Qaiser Islam

L-248 Sector 5C-3 North Karachi, Pakistan Home: 021-36904634 Cell: 0300-8233236 qaiserislam@gmail.com

Career Highlights
11+ years of professional experience in consultancy, planning, management and software quality assurance. Worked with Atos Origin Turkey on providing consultancy service to their client on Test Automation and Performance Testing Using IBM Rational Tools Provided Consultancy services to Saudi Business Machine (SBM) regarding the implementation and training of IBM Rational Tools to their client in Saudi Region. Worked with IBM Pakistan and delivered technical POCs related to Rational Products, including Rational Requirement Composer, Rational Performance Tester Excellent working knowledge of IBM Rational Software including IBM Rational Team Concert , IBM Rational Requirement Composer, Rational Quality Manager, Rational Requisite Pro, Rational ClearCase, Rational Performance Tester 8, Rational Manual Tester 8, Rational Synergy 7.1 Working knowledge of Enterprise Application Integration software including Microsoft BizTalk Server and TSI Mercator (IBM WTX) Managed SAP implementation project in telecom sector and good knowledge about SAP BASIS module Actively participated in developing software development and testing processes for software development organization Good Working knowledge of software improvement frameworks like ISO and CMMI Involved in software audit and hiring resources for Quality Assurance department

Certification
IBM Certified Solution Designer - Rational Performance Tester v7

Expertise
Rational Team Concert Rational Quality Manager Rational Requirement Composer Rational Requisite Pro Rational Performance Tester Rational Manual Tester Rational Functional Tester Rational ClearCase Rational Synergy TSI Mercator (Websphere Transformation Extender) PVCS Tracker

Professional Experience
IBM Rational Consultant June-2008 Present

Royal Cyber Inc.

Implemented Complete Collaborative Application Lifecycle Mgmt (RTC, RQM and RRC) for Aramark USA and provided training to employees through Online Sessions Upgraded Rational Team Concert 2.0.0.2 environment to Rational Team Concert 3.0.1 for Public Pension Agency Riyadh. Developed and Implemented Performance Testing Process using IBM Rational Tools for YapiKredi Bank Turkey. Provided Training to YapiKredi Bank Employees about the use of Rational Performance Tester, Rational Service Tester and the use of Rational Team Concert. Implemented Rational Quality Manager, Rational Function Tester, Rational Performance Tester and Rational Method Composer at Riyadh Military Hospital Implemented IBM Rational toolset at Riyadh Military Hospital, Riyadh, KSA including IBM Rational Team Concert, Rational RequisitePro, Rational Software Architect and Rational Software Modeler. Also provided training to RMH developers and Business Analysts about the tools Migrated software projects to Rational Team Concert and setup Configuration Management Process.

Education
Karachi University, 1999 MSc. (Statistics) Karachi University, 1998 BSc (H) Statistics

Area of Interest
Software Project Management Software Quality Assurance Software Configuration Management Enterprise Application Integration

Setup Team Concert build toolkit and developed build management process Integrated Rational RequisitePro with Rational Team Concert to automate Riyadh Military Hospitals RFP Process. Worked as Rational Lead Consultant at Public Pension Agency, Riyadh to implement Rational Team Concert Established Software Configuration Management Framework using Rational Team Concert at PPA, Riyadh to enable them working with parallel team Setup Rational Team Concert 2.0 environment on Websphere Application Server 6.1 Migrated our internal HATS project to Rational Team Concert Trained resources about the effective use of Team Concert Integrated the Team Concert Client with existing IDEs including RAD 7.5 and Visual Studio 2005 Developed the integrated development life cycle by integrating Rational Requisite Pro, Rational Quality Manager and Rational Requirement Composer with Rational Team Concert Performed performance testing for our clients and identified the problematic areas using Rational Performance Tester v8 Setup performance testing infrastructure to generate 100s of virtual users with minimum possible time Developed automation scripts in Rational Functional Tester v8 Setup Rational ClearCase environment for Allied Bank of Pakistan and provided hands on training Developed training course for IBM rational products and demonstrated product features to our client Setup Rational Synergy environment and delivered POC to our client

QA Lead

March-2008 June-2008

Data Check (Pvt) Ltd.

Involved in the testing of in-house projects Developed the testing artifacts Participated in requirement gathering meetings with management and provided the feedback on ongoing projects

IT Manager

Dec-2006 Jan-2008

Callmate Telips Telecom Ltd

Facilitated SAP consultants (Abacus Consulting) to ensure the smooth implementation of software in the organization by developing coordination channel between consultants and organizational users. Established IT infrastructure to ensure the seamless and secure access to SAP application. Developed testing framework and created functional test case and test scenarios for end user testing. Provided technical and functional help to consultants in order to feed the operational and transactional data into SAP for all modules.

Trained IT staff in SAP BASIS operations including SAP user management, Backup procedures, Performance tuning, Roles and authorizations assignments. Managed and oversaw day to day IT operations to ensure the high availability of IT resources to end users. Developed SOPs and policy documents for different IT operations including Backup Recovery, Internet Usage, IT asset management, IT security etc

QA Lead

Nov-2000 Dec-2006

ITIM Associate (Pvt) Ltd

Authored/amended numerous ISO 9000 procedures and policies in support of organizations operations, participating in regular audits to ensure regulatory compliance. Participated in ISO trainings conducted by consultants Actively participated in release reviews and was the approval authority before the shipment of release to client. Participated and supervised teams regarding development of SQA processes for organization. Provided training to employees about ISO audit and SQA processes. Supervised groups of students on CMMI assessment. Developed statistical tests for performance analysis for ePOS application. Setup application integration department and managed all the activities starting from requirement gathering to end user testing. Developed and implemented testing model for Integration solutions. Did some research work about using MS Visual Team Studio for CMMI implementation. Introduced new test case management tool (Test Management) and trained other team members on that tool Participated in designing and implementation of new testing model proposed by our chairman of parent company in UK. Developed and implemented the scenario based testing model.