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    Creating Disney Magic

    Creating Disney Magic

    Creating Disney Magic

    ratings:
    Length:
    499 episodes
    Language:
    English
    Format:
    Podcast

    Description

    Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
    Language:
    English
    Format:
    Podcast

    Episodes1 - 10 of 499 episodes

    Title

    Treat People as Individuals

    "The most important customer interaction is the one with the person you are in front of...

    12 minutes
    		Apr 30, 2024

    Creating Magic with Pre-Shift Meetings

    "They are perfect place to remind everyone every day about your expectations and pump ...

    15 minutes
    		Apr 23, 2024

    Ask For Your Next Opportunity

    “People don't know what you’re thinking. You have to have the courage to go tell them."...

    15 minutes
    		Apr 16, 2024

    Leaders Don't Need to Know Everything

    "Include others that have been there and are doing the work. They know what works. If ...

    16 minutes
    		Apr 09, 2024

    How to Tell Someone They Didn't Get the Job

    “We sometimes, worry about telling people hard things or things that'll disappoint them...

    12 minutes
    		Apr 02, 2024

    Leaders Need to Take a Stand

    “Your children have to know what you believe in, what you stand for, what the family is...

    14 minutes
    		Mar 26, 2024

    Keep Safety a Priority

     “You can brag that you have a 99.5 safety rating on your rides, but what if you're th...

    14 minutes
    		Mar 19, 2024

    Do You Need a College Degree to Succeed?

    "It's about what can you do, not what you know. A lot of people know a lot, but they c...

    14 minutes
    		Mar 12, 2024

    Becoming Saleswise

    "This will take someone from feeling like they know nothing all the way through becomi...

    23 minutes
    		Mar 05, 2024

    Making a Leave of Absence Work

    "If you've hired the right people and they're committed and loyal and they are trained ...

    11 minutes
    		Feb 27, 2024