2010

NEW TRAINING COURSES

For details visit www.bsigroup.ae

Training Schedule

January December 2010

Raising Above the Rest

2010

CONTENTS
WHY YOU SHOULD CHOOSE BSI TYPES OF TRAINING AUDITING SKILLS: ALL Standards ENERGIZE YOUR AUDITS PROCESS AUDITING QUALITY MANAGEMENT IMPLEMENTING: ISO 9001:2008 INTERNAL AUDITOR: ISO 9001:2008 LEAD AUDITOR: ISO 9001:2008 (IRCA CERTIFIED A17070) INFORMATION SECURITY MANAGEMENT IMPLEMENTING: ISO/IEC 27001 LEAD IMPLEMENTER: ISO/IEC 27001 INTERNAL AUDITOR: ISO/IEC 27001 LEAD AUDITOR: ISO/IEC 27001 (IRCA CERTIFIED A17287) ENVIRONMENTAL MANAGEMENT ISO 14001:2004 Courses IMPLEMENTING: ISO 14001 INTERNAL AUDITOR: ISO 14001 IEMA APPROVED ADVANCED AUDITOR ENERGY MANAGEMENT INTRODUCTION TO: BS EN 16001 IMPLEMENTING: BS EN 16001 INTERNAL AUDITOR: BS EN 16001 LEAD AUDITOR: BS EN 16001 ISO 14064 GREENHOUSE GAS EMISSIONS INTRODUCTION TO GREENHOUSE GAS EMISSIONS CALCULATING YOUR CARBON FOOTPRINT IMPLEMENTATION AND INTERNAL VERFIER GREENHOUSE GAS EMISSIONS LEAD VERFIER OCCUPATIONAL HEALTH & SAFETY IMPLEMENTING: BS OHSAS 18001 INTERNAL AUDITOR: BS OHSAS 18001 LEAD AUDITOR: BS OHSAS 18001 (IRCA CERTIFIED A17036) 3 5 6 6 6 7 7 7 7 8 8 8 8 8 9 9 9 9 9 10 10 10 10 10 11 11 11 11 11 12 12 12 12 BUSINESS CONTINUITY IMPLEMENTING: BS 25999 INTERNAL AUDITOR: BS 25999 LEAD AUDITOR: BS 25999 FOOD & SAFETY MANAGEMENT IMPLEMENTING & AUDITING: ISO 22000 LEAD AUDITOR: ISO 22000 (IRCA CERTIFIED A17416) IT SERVICE MANAGEMENT IMPLEMENTATION COURSE : ISO/IEC 20000 INTERNAL AUDITOR: ISO/IEC 20000 LEAD AUDITOR: ISO/IEC 20000 (IRCA CERTIFIED A17452) INTEGRATED MANAGEMENT SYSTEMS (IMS) IMPLEMENTING INTERNAL AUDITOR AUTOMOTIVE SECTOR UNDERSTANDING, IMPLEMENTING & AUDITING ISO/TS 16949 LEAD AUDITOR: ISO/TS 16949 MEDICAL DEVICES UNDERSTANDING & IMPLEMENTING: ISO 13485:2003 INTERNAL AUDITOR: ISO 13485:2003 BUSINESS & SYSTEM IMPROVEMENT INTRODUCTION TO LEAN SIX SIGMA LEAN PRACTITIONER LEAN SIX SIGMA OPERATIONAL GREEN BELT LEAN SIX SIGMA OPERATIONAL BLACK BELT CONVERSION COURSE LABORATORY QUALITY SYSTEM ISO/IEC 17025 AWARENESS, IMPLEMENTATION & INTERNAL AUDITOR GENERAL INFORMATION 13 13 13 13 14 14 14 15 15 15 15 16 16 16 17 17 17 18 18 18 19 19 19 19 19 20 20 21

BSI Training Schedule January December 2010

WHY YOU SHOULD CHOOSE BSI

WHY YOU SHOULD CHOOSE BSI

Dear Valued Customers,

I would like to thank all who attended our courses in 2009 for your support and participation. To ensure that you raise above the rest, I would like to welcome you to our 2010 BSI Middle East Public training plan. New training courses on new standards have been introduced in this training plan. I am confident it will meet your training needs and will assist you to improve the knowledge, skill and competency of your staff, to cope with the new challenges ahead. Our carefully selected tutors provide top quality training which will add value to your personal portfolio and to your organization. Thank you for your dedicated support during 2009 and looking forward to welcoming you on our training courses in 2010. Theuns Kotze Regional Director BSI Group Middle East and Africa

About BSI
As the worlds leading registrar and provider of risk-based solutions designed to protect your corporate brand and reputation, BSI has over 100 years of experience leading the way in developing standards for a variety of business operations. Our focus is creating integrated solutions and training programs that improve a companys efficiency and allow it to effectively manage its risks. BSI strives to understand our customers unique goals to best assist them in their management journey. Our holistic, flexible, and ongoing account management approach to our customers ensures that we deliver the strongest service and satisfaction.

