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UNIVERSITI TEKNOLOGI MARA

FACULTY OF BUSINESS MANAGEMENT

Capacity & Aggregate Planning

Arliza Abdullah OPM530/533

Outline The planning process The nature of aggregate planning Aggregate planning strategies Methods for aggregate planning Aggregate planning in services

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Outline
CAPACITY
Defining Capacity Capacity and Strategy Capacity Considerations Managing Demand

CAPACITY PLANNING BREAKEVEN ANALYSIS


Single-Product Case Multi-product Case

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Facility Planning

Facility planning answers:


How much long-range capacity is needed When more capacity is needed Where facilities should be located (location) How facilities should be arranged (layout)

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Capacity Planning Process


Forecast Demand Compute Rated Develop Alternative Plans Evaluate Capacity Plans Select Best Capacity Plan Quantitative Factors (e.g., Cost) Qualitative Factors (e.g., Skills) Implement Best Plan

Capacity

Compute

Needed
Capacity
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Types of Planning Over a Time Horizon

Long Range Planning Intermediate Range Planning Short Range Planning


*Limited options exist
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Add Facilities Add long lead time equipment Sub-Contract Add Equipment Add Shifts

Add Personnel Build or Use Inventory

* Modify Capacity

Schedule Jobs Schedule Personnel Allocate Machinery

Use Capacity
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Definition and Measures of Capacity

Capacity:

The throughput, or number of units a facility can hold, receive, store, or produce in a period of time.

Effective capacity:

Capacity a firm can expect to receive given its product mix, methods of scheduling, maintenance, and standards of quality.
Actual output as a percent of design capacity.

Utilization:

Efficiency:
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Actual output as a percent of effective capacity.


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Actual or Expected Output


Actual (or Expected) Output = (Effective Capacity)(Efficiency)

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Utilization
Measure of planned or actual capacity usage of a facility, work center, or machine

Utilization

Actual Output = Design Capacity Planned hours to be used = Total hours available
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Efficiency
Measure of how well a facility or machine is performing when used

Efficiency

Actual output = Effective Capacity Actual output in units = Standard output in units Average actual time = Standard time
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Implications of Capacity Changes


Changes in: Sales Cash flow Quality Supply chain Human resources Maintenance

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Special Requirements for Making Good Capacity Decisions


Forecast demand accurately Understanding the technology and capacity increments Finding the optimal operating level (volume) Build for change

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Strategies for Matching Capacity to Demand


1. 2. Making staffing changes (increasing or decreasing the number of employees) Adjusting equipment and processes which might include purchasing additional machinery or selling or leasing out existing equipment Improving methods to increase throughput; and/or Redesigning the product to facilitate more throughput

3. 4.

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Approaches to Capacity Expansion 1


Expected Demand New Capacity Demand

Time in Years

Capacity leads demand with an incremental expansion


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Approaches to Capacity Expansion 2


Expected Demand New Capacity Demand

Time in Years Capacity leads demand with a one-step expansion


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Approaches to Capacity Expansion 3


Expected Demand New Capacity Demand

Time in Years

Capacity lags demand with an incremental expansion


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Approaches to Capacity Expansion 4


New Capacity Expected Demand

Demand

Time in Years Attempts to have an average capacity, with an incremental expansion


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Breakeven Analysis

Technique for evaluating process & equipment alternatives Objective: Find the point ($ or units) at which total cost equals total revenue Assumptions
Revenue & costs are related linearly to volume All information is known with certainty No time value of money

Fixed costs: costs that continue even if no units are produced: depreciation, taxes, debt, mortgage payments Variable costs: costs that vary with the volume of units produced: labor, materials, portion of utilities

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Process Selection with Break-Even Analysis

Cost

Fixed costs

constant regardless of the number of units produced

Variable costs

Revenue

vary with the volume of units produced

Total revenue

price at which an item is sold

Profit

is price times volume sold


difference between total revenue and total cost

Arliza Abdullah OPM530/533

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Breakeven Chart

Total revenue line Breakeven point Total cost = Total revenue Cost in Dollars Profit Total cost line Variable cost Loss

Fixed cost

Volume (units/period)
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Process Selection with Break-Even Analysis (cont.)

Total cost = fixed cost + total variable cost TC = cf + vcv Total revenue = volume x price TR = vp Profit = total revenue - total cost Z = TR TC = vp - (cf + vcv)
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Process Selection with Break-Even Analysis (cont.)

