Introduction to management and organization

Who are Managers What is Management What do Managers do What is an Organization Why Study Management

Who are Managers?

A manager is someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.

Organizational members who told others what to do and how to do it Non-managerial employees work directly on a job or task and have no one reporting to them. Changing nature of organizations Multi task employees Not about personal achievement but its about helping others achieve their tasks / objectives

Managerial Levels
Top Managers
Responsible for making organization decisions and establishing the goals and plans that affect the entire organization

Middle Managers First Line Manager Non Managerial Employees

What is Management?
Management involves coordinating and over seeing the work activities of others so that their activities are completed efficiently and effectively.

Efficiency and Effectiveness in Management

Efficiency (Means) Effectiveness (Ends)

Doing things right

Low waste

Doing the right things

High Attainment

Low resource waste (High efficiency) High Goal Attainment (High effectiveness)

What do Managers do?

Three specific categorization schemes to describe what managers do: - functions, roles and skills Management Functions: - In the early part of twentieth century, Henry Fayol, French industrialist, proposed five functions * planning, organizing, commanding, coordinating, and controlling. - In the mid 50s: planning, organizing, staffing, directing, and controlling. - Today: Planning, organizing, leading, and controlling

Functions of Management
organizations exist to achieve some particular purpose, someone must clearly define that pupose and the means to get there.
Planning Defining goals Establishing strategies Developing plans to coordinate activities Organizing Determining what needs to be done How it will be done, and who is to do it Who reports to who Selecting the right individual for the job Delegating work Leading Motivathing subordinates Resolve work group conflicts Influence individuals and teams towards objectives Selecting the most effective channel of comm. Dealing with employee behaviour / values Controlling Monitoring activities to ensure that they are accomplished as planned. Evaluate performance

Management Roles
Mintzbergs Managerial Roles - Interpersonal relationships - the transfer of information - and decision making

Management Skills?
Top Managers Conceptual skills

Middle Managers
Human Skills Lower Level Managers Technical Skills

What is an Organization?
A deliberate arrangement of people to accomplish some specific purpose. - College, University, Fraternity, Sorority, government department., facebook, video store, pakistan cricket team (PCB), hospital etc. Three common characteristics - Distinct Purpose (goals & objectives) - People - Deliberate structures (so that work relationship is identified)

Why study Management?

Universality of management universal need of management Reality of work either manage or being managed Challenges and rewards of being a manager

End of Class