Why Training
Studies show that investing in the right training improves profit margins and encourages higher motivation and morale of staff members. Our training courses are designed to provide the tools you and your staff need to learn and understand standards, and to manage audit programs for your management system. Learning the specifications and requirements for each standard relevant to your business will better ensure an effective system, allowing your organization to enhance efficiencies, improve performance, mitigate risks, and become better organized and prepared.

About BSI Training Solutions

BSI Training Solutions is committed to being your premier training service provider for your management system across all the markets we serve. We offer a comprehensive path to certification beyond traditional training providers.

BSI Training Schedule January December 2010

WHY YOU SHOULD CHOOSE BSI

COURSE VENUES
BSI takes great care in selecting high quality venues for our courses, paying special attention to the location, facilities and standards of services. We feel that our delegates deserve the best environment possible during their learning experience.

THE BSI CERTIFICATE

The BSI Certificate is recognised throughout the world as a mark of expertise, quality and integrity. Where appropriate BSI courses are independently certified by IEMA or IRCA.

New Training Offerings

And in order to ensure you raise above the rest, see our new training offerings: BS EN 16001 Energy Management System ISO 13485 Medical Devises ISO/TS 16949 Automotive ISO/IEC 17025 Laboratory Quality System. ISO 14064 GHGV

If you are not sure which is the right programme for Many of our clients are now choosing to have the courses you call one of our advisors on +971 4 336 4917 delivered at premises of their choice. This provides many benefits and means that we can tailor an existing course to or visit our web site at www.bsigroup.ae
meet your specific needs. Ask for details of this service. All BSI courses count towards your Continuing Professional Development.

Entropy Software Solutions

BSIs Entropy Software is an integrated management tool, designed to simplify the processes of monitoring facilitys performance and evaluating audit reports. This provides your organization with an efficient way to obtain accurate information and to provide stakeholders with the appropriate information to make important business decisions.

Your Path to Certification

Certi cate Certi cate

Your Path to Certification: BSIs 4-step certification process walks you through each phase, providing you with a working knowledge of the standard and how it can help your company, the skills to monitor your companys process through certification requirements, and the tools to maintain your companys compliance and address nonconformity issues.

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BSI Training Schedule January December 2010

TYPES OF TRAINING

BSI offers training in different formats and languages choose the best that suits your or your organizations needs.

In House Training
An In House Training course is one held at your own premises and is typically open only to your employees. Training attendees in house eliminates their travel expenses and additional time away from the office and can be customized to meet your requirements. Training course can be held in English or Arabic language. In addition to all of our public courses which can be delivered as In House Training we also offer a range of Awareness Courses for all the standards..

Public Training
A Public Training course takes place in an open setting and is available to employees from different organization. This type of training is a convenient cost effective way to send a small number of employees to learn. Delegates will benefit from the exposure to people from other organizations.

BSI Training Schedule January December 2010

AUDITING SKILLS: ALL STANDARDS

ENERGIZE YOUR AUDITS
Significant progress can be made towards audits and improving the quality of internal and external audits by using simple energizing tools. MONTH February March April May June July August September October November December DAY 14 8 11 9 20 11 15 12 17 14 12 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

PROCESS AUDITING
This course is targeted at those wishing to advance from compliance auditing to the assessment of essential business processes. MONTH January February March April May June July August September October November December DAY 17-18 15-16 10-11 18-19 26-27 13-14 14-15 18-19 22-23 20-21 15-16 14-15 LOCATION Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

1 DAY

USD 1,385

2 DAY

USD 2,385

BSI Training Schedule January December 2010

QUALITY MANAGEMENT
INTERNAL AUDITOR: ISO 9001:2008
Practical training on planning and executing internal audits for those with a knowledge of the standard. September October October November December 22-23 20-21 27-28 15-16 14-15 Dubai Dubai Abu Dhabi Abu Dhabi Dubai

