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Dele gation & Autonomy

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Authority, Power & Empower ment

Authority: The right in a position to exercise discretion in


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Bases of Power :
1) Legitimate power 2) Expertness Power 3) Referent Power 4) Reward Power 5) Coercive Power

Empower ment: Employees


at all levels in the organization are given the 10/1/12

Line /staf f Concepts and Functional Authority


Scalar Principle: The clearer the line of authority, the clearer will be the responsibility for decision making and the more effective will be organizational communication. Line Authority: The relationship in which a superior exercises direct supervision over a subordinate. Staff relationship: It is advisory. The function of people in a pure staff 10/1/12 capacity is to investigate, research and

Decentralization of Authority
Complete Centralization ( no organization structure) Complete Decentralization ( no organization structure)

Authority Delegated Authority not Delegated

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Dif ferent Kinds of Centralization


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Centralization of Perfor mance Depar tmental Centr alization Centralization of Management

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Delegation of Authority
Authority is delegated when a superior gives a subordinate discretion to make decisions. The process of delegation involves1.

Determining the results expected from a position Assigning tasks to the position

2. 3.

Delegating authority for 10/1/12 accomplishing these tasks and

Per sonal Attitudes towar d Dele gation


v v v

Receptiveness Willingness to let Go Willingness to Allow Mistakes by Subordinates Willingness to trust Subordinates Willingness to Establish and Use Broad Controls

v v

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How to Over come weak Dele gation


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Define assignments and delegate authority in light of results expected. Select the person in light of the job to be done. Maintain open line of communication Establish proper controls Reward effective delegation and

v v

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Advanta ges of Decentr alization


1.

Relives top management of some burden of decision making and forces upper level managers to let go. Encourages decision making and assumption of authority and responsibility. Gives managers more freedom and independence in decision making. Promotes establishment and use of broad controls that may increase

2.

3.

4.

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1.

Limitations of Decentr difficult to have a alization Makes it more


uniform policy. Increases complexity of coordination of decentralized organizational units. May result in loss of some control by upper level managers. May be limited by inadequate control techniques. May be constrained by inadequate planning and control systems.

2.

3.

4.

5.

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Delegation & Empowerment

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Session Learning Objectives: Delegation & Empowerment

Analyze the difference between delegation and empowerment. Identify the key principles of delegation. Identify the essential elements of empowerment.

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Definitions
Delegation: A division of labor~

Empowerment: Instilling a sense of power~

Assignment of specific duties or responsibilities to an individual

Granting decisionmaking authority, and/or Creating opportunities to influence decisions Providing ability to

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DELEGATION & EMPOWERMENT


Delegation requires:

Empowerment requires:

Defined expectations Communication Coaching Monitoring Feedback

Shared values Shared power Defined boundaries Communication Feedback Recognition

10/1/12 Trust

DELEGATION

PRINCIPLES OF DELEGATION
Assign duties to the right people Grant authority to do the job Minimize yo-yo delegation Make due date specific Dont delegate the critical thing you do

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DELEGATION Know Your People


Stages of job development:

Unconscious Incompetent Conscious Incompetent Conscious Competent Unconscious Competent

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DELEGATING
1. TELL THEM WHAT TO DO 2. SHOW THEM WHAT TO DO 3. LET THEM TRY - OBSERVE 4. PRAISE PROGRESS
5. 6. 7.

REPEAT UNTIL COMPETENT TRANSFER THE RESPONSIBILITY MONITOR PERIODICALLY

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EMPOWERMENT
PRINCIPLES OF EMPOWERMENT

Shared Values

Brainstorm typical situations your common sense solutions common sense as values NO YES

Identify Define

The Carver Circle

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EMPOWERMENT EXPANDS THE CIRCLE OF INFLUENCE


CONCERN

INFLUENCE

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DELEGATION & EMPOWERMENT


CLASS EXERCISE

Best & worst delegation done to you Take turns sharing in groups of 4 Report out

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