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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
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Before we start, please read the Obi110 user manual to do the most basic of things first. For example, i recommend a) Go to System Management->Device Update->Backup Configuration, click on all 3 checkboxes and do a backup of the Obi110 configuration along the way,especially when some settings worked. In the future, any changes that breaks the Obi110 you can then restore to a working solution.
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
b) How to use a analog phone to access the Obi110 star menu to find out various settings of the Obi110. For example press *** on the phone followed by 1 to find out the IP address of the Obi110. Then enter this IP into web browser (eg firefox) to reach the build in configuration page of the Obi110 to change the settings. The default user AND password of the Obi110 is admin Note that Obi110 has a good user interface, any settings changed has the checkbox unticked, when you tick the box again, the default values will be used again. Hence from this point on, spot any unticked checkbox for the changed settings so I don't have to draw red boxes around them and clutter the image. Step 1 is to setup a static IP addresses for the Obi110 and the computer running the 3cx A static IP address is one that doesn't change (ie static) so that the computer running the 3cx Phone System software and the Obi110 can find each others on the network again if any rebooting occurs. The network setup part is beyond the scope of this guide so please google for knowledge In mysetup: Router IP is 192.168.100.1 Laptop IP is 192.168.100.26 (this is the computer running the 3cx Phone system Version 10) Obi110 IP is 192.168.100.24 Linksys SPA3102 IP is 192.168.100.25 You can set the static IP of the Obi110 as follow.
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Step 2 - Introducing the Setup Wizard of Obi110 From brand new out of the box, making a few settings changes on ONE single page on the Obi110 will enable it to work for some limited functions. (ie the phone will ring). This single page is known as the Setup Wizard page and it consolidate the most commonly used settings which when changed is 'mirrored' (ie copied) to the proper Groups and sub levels of the Obi110 configuration. You then only go into the various Groups and sub levels if you want to fine tune specific settings.
Last edited by Ideasmiths on Fri Jul 29, 2011 1:42 pm, edited 22 times in total.
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
Ideasmiths New User Posts: 30 Joined: Sun Mar 23, 2008 5:24 pm Top
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
Step 5 - Check that the Obi110 is registered to the 3cx Phone System Once you are correct in 'pointing' the computer and the Obi110 to each other, the obi110 will register successfully and turn green in the 3cx status. When I first started using 3cx in May 2011, I spend 2 days running in circle and my LinkSys 3102 cannot register to the 3cx. There were also tons of questions asking "why can't I register XYZ device to 3cx, ABC device to 3cx and so on" in many forums. The problems are normally 5 settings values. 1) IP address of the computer running the 3cx Phone system : 192.168.100.26 in my case 2) IP address of the device : 192.168.100.24 in this example for the Obi110. Also this IP should be static (ie it stays 192.168.100.24) or else the next time you boot up everything, the registration fails again because the Obi110 or your device is assigned another IP address 3) Check that each service of a device has a different Port address. For example, Line 1 of the Obi110 i use 5060, and if I am going to use the Phone line then I need to set this to 5061 (ie different from 5060). Most devices like Obi110 and Linksys 3102 default the ports to 5060 and it is a subtle bug that is hard to spot. 4) Obviously make sure the username and password is correct. In this case my Obi110 is username:10001 and password: 10001
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
Last edited by Ideasmiths on Fri Jul 29, 2011 2:01 pm, edited 14 times in total. Ideasmiths New User Posts: 30 Joined: Sun Mar 23, 2008 5:24 pm Top
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
That's it, the OBi110 is now working. When I dial a number using the 3cx softphone version 6, it rings and a call is made out of the Line 1 of the Obi110. Last edited by Ideasmiths on Fri Jul 29, 2011 2:25 pm, edited 2 times in total.
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
Ideasmiths New User Posts: 30 Joined: Sun Mar 23, 2008 5:24 pm Top
Posts: 461 Joined: Tue Mar 01, 2011 5:36 pm Location: Pittsburgh, PA USA Top
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Obi110 user manaul states that the tonepattern definitation are as follow. For example dial tone 350-18,440-18 means 1st frequency at 350Hz with strength at -18dBm, the 2nd frequency at 440 Hz with strength at -18dBm and the expiration time is infinite, the tone active time is infiinite Busy tone 480-18,620-18;10;(.5+.5) 1st frequent at 480 Hz at -18dBm and 2nd frequency at 620 Hz at -18dBm, the expiration time is 10 seconds. It has only one cadence segment, which has tone active 0.5 second and tone inactive 0.5 second.
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
As you can see, the Obi110 has quite a good user interface for you to enter the settings. The rest of the settings are customizable to your location so I won't be able to help there Last edited by Ideasmiths on Fri Jul 29, 2011 4:30 am, edited 1 time in total. Ideasmiths New User Posts: 30 Joined: Sun Mar 23, 2008 5:24 pm Top
Posts: 3932 Joined: Tue Jan 22, 2008 7:54 pm Location: WEsT Coast of Canada Top
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
The 3102 defaults the line port to 5060 and the PSTN port to 5061. Problems (frustration) arise because 3CX chose to default the FXO port, when using a 3102, to 5062 (don't ask me why). So... if it isn't changed to that in the 3102, it will have problems. leejor 3CX Valued Professional
Posts: 3932 Joined: Tue Jan 22, 2008 7:54 pm Location: WEsT Coast of Canada Top
Still in the progress of updating my post as I just tested this at home. I should be setting it up in the office for live usuage and that I will need to enter the settings for line to 3cx. As of now, I am just using the PSTN services and no SIP. Anyway, here is the outbound rules
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
Ideasmiths New User Posts: 30 Joined: Sun Mar 23, 2008 5:24 pm Top
Posts: 3932 Joined: Tue Jan 22, 2008 7:54 pm Location: WEsT Coast of Canada Top
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3CX PBX View topic - Solution to using Obi110 with 3cx Phone System v10
By the way, I have went through the forum rules and still unsure, is there a file size limitations to the images posted to the forum? I would rather use bigger and clearly images so the guide is easier for other users Ideasmiths New User Posts: 30 Joined: Sun Mar 23, 2008 5:24 pm Top Display posts from previous: Post a reply 10 posts Page 1 of 1 Return to 3CX Phone System - General (Community-led, no tech support)
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