MONTH January February March April April May June July August August

DAY 20-21 17-18 17-18 14-15 21-22 19-20 23-24 14-15 18-19 25-26

LOCATION Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Dubai Dubai Dubai Abu Dhabi 2 DAY USD 1,285

LEAD AUDITOR: ISO 9001:2008

( IRCA CERTIFIED A17070 ) Course for quality professionals on planning, conducting and leading effective audits. MONTH January January February March March April April May May June July August August September October October November December December 5 DAY DAY 24-28 31-4 Feb 21-25 21-25 28-1 Apr 18-22 25-29 23-27 30-3 Jun 27-1 Jul 18-22 22-26 29-2 Sep 26-30 24-28 31-4 Nov 21-25 19-23 26-30 LOCATION Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Dubai Abu Dhabi USD 2,885

IMPLEMENTING: ISO 9001:2008

Course designed for managers and personnel responsible for, or involved in, implementing ISO 9001. MONTH January February March April April May June July August August September October October November December 2 DAY DAY 18-19 15-16 15-16 12-13 19-20 17-18 21-22 12-13 16-17 23-24 20-21 18-19 25-26 13-14 12-13 LOCATION Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Dubai Dubai Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Dubai USD 1,285

BSI Training Schedule January December 2010

INFORMATION SECURITY MANAGEMENT

IMPLEMENTING: ISO/IEC 27001
This course provides a methodology and tools to implement an Information Security Management System. MONTH January February March April May June July August September October October November December DAY 10-12 7-9 14-16 18-20 16-18 20-22 18-20 8-10 12-14 10-12 17-19 14-16 11-13 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Dubai

LEAD IMPLEMENTER: ISO/IEC 27001 INTERNAL AUDITOR: ISO/IEC 27001

This practical course provides a methodology and tools to fully implement an Information Security Management System. MONTH January February February March April May June July August August September October October November December 5 DAY DAY 10-14 14-18 7-11 14-18 18-22 16-20 20-24 18-22 22-26 8-12 12-16 10-14 17-21 7-11 11-15 LOCATION Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Dubai Abu Dhabi Abu Dhabi Dubai USD 3,185 Providing a solid foundation in all aspects of the audit process.

MONTH January February May June July August September December

DAY 13-14 10-11 19-20 23-24 21-22 15-19 15-16 8-9

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

3 DAY

USD 2,385

2 DAY

USD 1,785

LEAD AUDITOR: ISO/IEC 27001

( IRCA CERTIFIED A17287 ) This intensive course prepares delegates for the Lead Auditor qualification process for ISO 27001 and trains them on how to conduct and lead audits. MONTH January January February February March March April DAY 17-21 24-28 21-25 14-18 21-25 28-1 Apr 25-29 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

May May June July August September September October October November December December

23-27 30-3 Jun 27-1 Jul 25-29 29-2 Sep 19-23 26-30 17-21 24-28 21-25 19-23 26-30

Dubai Abu Dhabi Abu Dhabi Dubai Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi

5 DAY

USD 3,185

BSI Training Schedule January December 2010

ENVIRONMENTAL MANAGEMENT
IMPLEMENTING: ISO 14001
This course develops an understanding of an Environmental Management System and associated auditing techniques. MONTH January February March April May June July August September October November December DAY 19-20 8-9 15-16 12-13 17-18 14-15 12-13 16-17 6-7 11-12 22-23 20-21 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

ISO 14001:2004 Courses

INTERNAL AUDITOR: ISO 14001

Course for environmental professionals on planning, conducting and leading effective audits. MONTH January February March April May June July August September October November December DAY 13-14 10-11 17-18 14-15 19-20 16-17 14-15 18-19 8-9 13-14 24-25 22-23 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

IEMA APPROVED ADVANCED AUDITOR

MONTH January January February February March March April April May May June June July July August August September September October October November December DAY 17-21 24-28 21-25 14-18 21-25 28-1 Apr 25-29 18-22 23-27 30-3 Jun 20-24 27-1 Jul 18-22 25-29 29-2 Sept 23-27 13-17 19-23 24-29 17-21 27-1 Dec 26-30 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

Course for environmental professionals on planning, conducting and leading effective audits.

