Enabling business transformation for a leading Asia-Pacific telecom major

It has been a decade that process improvement has become a dogma for organizations. Process improvement delivers control for organizational operations and improves organizational agility. It helps accomplish a vivid enhancement in business process. Process improvement in IT ensures quality. With quality considerable cost, latitude and time is ensured. Process improvement is destined to bomb if it does not provide competitive edge for businesses. Mahindra Satyam is leading global information, communication and technology and is $15.4 billion Company providing technology consulting and software development services. With highly efficient professionals Mahindra Satyam provides custom made and cost effective solutions which improve the business process and enhance the business growth thus providing best value to the organization. Mahindra Satyam is prominent player in integrated in Asia Pacific delivering pioneering information, communication and technology services. Its delivery centers spread across the globe with copious clients including Fortune 500 companies. What the Customer can achieve? Mahindra Satyam very well understands how important clients business requirements are and hence strives to increase the productivity by establishing clear-cut objectives and success benchmarks. Our services can help you achieve Infallible testing of services Launch your services on time without conceding on the quality level. A range of expertise covering every phase of implementation and operational support. Benefits to the business within budget and to the agreed quality terms giving businesses peace of mind. Unconditioned local loop enables development of corresponding network devices and services with fast internet access and IP telephony. Our synchronized pricing safeguards the risks and this makes ULL installation as a feasible business model in terms of efficiency and growth.

With our partnership the customer undertook an initiative to install their infrastructure in selected exchanges and utilize the existing Unconditioned Local Loop (ULL) infrastructure to support their own Digital Subscriber Line (DSL) and Local Access Telephony (LAT) product offering. Avoiding any transaction vulnerabilities the contracts have been designed that would have both contributed to more dynamic efficiency. Objective of client is to meet the following: Service launch enablement Make necessary changes to network layer Provide OSS/BSS solutions Update business rules & processes Provide end-to-end testing of the services

MSat was awarded the project for The customer chose Mahindra Satyam because of its proactive approach in planning resulting faster delivery compared to other vendors. Mahindra Satyam has every capability in providing end to end solution in Telecom testing which is assured as foolproof and has the caliber of in business transformation tremendously. Challenges that were faced Multiple Vendors in different time zones (8 different vendors in three time zones) Needed to gain operational knowledge of large number of systems (totalling 20), including Legacy Systems, based on varied platforms. Aggressive delivery schedules The testing environment was extremely complex, making it extremely difficult for offshoring Shortened test execution window due to environment outages, code drops by different vendors and business rules within few systems allowing transactions to happen only in business hours from Monday to Friday. This meant using the available time optimally for executions and the remaining down time for test result verification and test data preparation.