Do more with IT.

WWW.ETECHIES.IN

Managed Computer AMC & Technology Services for businesses

www.etechies.in

Fast, Secure & Affordable IT HelpDesk & Technology Support Mail us: bd@etechies.in or call 1800-102-3311

Indias 1st Professional Computer AMC,

IT HelpDesk & Technology support for Small & Medium Enterprise

www.etechies.in
Do more, Get more
Managing a business is not just about revenues, as one realizes soon enough. It is about managing resources and optimizing them to work for the organization. It is about infrastructure, processes and people. A bulk of your time is consumed by issues not related to your product or output. How you wish some of these things were taken care of when you walked into office, or for that matter when you walked out.
Most of the time businesses look for tech support, when in problem, to fix some of their basic network problems. These are local IT technicians PC GUY struggling to support your business and are constantly in crisis mode of handling multiple client engagements with limited bandwidth to expand support in scale.

www.etechies.in - Mail us: bd@etechies.in or call 1800-102-3311

eTechies.in brings to you technology & tools benefiting the larger enterprises, at affordable value. We are experts in assessing needs, diagnosing alerts, avenging security threats, resolving errors and providing 100% tech support for your existing / new technology infrastructures.

More IT, more benefit

Investing in IT need not always make a dent in your savings. Investing wisely and timely requires the right expertise in understanding the marketing dynamics and sourcing. Benefit from our expertise and get consulted on how to optimize returns on your IT: IT Planning Our experts assess your IT needs based on your business plans and provide you cutting edge inputs. To create an infrastructure geared to meet the progressive demands of your business. Sourcing sourcing of best priced IT hardware and software and working out innovative payment options help you get immediate returns in terms of savings Experts - Trust your business to Indias top professional IT helpdesk and technology support services Company. Share We learn & share the knowledge with you and your team. We want you to become more self dependent and in control of the latest in business information technology. Let your business free from daily IT hassles.call the experts. www.etechies.in

More business, More returns

At present, your service & support typically ranges from hiring a local technician to a part-time/full time in-house resource. All AMC support is post-breakdown. We are equipped with Pro-active scheduled monitoring and diagnostics, detect the problems even before they affect your business. To keep up pace with your companys growth, eTechies.in provides ways to handle support for a large number of your employees/customers very efficiently and quickly with 100% end user satisfaction. Not only support, we provide CIO & CTO services to help you organize your technology and always keep you looped into the best that is available in the market, so that you stay ahead of competition. Thus, evolve into a smarter SME. We follow a fixed routine of monitoring your systems both offline and online and not wait for breakdown to react. Even in case of break down, we deliver the pizza on time! We commit to an early correction and stick to it. IT is also about optimized infrastructure, allocations and usage. We create the right infrastructure, the right environment, the right training to get the most for your business.

www.etechies.in - Mail us: bd@etechies.in or call 1800-102-3311

More security, more peace of mind

Are you aware how open to IT threats are you and your business? Despite news flash headlines about Trojan horses, hackers, worms, spam, viruses and despite the peril of identity theft and stealing of personal information and data, many business PC computer users are still at risk of attacks to their computer for lack of protection. More importantly you are always worrying about your data, be it new customer leads, customer invoices and other business critical information which might be of great importance for your competition. Data backup & security are today being referred to as the most valuable asset any business holds. ETechies acts as a secure cordon around the defined boundaries of your business and allow only defined priority level access and information to those concerned ETechies sanitizes your business environment by implementing security solutions such as, antivirus software, antispyware programs, the best Internet security and firewall programs, privacy internet content filtering, junk e-mail and spam blocking, instant message chat protection, backup programs, registry repair, utility programs and much more. While the evil exists our researchers constantly try and stay ahead of their next move, preempting new attacks and preparing your system to fight

