PROFESSIONAL ENGINEERS ONTARIO CORE VALUES DECEMBER 2004

Value

Definition

Examples Implementation of project according to expectations from the outset Ensuring the process operates smoothly (i.e. ERC Interviews: reminder calls, logistics, follow-up) Keep all IT systems problem free Double-checking your own work before handing to others Reviewing meeting minutes and providing comments in advance of the next meeting Responsible for tasksaccurate and completing work on time Understanding what one is doing Openly explaining the rationale for the decision Taking ownership of task to completion Acknowledging that work is completed. Sharing lessons learned as well as recommendations Prompt response to messages Respecting deadlines and agendas Keeping supervisor informed Respecting a person owning up to mistakes Respect as person without respecting work: helping them to improve through respecting as a person Keep meetings on-time Concern for others no matter the rank Fair resource allocation Caring responses to combative callers Submitting material to others in a format they can readily use How you treat people e.g. arrogance in dealing with applicants Letting applicants explain themselves at their own speed Focus on the issue, not the person Appreciation of ones contribution Acknowledging assigned role Seek to understand before being trying to be understood Allowing adequate time to produce quality work Giving and accepting apologies and praises Trusting each other, respecting delegated work Sharing and be receptive to opinions given

Accountability

Willingness to take responsibility for action and outcome Delivering what you promised to deliver Accepting good and bad outcomes Owning up to shortcomings/mistakes and taking responsibility for ones actions Honouring obligations, expectations and requirements

Respect

Treating each other with respect and dignity Accepting a person for what they represent Inclusiveness Applying the Golden rule Recognizing diversity Recognition of person/work Understanding and valuing others and acknowledge them Affirming another person

Value

Definition Doing right thing regardless of consequences Fairness Honesty Openness Living up to what you say Transparent Law-abiding

Examples Trust in an impartial admissions and discipline system Scruples Adhere to established policies, practices and processes Support predecessors and group decisions Fair treatment on case by case basis Respecting boundaries and jurisdictions

Integrity

Competence Consistently performing to high standard Positive attitude Reliability Professionalism Understanding the impact a decision has on other activities Excellence - striving to be the best Completing our work consistent with our core values

Teamwork

Collaboration Alignment of team toward goal Flexibility Responsiveness Taking initiative Responsibility for share of the work Fully and voluntarily contributing knowledge and expertise

Being prepared for meetings Initiative to work to ensure new product is delivered under adverse conditions Working multi-levels and looking for answers to questions Constructive criticism with full respect (e.g. no hostility, sarcasm) Preparing complaints from public for complaints committee Solving problems directly with other people conflict resolution Doing it once and doing it right Proper image/appearance/mannerism Upholding Code of Ethics Taking the high road in dealing with situations and looking for constructive solutions Follow through on promises Understanding limitations Producing quality, impartial work consistent with PEOs policies and standards Deal with facts and logic, and not emotion and opinion Being able to explain the reason for actions/decisions To volunteer for additional duties without being asked Flexibility in room bookings Contributing articles to Engineering Dimensions Teamwork already in evidence up to Director level IT/mailroom/reception etc. working together Flexibility: know other processes and procedures, skills Covering each other; one person can not know all Responding quickly to other Departments Developing quality briefing notes for a Council meetings Sharing ideas / information (intra and inter departmental) Staff and volunteers working towards common goal Gaining collective input

Approved by PEO Council, January 2005