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What Is An Organization?
elements of definition
each organization has a distinct purpose each organization is composed of people
Characteristics of Organizations
What Is An Organization?
An Organization Defined
A deliberate arrangement of people to accomplish some specific purpose (that individuals independently could not accomplish alone).
Classifying Managers
First-line Managers
Individuals who manage the work of non-managerial employees.
Middle Managers
Individuals who manage the work of first-line managers.
Top Managers
Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.
Managerial Levels
Middle managers
First-line managers
Areas of Management
WHAT IS MANAGEMENT?
Is it enough ?
The conventional definition of management is getting work done through people, but real management is developing people through work (Stephen Covey) The best way to manage people to superior performance is to convince them by everything you do and by your every day attitude that you are wholeheartedly supporting them (Harold S. Green) Coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively.
WHAT IS MANAGEMENT?
Mangers are people who do things right Managing is about handling things, about maintaining order, about organization and control Management is about coping with complexity Managers are builders
What Is Management?
Managerial Concerns
Efficiency
Doing things right Getting the most output for the least inputs Doing the right things Attaining organizational goals
Effectiveness
EFFICIENTLY
Using resources wisely and in a cost-effective way
And
EFFECTIVELY
Making the right decisions and successfully implementing them
Defining goals, establishing strategies to achieve goals, developing plans to integrate and coordinate activities.
Arranging and structuring work to accomplish organizational goals. Working with and through people to accomplish goals.
Organizing
Leading
Controlling
Management Functions
Managerial Functions
Henri Fayol was the first to describe the four managerial functions when he was the CEO of a large mining company. Fayol noted managers at all levels, operating in a for profit or not for profit organization, must perform each of the functions of: Planning, organizing, leading, controlling.
Planning
Planning is the process used by managers to identify and select appropriate goals and courses of action for an organization. 3 steps to good planning : 1. Which goals should be pursued? 2. How should the goal be attained? 3. How should resources be allocated?
Organizing
In organizing, managers create the structure of working relationships between organizational members that best allows them to work together and achieve goals. Managers will group people into departments according to the tasks performed.
Leading
In leading, managers determine direction, state a clear vision for employees to follow, and help employees understand the role they play in attaining goals. Leadership involves a manager using power, motivation, influence, vision, persuasion, and communication skills.
Management in Organizations
Inputs from the environment MEN / WOMEN MONEY MACHINES MATERIALS METHODS MARKETS MIS
Organizing
Controlling
Leading
Organizing
Determining how best to group activities and resources
Controlling Monitoring
and correcting ongoing activities to facilitate goal attainment
Leading
Motivating members of the organization to work in the best interests of the organization
Figurehead, leader, liaison Monitor, disseminator, spokesperson Disturbance handler, resource allocator, negotiator
Informational roles
Decisional roles
Reflection
thoughtful thinking
Action
practical doing
Human skills
Conceptual skills
Conceptual Skills
Communication Skills
Ability to transform ideas into words and actions Credibility among colleagues, peers, and subordinates Listening and asking questions Presentation skills; spoken format Presentation skills; written and/or graphic formats
Effectiveness Skills
Customer focus
Multitasking: working at multiple tasks in parallel Negotiating skills Project management Reviewing operations and implementing improvements
Coaching and mentoring skills Diversity skills: working with diverse people and cultures Networking within the organization Networking outside the organization Working in teams; cooperation and commitment
Management offers challenging, exciting and creative opportunities for meaningful and fulfilling work. Successful managers receive significant monetary rewards for their efforts.
Terms to Know
manager first-line managers middle managers top managers management efficiency effectiveness planning organizing leading controlling management roles interpersonal roles informational roles decisional roles technical skills human skills conceptual skills organization universality of management