2 DAY

USD 1,285

2 DAY

USD 1,285

5 DAY

USD 2,885

BSI Training Schedule January December 2010

ENERGY MANAGEMENT
BS EN 16001 INTRODUCTION TO: BS EN 16001
BSIs Introduction to BS EN 16001:2009 course provides a general understanding of the concepts of an energy management system (EnMS) based on BS EN 16001:2009. MONTH February March April May June July August October November DAY 7 14 11 16 20 11 22 10 21 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi

IMPLEMENTING: BS EN 16001
BSIs Implementing BS EN 16001:2009 course provides participants with practical tools and methods for implementing an energy management system (EnMS). MONTH February March April May June July August October November December DAY 8-9 15-16 12-13 17-18 21-22 12-13 23-24 11-12 22-23 12-13 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai

INTERNAL AUDITOR: BS EN 16001

Practical training on planning and executing internal self assessment against the requirements of BS EN 16001. Delegates should have a knowledge of the standard. MONTH February March April May June July August October November December 2 DAY DAY 10-11 17-18 14-15 19-20 23-24 14-15 25-26 13-14 24-25 14-15 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai USD 1,785

LEAD AUDITOR: BS EN 16001

1 DAY USD 1,085 2 DAY USD 1,785 Practical training for energy management professionals on planning, conducting and leading effective internal audits and self assessments against the requirements of BS EN 16001. MONTH February March April May June July August September October December 5 DAY DAY 21-25 21-25 18-22 23-27 27-1 Jul 18-22 29-2 Sep 19-23 17-21 19-23 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai USD 3,185

BSI Training Schedule January December 2010

10

GREENHOUSE GAS EMISSIONS / CARBON FOOTPRINT

INTRODUCTION TO GREENHOUSE GAS EMISSIONS
Course designed to increase delegates understanding of the Greenhouse Gas Verification process and what an organization needs to do in order to comply with the regulations. MONTH February April June August September October December DAY 8 11 6 15 12 31 12 LOCATION Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

CALCULATING YOUR CARBON FOOTPRINT

This informative one-day course provides an introduction into how Greenhouse Gas Emission (GHG) (typically referred to as their carbon footprint) are calculated and should be reported. MONTH February April June August September November December DAY 9 12 7 16 13 1 13 LOCATION Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

1 DAY

USD 1,085

1 DAY

USD 1,085

IMPLEMENTATION AND INTERNAL VERIFIER

MONTH April June August September November December DAY 13-15 8-10 17-19 14-16 2-4 14-16 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

GREENHOUSE GAS EMISSIONS LEAD VERIFIER

MONTH April June August September November December DAY 18-21 13-16 22-25 19-22 7-10 19-22 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

3 DAY

USD 2,385

4 DAY

USD 3,185

11

BSI Training Schedule January December 2010

OCCUPATIONAL HEALTH & SAFETY

IMPLEMENTING: BS OHSAS 18001
This course provides an overview of Health and Safety Management Systems and implementation techniques.

INTERNAL AUDITOR: BS OHSAS 18001

This course is designed for those from a health and safety background who have been tasked with conducting effective audits of the BS OHSAS 18001 Management System.

LEAD AUDITOR: BS OHSAS 18001

( IRCA CERTIFIED A17036 ) Designed to enable delegates to plan, conduct and lead effective audits based on BS OHSAS 18001.

MONTH January February March April May June July August September October November December

DAY 17-18 15-16 15-16 12-13 17-18 14-15 5-6 2-3 13-14 11-12 9-10 8 -9

LOCATION Dubai Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

MONTH January February March April May June July August September October November

DAY 19-20 17-18 17-18 14-15 19-20 16-17 7-8 4-5 15-16 13-14 11 -12

LOCATION Dubai Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

MONTH January February February March April April May June June July August August September September October October November December December

DAY 24-28 21-25 28-4 Mar 21-25 18-22 25-29 23-27 27-1 Jul 20-24 11-15 15-19 8-12 19-23 26-30 24-28 17 -21 14 -18 11 -15 19-23

LOCATION Dubai Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi

2 DAY

USD 1,285

2 DAY

USD 1,285

5 DAY

USD 2,885

BSI Training Schedule January December 2010

12

BUSINESS CONTINUITY
LEAD AUDITOR: BS 25999
This course provides students with the skills and knowledge to conduct and lead effective Business Continuity Management System audits in accordance with BS 25999 requirements . MONTH January February February March April April May May June June July July August August September September October October November November December December 5 DAY DAY 31-4 Feb 28-4 Mar 21-25 21-25 18-22 25-29 23-27 30-3 Jun 20-24 13-17 18-22 25-29 22-26 15-19 26-30 19-23 17-21 24-28 27-1 Dec 21-25 19-23 26-30 LOCATION Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi USD 3,185

IMPLEMENTING: BS 25999
This implementation course provides delegates with the opportunity to gain the skills and knowledge to introduce a Business Continuity Management System into an organisation.

