2nd District, Gamal Abdel Nasser St.

Faysal, Giza, Egypt

Ahmed Mahdy
ahmedm@ahmedmahdy.com www.ahmedmahdy.com

Cell: +20-010000-945-86 Home: +20-040-254-8060

PROGRAM MANAGER Managing high-ROI programs with leading-edge expertise, passion, and a sense of humor.
Technical pioneer with track record of management of wide-audience programs for target customers in Egyptian Governments Higher Education. Technology pinch-hitter excelling in many aspects of technical programs management, with particular interest in outreaching customers and audience through direct sessions and events. Enthusiastic proponent of technology always seeking opportunities on- and off-the-job to make the latest innovations accessible to the widest possible customers. Experience includes roles with top government and tech giants.

Sampling of Technical Skills MS SQL/MySQL MS Office expert C#/C++ programming CCNA Networking ITIL v3 Standards Microsoft IIS, AD *See Technical Addendum

PROFESSIONAL EXPERIENCE
ICTP (ICT Project Ministry of Higher Education Egypt) Program Manager Mohandseen, Giza, 2009-2010

Over 17,000 university students from all over Egypt got benefits from exclusive sessions in the CyberPeace Initiative Program. Managing and supervising 19 Egyptian universities represented in 38 coordinators of professors and staff members in the CyberPeace Initiative Program for Ministry of Higher Education. In addition to coordination with owners of the initiative: MCIT Ministry of Communications & IT and some social civil corporations. Gathering coordinators' reports and making overall reports about initiative's activities monthly and quarterly. Making more than 30 presentation shows at Leaders Preparation Institute in a variety of Egyptian universities.
Mohandseen, Giza, 2009-2010

ICTP (ICT Project Ministry of Higher Education Egypt) Software Engineer System Administrator

Charged with achieving stretch goal that increased university e-mail service activation by 15% in the first academic year. E-mail administrator for ICTP and ministry of higher education delivering service to more than 1.5M students, staff members and administrative staff. Project included creation, management of ICTP HQ e-mail accounts and supervision of other accounts; in addition to coordinating with some staff member and e-mail service owner to solve e-mail service incidents, and helping in activation of e-mail service for both staff and students. In addition to this, I was the developer, architect, and administrator of ICTP Web portal which was a replacement for basic CMS. E-mail service is hosted on cloud as part of Microsoft Live@Edu collaboration package. Web Portal hosted on EUNs Datacenter with AIX.

Ahmed Mahdy

ahmedm@ahmedmahdy.com

+20-010000-94586

PROFESSIONAL EXPERIENCE
ICTP (ICT Project Ministry of Higher Education Egypt) IT Systems Engineer Mohandseen, Giza, 2009-2010

Technical and leadership accountability for the project responsible in deploying ICT all over Egyptian Universities, providing professional support and consultancy for customers and managing their incidents for their PCs (Desktops and Notebooks with Microsoft Windows) and Smartphones (iOS, Android & Symbian). In addition to initiation of a special project Egyptian Universities IT Framework in cooperation with Microsoft Egypt based on MOF/ITIL standards. Design of Usage Policies (E-mail, Internet, PC and Printer). Implementation of E-mail and Internet Usage Policies. Provided support for board of directors, serving as Principal IT guru.
EL Salam City, Cairo, 2010-2011 Egyptian Armed Forces

AIO Arab International Optronics System Integrator - Soldier

System Integrator role in a multinational company that produces and develops optical-electronics solutions for military purposes. This role was so unique for a soldier in the mandatory military service.

PROFESSIONAL DEVELOPMENT & OTHER ACTIVITIES 6-7/2009 Imagine Cup Worldwide Finals Microsoft Corporation, Cairo, Egypt Administrative Assistant by assisting the Imagine Cup board of judges. An usher who helped Imagine Cup teams arrive their rooms at the hotel and guide them. Organizing team groups for worldwide festival trip. 9/2008 - 8/2009 Microsoft MSDNAA ELMS, Tanta, Egypt Administration of MSDNAA Tanta University account where students can download official Microsoft applications free of charge. Administration of student accounts. Creation of 1200 accounts in less than 3 months of startup. 8/2008 - 8/2009 Microsoft Student Partner DPE Division Microsoft Egypt, Tanta, Egypt Providing Computer Engineering & Computer Sciences students with latest Microsoft technologies and tools. Making presentations about useful Microsoft technologies, providing support for staff and students with Microsoft products issues. Establishment of the MSP Technology Club Tanta University with 10 board members, 60 volunteers and more than 1200 members (24% of faculty of Engineering students) in less than 3 months ranking the fastest growing MSP club across Egypt in 2009. Contributing in advancement of 3 teams from Tanta University/MSP tech club to round 2 for worldwide finals in Microsoft Imagine Cup competition (Competencies: Embedded Development, IT Challenge and Design). Promoting for the Microsoft Imagine Cup worldwide competition at university. 2/2007 - 2/2009 Microsoft TechNet Forums, Microsoft Corporation, WA, USA Moderation of Microsoft TechNet official forums by editing, moving, merging or deletion of posts plus marking replies as answers.

