Coaching

Leaders
chapter 6

By Nisha Hariyani
 Objective
• Demystifying coaching
• The leader as a coach
• Improving as a coach
 Introduction
• Jack Welch – “leaders are true
coaches
• Challenge for future leaders is to –
“energize an organization to look
out side itself, to engage every
person in the place, to get rid of
any pomposity
And to rid itself of layers”
 Coaching & Counselling
Coaching:
A directive
process

Counseling: A
supportive
process
 Demystifying coaching
• Coaching is participation
• Coaching involves a non
judgmental style of inquiry &
teaching
• Giving feedback is important
• Coaching of two types:
Performance management coaching

Performance Enhancement Coaching

The Leader as a coach
• Coaching style of jack Welch
•
Jack Welch legendary CEO of GE : He
never lectured. He loved the open
exchange with people. He was just a
facilitator, helping them learn from one
another.
The Leader as a coach
• Coaching style of David Ogilvy
•
Founder of Ogilvy & Mather, the renowned ad
agency went in communication with a new recruit
in the company. She was eight month pregnant.
Communication happened each day till she
delivered a child. This created a bond between her
and the company which was the main reason for
her stay with the company for decades, she is
CEO of Ogilvy & Mather
 The Leader as a coach
• Set performance goals &
standards
• Effective coaching
• Eliminate undesired work
behavior
• Take personal interest in life of
your subordinates

• Coaching is meant to change

 Improving as a coach
• Be an active listener
• Complement learning with action
& reflection
• Move from easy to hard task
• Using tape delay
• Script writing & role playing
• Repairing relationships
• Positive feedback