MONTH January February March April May June July August September October November December 2 DAY

DAY 24-25 14-15 14-15 18-19 16-17 6-7 11-12 8-9 12-13 10-11 10-11 8-9

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Abu Dhabi Dubai Abu Dhabi Dubai USD 1,785

INTERNAL AUDITOR: BS 25999

This course provides the skills and knowledge to conduct audits and self-assessments against the requirements of BS 25999.

MONTH January February March April May June

DAY 26-28 16-18 16-18 20-22 18-20 8-10

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

July August September October November December 3 DAY

13-14 10-12 14-16 12-14 14-16 13-15

Dubai Abu Dhabi Abu Dhabi Dubai Abu Dhabi Dubai USD 1,785

13

BSI Training Schedule January December 2010

FOOD & SAFETY MANAGEMENT

IMPLEMENTING & AUDITING: ISO 22000
An internationally recognized standard written by the Food Industry for the Food Industry. This standard aims to harmonize the requirements for food safety management throughout the food supply chain. This two-day course will enable you to interpret the requirements of this food safety management system standard in order that you can implement the requirements when you return to your organization. This course will also give you the skills and techniques to measure the effectiveness of your food safety management system through audit.

LEAD AUDITOR: ISO 22000

( IRCA CERTIFIED A17416 ) The primary objective of this training course is to instruct food safety auditors in the principles and practices specific to auditing to ISO 22000 food safety management system standard, incorporating national and international food safety regulations and Codex Alimentarius HACCP principles. Delegates will be assessed in two different ways, a written examination and a continuous assessment of the attitude and performance of the delegate.

MONTH January February March April May June July August September October November December

DAY 13-14 3-4 10-11 7-8 12-13 9-10 14-15 18-19 8-9 13-14 24-25 8-9

LOCATION Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

MONTH January February March April May June July August September October November December

DAY 17-21 7-11 14-18 11-5 May 16-20 13-17 18-22 22-26 12-16 17-21 27-1 Dec 11-15

LOCATION Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

2 DAY

USD 1,785

5 DAY

USD 3,185

BSI Training Schedule January December 2010

14

IT SERVICE MANAGEMENT
IMPLEMENTATION COURSE: ISO/IEC 20000
This course provides a methodology and tools to implement an Information Technology Service Management System.

LEAD AUDITOR: ISO/IEC 20000

MONTH February March April May June July August September October December 2 DAY

DAY 8-9 15-16 12-13 10-11 14-15 12-13 16-17 13-14 11-12 12-13

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai USD 1,785

( IRCA CERTIFIED A17452 ) This is an intensive 5-day course based on the requirements of ISO/IEC 20000:2005 Information Technology - Service Management. The calibre of your lead auditor is crucial to the performance of your audit team, and ultimately to the success of your management system. This comprehensive five-day course provides hands-on training to ensure that your lead auditor thoroughly understands the role and acquires the expertise needed to perform it effectively.

INTERNAL AUDITOR: ISO/IEC 20000

This is an intensive two-day course for the Internal Auditor based on the requirements of ISO/IEC 20000:2005 Information Technology - Service Management. MONTH February March April May June July August September October December 2 DAY DAY 10-11 17-18 14-15 12-13 16-17 14-15 18-19 15-16 13-14 14-15 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai USD 1,785

MONTH February March April May June July August September October November December

DAY 14-18 21-25 18-22 16-20 20-24 18-22 22-26 19-23 17-21 21-25 19-23

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

5 DAY

USD 3,185

15

BSI Training Schedule January December 2010

INTEGRATED MANAGEMENT SYSTEMS (IMS)

IMS INTERNAL AUDITOR
This is an intensive three-day course for the Internal Auditor based on the requirements of PAS 99 Integrated Management System.