How does it work

Once we hear from you, an Account Manager is immediately appointed to you. Account manager completes a feasibility study and deploys a team of engineers, working proactively to check your Network & IT infrastructure to make sure we catch problems before they turn into major issues. We provide customizable IT helpdesk/ticketing & automated IT Management Systems to monitor your internet connection, IT assets, mobile devices, Desktop downtime and more 365 days. Instant Benefits for your business: Scheduled Online Remote Monitoring - A team of certified engineers have scheduled activities on regular basis to check anti-virus, backup and software patches, fault alerts and more. Our aim is to keep your systems up enabling you to concentrate in your core business. Emergency Proactive Support - Our engineers will perform emergency Virus upgrades, security changes and software patches when critical bugs or security problems are identified. We stand guard for the upkeep of your IT infrastructure from the constant threats which could bring your daily activities down. Priority Onsite Support - Engineers available for adhoc onsite work including system upgrades, problem resolution and more. 100% Customer satisfaction - At eTechies.in, our account managers keep track of meeting client SLAs. We understand when customer relationships are at stake, you want smart solutions with faster resolution turnaround.. SUPPORT FEATURES
Complete solution for helpdesk Free help desk ticketing software Flexible and Scalable Dedicated technicians for support Call dispatch capabilities for on-site repairs ITIL best practices 24/7*365 days support Tiered support Certified Engineers Prompt service Dedicated Account Mangers Stringent escalation procedures Automated alert mechanism Reduced downtime with Backup Contingency Planning 100% Client SLAs adherence

www.etechies.in - Mail us: bd@etechies.in or call 1800-102-3311

If we find a problem, we call you, rather than wait for your call

Products Supported:
Laptops Desktops Software Applications

Printers & peripherals

Palmtop, iPhone, BlackBerry, Android and select Mobile devices

Networking and SMB devices

Networking and SMB devices

Save cost, increase employee efficiency.

Ill-managed IT support typically results in huge downtime owing to systems or the network being down. Employee productive time is directly proportionate to your business growth. Effective and prompt rectification of daily IT problems is the key.

Reduce Downtime Our guarantee is to provide you 100% upkeep of your IT.

Increase Efficiency
Increase employee efficiency & Quality of work

Certified Technician
Experienced Team with Industry standard certifications

Prompt Service
We value your time! Fast, Time-bound service. Watch out for our mobile avatar

www.etechies.in - Mail us: bd@etechies.in or call 1800-102-3311

100% RESOLUTION
WE RESOLVE ANYTHING & EVERYTHING THAT CONNECTS TO A PC

Code of Conduct
Experts trained on etiquettes, hygiene, respect for privacy in Home, in Store Service/Repair

Privacy Protection
Protect customers privacy, data, information. Total PEACE of MIND

Credible & Reliable

Integrated Support Service Management System

IT HelpDesk Self assist web platform.

Includes customization, implementation & training

News | Press Releases

support provider. The Times of India Posted by Rohit Chaudhary on Dec 30, 2010

eTechies, founded by 3 execs. Small and medium businesses do not have trained manpower and thus have to depend on local operators. This is where eTechies.in steps in The Economic Times Posted by Harsimran Julka NEW DELHI on Dec 30, 2010

eTechies, Managed IT Helpdesk for SMB and Consumer Secures Angel Investment pluggd.in Posted by Manish on Nov 11, 2010

Awareness of opensource software is limited in India, especially amongst small businesses," says Rohit Chaudhary, CEO and founder of the newly-launched eTechies.in, a PC

Ex-Microsoft MD Invests In eTechies.in; To Expand To 20 Cities November 11 2010, 13:00:32 IST | PREETHI J

Featured in over 20 news articles online and offline. Click to read more.

Client & Testimonials:

"This is the only tech support service Ive ever used that is 100% effective. They have always resolved my computer problems" Jatin kalra, Gurgaon "Excellent service. You guys are quick and efficient. My business computers are working flawlessly" Tanuj Jain, Dwarka "I was very satisfied and appreciate all the support from your company" Sumit Khorana, Ashok Vihar, Delhi "ETechies fixed my laptop and network problems in an hour and I didnt not even have to step out of my place. This is excellent service. Thanks" Vinod Puri, Janakpuri, New Delhi And more..

Over 20,000 Computer under our services. Click here to view client list.

www.etechies.in - Mail us: bd@etechies.in or call 1800-102-3311

Sign up TODAY, Mail us [a]: bd@etechies.in Call 1800-102-3311 Visit www.etechies.in