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Key Skills
Leadership
• During the academic year of 2007-08 of postgraduate studies, I was elected and
performed as team leader in four simultaneous projects (refining the e-business plan,
enhancing software consultancy, developing the e-commerce presentation and
providing support to the market analysis report). Acting as team leader allowed me to
focus on building and strengthening the project strategies for which the team earned
merit.
• Performed as team leader during undergraduate senior business plan in emerging
green technologies for e-business consultancy, inclusive of its final stage of opening
and closing speeches during the business plan presentation to venture capitalists from
Silicon Valley, sponsored by Microsoft.
• Leading Coach for Starbucks Coffee where I trained new and senior employees on store
policies and procedures for two years, earning awards for excellence.
Teamwork
• Postgraduate studies were comprised of team projects working with a diverse group of
six students of different nationalities (U.S., China, Dubai, Nigeria, Italy); where I was
responsible for the implementation of the business plan’s requirements in accounting,
finance, computer science, e-commerce, information technology, marketing and
entrepreneurship.
• Throughout these intense and demanding postgraduate team projects, I also managed
to perform extra administrative duties to increase team excellence, efficiency, and
ultimately brought a cohesive team to deliver a timely project for which, we as a team,
received a high score in merit.
• As pre-shift supervisor at Starbucks Coffee, I tailored and evolved a teamwork
environment by targeting individual employee motivations, in which store sales
increased and received awards of store excellence.
Communication
Creativity
Technical Skills
• Trained in Networking and Server topologies (TCP/IP, RIPv2, DNS, V/M/W/LAN, DHCP).
• Built enterprise-wide networking environments (Cisco IOS, Access lists, subnets).
• Setup Microsoft Server and Client environments running Active Directory, Group
Policies.
• Certified as Linux Certified Professional for Linux Networking and User Policies.
• Proficient in Microsoft Office Suite (Office, PowerPoint, Access, Excel, Visio).
• Working knowledge of HTML, CSS, Java, SQL, Visual Basic, .NET and SharePoint.
• Knowledge of SEO, Google Analytics, e-marketing and e-advertising.
• Idea development in flow charting, and GUI mockups (Photoshop, Balsamiq)
• Proficient in Linux, Microsoft, Mac N/OS
• Understanding of Lotus Notes.
Education
Work Experience
1997 – 2000 Lead Barista with Tullys Coffee, Novato, United States
References