IMPLEMENTING IMS
The business challenge today is to manage activities more holistically rather than the traditional approach of having ISO 9001, ISO 14001, BS OHSAS 18001 and other management systems as peripheral arrangements. In the past this has been problematical because of the structure of management system standards and the in-house barriers to such an approach. The revision to standards and their structure has enabled many of these obstacles to be overcome and allows organizations to create effective business wide integrated systems. This course will show you how to take advantage of the revision in order to implement an IMS within your organization. MONTH January February March April May June July August September October November December December DAY 24-25 14-15 21-22 18-19 16-17 20-21 11-12 15-16 12-13 10-11 21-22 19-20 8-9 LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi

MONTH January February March April May June July August September October November December December

DAY 26-28 16-18 23-25 20-22 18-20 22-24 13-15 17-19 14-16 12-14 23-25 21-22 12-13

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Dubai Abu Dhabi

3 DAY

USD 2,385

2 DAY

USD 1,785

BSI Training Schedule January December 2010

16

AUTOMOTIVE SECTOR
UNDERSTANDING, IMPLEMENTING AND AUDITING ISO/TS 16949
(3 days) An excellent all-purpose class for anybody that is responsible for implementing ISO/TS 16949. Each of the 3 days is spent on a discrete area; day 1 focuses on providing a solid understanding of the standard, day 2 teaches the core skills required to implement a system and day 3 covers the major disciplines and methodologies for auditing to ISO/TS 16949.

ISO/ TS 16949 LEAD AUDITOR

(4 days) A comprehensive, information packed 4 days, covering the major auditing disciplines relating to the new ISO/TS 16949. Ideal for QS-9000 Lead Auditors looking to update their skills; or an implementation team leader looking to power-up their level of knowledge.

MONTH February March April May June July August September October November December

DAY 9-11 23-25 20-22 11-13 15-17 13-15 10-12 14-16 19-21 2-4 12-14

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

MONTH February March April May June July August September October November December

DAY 14-17 28-31 25-29 16-19 20-23 18-21 15-18 19-22 24-27 7-10 19-22

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

3 DAY

USD 2,385

4 DAY

USD 3,185

17

BSI Training Schedule January December 2010

MEDICAL DEVICES
UNDERSTANDING AND IMPLEMENTING ISO 13485
This course gives delegates a broad understanding of the quality management system requirements outlined in the medical devices standard ISO 13485, and introduces the concepts needed to understand, develop and implement a quality management system as outlined in the medical devices standard ISO 13485.

INTERNAL AUDITOR: ISO 13485

In addition to outlining details of ISO 13485 and comparing its requirements with ISO 9001 this course also covers the planning, preparation, conducting, reporting and closure of internal audits.

MONTH February March April May June July August September October November December

DAY 14-16 14-16 11-13 16-18 20-22 18-20 15-17 19-21 10-12 7-9 19-21

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

MONTH February March April May June July August September October November December

DAY 17-18 17-18 14-15 19-20 23-24 21-22 18-19 22-23 13-14 10-11 22-23

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi Dubai

3 DAY

USD 2,385

2 DAY

USD 1,785

BSI Training Schedule January December 2010

18

BUSINESS & SYSTEM IMPROVEMENT

INTRODUCTION TO LEAN SIX SIGMA LEAN PRACTITIONER
Senior managers and key employees who want an understanding of the impact of Lean Methodologies should attend this course. In addition they will also learn how to evaluate their own organizational readiness, identify potential benefits, prepare a business case and plan an effective deployment strategy.

Aimed at executives or senior managers who need to understand the Six Sigma process this intensive one day course also addresses the impact of Lean Methodologies, evaluating organizational readiness, identifying potential benefits, preparing a business case and planning an effective deployment strategy..

LEAN SIX SIGMA OPERATIONAL GREEN BELT

What are the tools and methods that are necessary to successfully lead or participate in improvement projects in an operational (manufacturing) environment? This twelve day programme addresses these issues in 3 modules of 4 days (typically 3 weeks between modules), allowing participants to apply what they have learned within their own business context. MONTH March April May June July August DAY 21-24 (a) 18-21 (b) 16-19 (c) 13-16 (a) 11-14 (b) 8-11 (c) LOCATION Dubai Dubai Dubai Abu Dhabi Abu Dhabi Abu Dhabi

