57 min listen
How HP Balances Social Marketing With Social Customer Service
How HP Balances Social Marketing With Social Customer Service
ratings:
Length:
47 minutes
Released:
Sep 15, 2015
Format:
Podcast episode
Description
Kriti Kapoor, Global Director of Social Customer Care at HP Inc., joins the Social Pros Podcast to discuss the myriad ways customer service has had to adapt to social media, which platforms are best for solving which types of problems, and why it’s so important to embrace global social customer service.
Released:
Sep 15, 2015
Format:
Podcast episode
Titles in the series (100)
Put Yourself on the Social Map: From Vagueness to Greatness: Erich Marx, Director of Consumer-Facing Interactive and Digital Media atNissan, joins theSocial Pros Podcastthis week to discuss the process of managing a huge, multinational brand’s ... by Social Pros Podcast