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What is Retailing
The term Retailing refers to any activity that involves a sale to an individual customer. Retailing is the interface between the producer and the individual consumer buying for personal consumption.
Source: http://www.indiaretailing.com/india-retail-report.asp
About Big Bazaar Out let Parent group Owner Founded Head quarter Industry website Tag line
Hyper mart Chain of development store in India 104 out lets Located in India Future group Kishore Biyani (CEO) 2001 Jogeswari , Mumbai Retail www.bigbazar.com Is se sasta aur achha kahin nahi.
Analysis
5 Forces
Rivalry among the competitor
Analysis
Reliance Retail, Aditya Birla Group , Vishal Retails, Bharti and Walmart, etc
Threat of entrants
FDI policy not favorable for international players. Domestic conglomerates looking to start retail chains. International players looking to foray India. The bargaining power of suppliers varies depending upon the target segment. The unorganised sector has a dominant position. There are few players who have a slight edge over others on account of being established players and enjoying brand distinction. Consumers are price sensitive.. Availability of more choice. Unorganized retail
Threat of substitutes
Customer Segmentation
Big Bazaar targets higher and upper middle class customers. The large and growing young working population is a preferred customer segment. Big Bazaar specifically targets working women and home makers who are the primary decision makers.
S A L E S
Low
Marketing Mix
Process Physical Evidence Product
7 P People Price
Place
Promotion
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1.Product Mix
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2.Pricing
Value pricing Promotional pricing
Low interest financing Psychological discounting Special event pricing
Differentiated Pricing
Time pricing
Bundling
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Psychological pricing
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Time pricing
Value Pricing
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Bundling
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3.Place
INDIA Number of out let104; Located at main city-tier I & tier city-II; Area-10,000sq ft120000 sqft; High street area of city; & BIG BAZAR Approachable destination.
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4.Promotion
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PROMOTION
07/17/12
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5.People
Well trained staff; Appearance; Empowered individual; Encouraged to think out of box; & Example- Ved Prakash Araya (Chief Operating) officer, Sanjib Agrawal(Head Marketing)
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6.Physical Evidence
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7.Process
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Positioning
High service
Low price
High price
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Big Bazaar
Big Bazaar Supercentres (<75000 sq ft)
Back-end Operation
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Marketing strategy
Activities
Big wish Baby registry and marriage registry Women forum
Target
All the population Married couple, waiting for marriage Women
Marketing Mix
Process Promotion Public relation
Interior decorator and dress designer will Those customer who are very specific about People be appoint in all the store their decision. Networking through internet Religion Corner Adhar Rural Centric Market Tie up with IPL Improving Quality of product All loyal customer, other net user . All the aesthetic people E-marketing Product Mix
720 million consumer across 627000 villages. Place Sports lover Prevailing as well as Prospect customer Promotion Product
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Thank You
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