MONTH March May August

DAY 14 9 1

LOCATION Dubai Abu Dhabi Dubai

MONTH March May August September October November

DAY 15-18 10-13 2-5 6-9 3-6 1-4

LOCATION Dubai Abu Dhabi Dubai Dubai Dubai Dubai

1 DAY

USD 1,085

4 DAY

USD 2,385

12 DAY

USD 7,185

LEAN SIX SIGMA OPERATIONAL BLACK BELT

This intensive 8 day program (delivered in 2 modules of 4 days) is designed to lift people from Green Belt Status to Black Belt status. In these modules delegates will be exposed to the complex statistics, tools and methods that are necessary for them to function as a competent Black Belt. It will enable them to lead Black Belt level projects and to supervise and mentor Green Belt Projects. Delegates will be required to attend the program with a suitable business project to be worked on during the program using the tools learned. The delegates will be under the supervision and support of one of our master Black Belts. This program is specifically aimed at the requirements of a Black Belt in an operational or manufacturing environment.

MONTH March April June July October November

DAY 28-31 (a) 25-28 (b) 6-9 (a) 4-7 (b) 10-13 (a) 7-10 (b)

LOCATION Dubai Dubai Abu Dhabi Abu Dhabi Dubai Dubai

8 DAY

USD 4,785

19

BSI Training Schedule January December 2010

LABORATORY QUALITY SYSTEM

ISO/IEC 17025 AWARENESS, IMPLEMENTATION & INTERNAL AUDITOR

This course will provide the delegates with an understanding of the background of the laboratory accreditation process; provide detailed guidance on the requirements of ISO/IEC 17025, the structuring of quality system documentation, implementation steps and laboratory accreditation requirements, and increase delegates understanding of auditing techniques against the ISO/IEC 17025 requirements.

MONTH March April July August November December

DAY 14-18 11-15 11-15 15-19 21-25 19-23

LOCATION Dubai Abu Dhabi Dubai Abu Dhabi Dubai Abu Dhabi

5 DAY

USD 3,185

BSI Training Schedule January December 2010

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GENERAL INFORMATION
Registration:
To register on any of our training courses, simply visit www.bsigroup.ae/en/Training or call Dubai +971 4 3364917 Jemelyn Danao (Filipino / English) Surya Narayanan (Indian Language / English) Hiba Khalaf (Arabic / English) Abu Dhabi +971 2 443 9660 Rana Abdel Karim (Arabic / English) Training Manager- Middle East & Africa Shahm Barhom +971 50 5549349

Cancellation/Transfer Policy:
If you cancel your registration in writing 30 calendar days or more before the course, you will receive a 50% refund of the course fee. No refunds will be provided for cancellations requested less than 30 calendar days of the course start date. You may also contact us up to 21 calendar days prior to the course and make arrangements to transfer to another course. No transfer requests will be allowed less than 21 calendar days of the course start date. Substitutes (swapping one person for another) will be accepted at any time. In the unlikely event that BSI Management Systems must cancel a course or change course location, liability is limited to the course fee. in such circumstances, the customer has the option of a full refund or transfer to an alternative available course.

Information:
To have one of our experts contact you about your training needs within 24 hours, visit www.bsigroup.ae/en/Forms/GeneralEnquiry or call +971 4 3364917

Payment:
Payment for public course offerings is due upon registration. You may pay by check (payable to BSI Management Systems) or bank transfer as per our invoice details. Course registration is not completed until payment has been received. Prices listed in this catalog are subject to change at any time.

BSI Discount Offers:

Want to send more than one person to a Public Training course? receive 10% off each additional registered person.

Travel Arrangements:
Lodging and travel costs are not included in the course fee. The individual attending the course must make their own travel arrangements. A block of rooms will be held if possible at a special rate under BSI Management Systems but only up to one month prior to a course date. After that date, the hotel may charge a higher rate consistent with their prevailing rate schedule. It is therefore important to book hotel rooms immediately as rooms may sell out quickly.

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BSI Training Schedule January December 2010

BSI Group Middle East & Africa Suite 208, 2nd Floor Sultan Business Center PO Box 26444 Dubai, United Arab Emirates T: +971 4 336 4917 F: +971 4 336 0309 Abu Dhabi Branch: Suite 1503, 15th Floor, Al Niyadi Building Airport Road PO Box 129835 Abu Dhabi, U.A.E. T: +971 2 443 96 60 F: +971 2 443 96 64 E: bsi.me@bsigroup.com W: www.bsigroup.ae