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Influence
Influence is the process of affecting the thoughts, behavior & feelings of others.
A manager may have authority but no power. She may have the right, by virtue of her position as boss, to tell some to do. But she may not have the skill or ability to influence other people.
Domination
Forms of power
Legitimate power
Reward power
Coercive power
Expert power
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Referent power
Coercive power
Power that is based on an agents ability to cause an unpleasant experience for a target
Reward power
Legitimate power
Power that is based on position and mutual agreement; agent & target agree that the agent has the right to influence the target.
Referent power
An elusive power that is based on interpersonal attraction.
Expert power
The power that exists when an agent has specialized knowledge or skills that the target needs
Consequences of power
Sources of power Expert power
Commitment
Consequences of power
FORM OF POWER
GUIDE LINES FOR USE Verify compliance, make feasible, reasonable requests, Make only ethical requests, Offer only credible rewards.
Reward power
Coercive power
Inform subordinates of rules & penalties Warn before punishing Administer punishment consistently & uniformly Understand the situation before acting Punish in private Be clear, cordial, confident & polite Enforce compliance Follow proper channels
Legitimate power
Form of power
Referent power
Treat subordinates fairly Be sensitive to subordinates needs & feelings Engage in role modeling Defend subordinates interest Maintain credibility Keep informed Recognize employee concerns Avoid threatening subordinates self esteem
Expert power
Power helps in controlling the people and help to achieve an organizations current goals. Power is used to decision-making process. Power influences complexity, formality and centralization of activities in the organizations. power can determine the allocation of rewards, selection of technology etc. Power helps to efficient functioning of the organisation
Faces of power
Positive power
It is the social power Power used to create motivation or to accomplish group goals
Negative Power
It Is the personal power - power used for personal gain Power hungry when Managers who use personal power
Power networks
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Equal versus equal High versus low High versus middle versus low
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Symbols of power
Ability to speak for someone in trouble Ability to get placements for favored employees Exceeding budget limitations Getting items on the agenda at meetings Access to early information
Symbols of powerlessness
Close supervision Inflexible rules Tendency to do jobs themselves rather than training their employees to do it.
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Organizational politics
The activity that influence, or attempts to influence, the distribution of advantages and disadvantages within the organization. The use of power and influence in organizations.
Organizational Factors
Authoritarian
Level in Organization Role ambiguity and Counter norms Unclear evaluation systems Democratic decision making
High-risk propensity
High need for power, status, security, or autonomy
Unequal power in the workplace Any type of unwanted looks, command or jokes against opposite gender
Try to convince someone with reason, logic, or facts. Try to build enthusiasm by appealing to others emotions, ideals, or values. Participate others in planning, making decisions, and changes.
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Conti
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Getting someone in a good mood prior to making a request; being friendly, helpful, and using praise or flattery. Legitimating tactics. Basing a request on ones authority or right, organizational rules or polices, or express or implied support from superiors. Pressure. Demanding compliance or using intimidation or threats.
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Conclusion
Thank you