TR = TC vp = cf + vcv vp - vcv = cf v(p - cv) = cf


cf v= p-c v
Solving for Break-Even Volume
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Break-Even Analysis: Example

Fixed cost = cf = $2,000 Variable cost = cv = $5 per raft Price = p = $10 per raft Break-even point is cf 2000 v= p-c = = 400 rafts v 10 - 5
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Break-Even Analysis: Graph

$3,000

Total cost line

$2,000

$1,000

Total revenue line


400 Break-even point
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Units
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Process Selection

Process A Process B $2,000 + $5v = $10,000 + $2v $3v = $8,000 v = 2,667 rafts

Below 2,667, choose A Above 2,667, choose B


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$20,000

Process Selection: $15,000 Graph


$10,000

Total cost of process A Total cost of process B

$5,000

Choose process A | 1000 | 2000

Choose process B | 3000 | 4000 Units


Example 4.2
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Point of indifference = 2,667 Units

Managing Existing Capacity

Demand Management (manufacturing)


Vary prices

Capacity Management (service)


Vary staffing Change equipment & processes Change methods Redesign the product for faster processing

Vary promotion
Change lead times (e.g., backorders) Offer complementary products

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Aggregate Planning Requires


Logical overall unit for measuring sales and outputs Forecast of demand for intermediate planning period in these aggregate units Method for determining costs Model that combines forecasts and costs so that planning decisions can be made

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Planning
Setting goals & objectives

Example: Meet demand within the limits of available resources at the least cost
Example: Hire more workers Example: Begin hiring in Jan.; finish, Mar.

Determining steps to achieve goals

Setting start & completion dates

Assigning responsibility

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Planning Tasks and Responsibilities

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Planning Horizons
Short-range plans Job assignments Ordering Job scheduling Dispatching
Responsible: Operations managers

Responsible: Operations managers, supervisors, foremen

Intermediate-range plans Sales planning Production planning and budgeting Setting employment, inventory, subcontracting levels Analyzing operating plans

Responsible: Top executives

Long-range plans R&D New product plans Capital expenses Facility location, expansion

Today

3 Months

1 year

5 years

Planning Horizon
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Relationships of the Aggregate Plan


Marketplace and Demand Product Decisions Research and Technology

Demand Forecasts, orders

Process Planning & Capacity Decisions Aggregate Plan for Production

Work Force

Raw Materials Available Inventory On Hand External Capacity Subcontractors

Master Production Schedule, and MRP systems

Detailed Work Schedules


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Aggregate Planning
Provides the quantity and timing of production for intermediate future

Usually 3 to 18 months into future Often expressed in common units

Combines (aggregates) production

Example: Hours, dollars, equivalents (e.g., FTE students)

Involves capacity and demand variables

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Aggregate Planning Goals


Meet demand Use capacity efficiently Meet inventory policy Minimize cost

Labor Inventory Plant & equipment Subcontract

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Aggregate Planning Strategies Pure Strategies


Capacity Options change capacity:

changing inventory levels varying work force size by hiring or layoffs varying production capacity through overtime or idle time subcontracting using part-time workers influencing demand backordering during high demand periods Counter seasonal product mixing

Demand Options change demand:


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Aggregate Scheduling Options - Advantages and Disadvantages

Option

Advantage

Disadvantage

Some Comments
Applies mainly to production, not service, operations

Changing inventory levels

Changes in human resources are gradual, not abrupt production changes Avoids use of other alternatives

Inventory holding costs; Shortages may result in lost sales

Varying workforce size by hiring or layoffs


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Hiring, layoff, and training costs

Used where size of labor pool is large

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Advantages/Disadvantages - Continued

Option
Varying

Advantage
Matches seasonal

Disadvantage
Overtime

Some Comments
Allows

production rates
through overtime or idle time Subcontracting

fluctuations
without hiring/training costs Permits flexibility and smoothing of the firm's output

premiums, tired
workers, may not meet demand Loss of quality control; reduced profits; loss of future business

flexibility within
the aggregate plan Applies mainly in production settings

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Advantages/Disadvantages - Continued

Option
Using part-time workers

Advantage
Less costly and more flexible than full-time workers

Disadvantage
High turnover/training costs; quality suffers; scheduling difficult Uncertainty in demand. Hard to match demand to supply exactly.

Some Comments
Good for unskilled jobs in areas with large temporary labor pools

Influencing demand

Tries to use excess capacity. Discounts draw new customers.

Creates marketing ideas. Overbooking used in some businesses.

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Advantage/Disadvantage - Continued
Option Advantage Disadvantage Some Comments
Many companies backorder.

Back ordering during highdemand periods

May avoid Customer must overtime. Keeps be willing to capacity constant wait, but goodwill is lost.
Fully utilizes May require resources; allows skills or stable workforce. equipment outside a firm's areas of expertise.

Counterseasonal products and service mixing

Risky finding products or services with opposite demand patterns.

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The Extremes

Level Strategy Production rate is constant

Chase Strategy Production equals demand

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Aggregate Planning Strategies


Mixed strategy
Combines 2 or more aggregate scheduling options

Level scheduling strategy


Produce same amount every day Keep work force level constant Vary non-work force capacity or demand options Often results in lowest production costs

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Controlling the Cost of Labor in Service Firms


Seek:

Close control of labor hours to ensure quick response to customer demand On-call labor resource that can be added or deleted to meet unexpected demand Flexibility of individual worker skills to permit reallocation of available labor Flexibility of individual worker in rate of output or hours of work to meet demand

Arliza Abdullah OPM530/533

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