Ahmed Mahdy

ahmedm@ahmedmahdy.com

+20-010000-94586

PROFESSIONAL DEVELOPMENT & OTHER ACTIVITIES 2/2007 - 7/2009 Microsoft MSDN Community Distribution, Microsoft EMEA HQ, Zurich Obtaining official Microsoft tools and tutorials from Microsoft EMEA Headquarters to copy, share and distribute to local community free of charge as part of the initiative of Microsoft for emerging countries. 7/2006 - 7/2007 CEO and Owner of ITOSC IT Online Support Center, Egypt ITOSC was my first self employer company, established at age 19 relying on dot com commerce by providing Web Development and Web Design solutions over the internet and providing users with remote support services using LogMeIn. Company terminated activities soon due to my education. Extra Activities Thinking community by creating and managing user groups. Reading in different disciplines of sciences and arts. Up-to-date with IT and technology related economy news. Offering consultancy to communities seeking computer, technical or general life issues. Running, Swimming, and Formula 1 Grand Prix fan. Playing Angry Birds (while waiting for server to start up or code to compile).

LANGUAGE SKILLS & PERSONAL INFORMATION Languages Arabic: Mother tongue English: Fluent for both spoken and written French: Fair knowledge Personal Information Nationality: Egyptian Citizen Date of Birth: 31 December 1986 Military Service: Completed with Rank: Good Example

EDUCATION & QUALIFICATIONS University Degree Nature of Degree: Bachelors of Computers Engineering & Automatic Control University: Tanta University Overall Grade: Good Graduation Project Title: Customized Mobile Robot System Nature of Project: Embedded System Grade: A+ (200/200) . .NET Programming 2009 Title: Introduction to .NET Framework 3.5 & WPF Provider: Microsoft Egypt Trainer: Global Knowledge ITIL Title: ITIL "Information Technology Infrastructure Library" Foundation V3 Trainer: A2Z Egypt

Ahmed Mahdy

ahmedm@ahmedmahdy.com

+20-010000-94586

TECHNICAL ADDENDUM Information Technology: ITIL Foundation V3: Strategy (basic), Design (intermediate), Transition (intermediate), Operation (intermediate), Continual Service Improvement (basic) Frontend & Backend Support: Microsoft Windows (expert), Linux (basic), iOS (intermediate), Android (expert) Microsoft Windows: Administration (expert), User (expert) LINUX: Internals (basic), Development (basic), Administration (intermediate), User (expert) Oracle Solaris: User (basic) Embedded & Mobile: Windows Embedded CE 6.0 (intermediate), Google Android OS (expert)

Operating Systems:

Computer Networks: CCNA: IPv4 (expert), IPv6 (basic), Wired Networks (expert), Wireless Networks (intermediate), Network Design (basic), Network troubleshooting (expert), Operation (expert) >>> Operations for medium-size routed and switched networks >>> Implementation and verification of connections to remote sites in a WAN >>>Expert Windows networking >>>Beginner Cisco iOS administration Programming languages: OOP & Database: C++ (intermediate), C# (intermediate), MySQL (intermediate), SQL Server (intermediate) Scripting: PowerShell (intermediate), JavaScript (basic) Mobile: Google Android (basic) Hardware: VHDL (basic) Embedded: VPL (intermediate), Compact C++ (basic)

Internet & Web: Web Development: ASP.NET (basic), PHP (intermediate), HTML5 (intermediate), CSS (intermediate) IBM WebSphere Portal: Administration (expert), Development (intermediate) CMS: WordPress (expert), BlogEngine.NET (expert), Joomla (intermediate), and Drupal (basic) Servers: Microsoft IIS (intermediate), Active Directory (basic), Exchange Online (expert) Security: Linux Backtrack (basic), Firewalls programmed security (intermediate), Hardware security & encryption (basic) Software: Microsoft Office: Word (expert), Excel (expert), PowerPoint (expert), Outlook (expert), Visio (intermediate) Graphics Software: Adobe Photoshop CS5 (intermediate), Microsoft Expression (intermediate), and Corel Video Studio X2 (basic)

References available upon request

CV last updated: 12/28/2011