agree to disagree and move on. 6. 6 Use "I" messages. When you're phrasing your concerns, try to start your sentences with "I...". This will make the other person more receptive to your complaints. For instance, instead of saying "You're sloppy and it drives me crazy," try "I feel like messiness is a problem in our relationship."