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2. Portfolio Management
Week 2
What are the inputs that cause the project process to begin?
Unit Objectives
Implement IT project planning and selection techniques
Appreciate the importance of project portfolio management
Strategic Planning Identifying IT Projects Project Proposals Project Selection Methods Applying a Selection Model Project Selection Project Success
Strategic Planning Identifying IT Projects Project Proposals Project Selection Methods Applying a Selection Model Project Selection Project Success
But first
Assignment 1
http://www.teachers.ash.org.au/researchskills/Dalton.htm
Strategic Planning
Strategic Planning
1. What is strategy? 2. How do projects relate to strategy?
Organisation Mission
Strategy 1 Strategy 2
Strategy 3 Strategy 4
5 Forces analysis
Supplier power
Intensity of competition
Customer power
Substitutes
PARTNER NETWORK
CUSTOMER RELATIONSHIP
VALUE CONFIGURATION
DISTRIBUTION CHANNEL
COST STRUCTURE
FINANCE
REVENUE STREAMS
Balanced Scorecard
Financial
Process efficiency
Scorecard
Customer satisfaction
Strategy Map
Organisation Mission
Strategy 1 Strategy 2
Strategy 3 Strategy 4
Provides the theme and focus of the future direction for the firm
respond to change allocating scarce resources
Requires strong links among mission, goals, objectives, strategy, and implementation
Review Mission Set (SMART) Goals Develop Strategies Align Strategies to goals Implement Strategies through projects
Review Mission Set (SMART) Goals Develop Strategies Align Strategies to goals Implement Strategies through projects
SWOT Analysis
Positive
Negative
External
Internal
O T
Positive
Negative
Internal
External
Positive
Negative
Internal
External
Review Mission Set (SMART) Goals Develop Strategies Align Strategies to goals Implement Strategies through projects
S M A R T
http://en.wikipedia.org/wiki/SMART_(project_managemen
Minor Terms Significant[3], Stretching[3], Simple Meaningful[3], Motivational[3], Manageable Agreed, Attainable[6], Assignable[2], Appropriate, Actionable, Action-oriented[3] Realistic[2], Results/Results-focused/Results-oriented[6], Resourced[7], Rewarding[3] Time framed[2], Timed, Time-based, Timeboxed, Timely[6][5], Timebound, Time-Specific, Timetabled, Trackable Exciting, Evaluated, Ethical Recorded, Rewarding, Reviewed[8]
http://en.wikipedia.org/wiki/SMART_(project_managemen
Review Mission Set (SMART) Goals Develop Strategies Align Strategies to goals Implement Strategies through projects
Review Mission Set (SMART) Goals Develop Strategies Align Strategies to goals Implement Strategies through projects
Organisation Mission
Strategy 1 Strategy 2
Strategy 3 Strategy 4
Review Mission Set (SMART) Goals Develop Strategies Align Strategies to goals Implement Strategies through projects
Organisation Mission
Strategy 1
projects
Strategy 2
Strategy 3
Strategy 4
Money
projects
projects projects
projects
projects
projects
projects projects
projects
projects
PPPM
Project Programme Portfolio Management
OPM3
The O is for Organisational
Portfolio
Programme
OPM3
Projects
Portfolio
Programme
Programme
Projects
Categories
Categories
Links project selection to strategic metrics Prioritizes project proposals across a common set of criteria, rather than on politics or emotion Allocates resources to projects that align with strategic direction Balances risk across all projects
Different views from senior management on what (and how) should be done
How to
Senior Management Input provide guidance in selecting criteria that are aligned with the organizations goals decide how to balance available resources among current projects The Priority Team Responsibilities publish the priority of every project ensure selection process is transparent re-assess the organizations goals / priorities evaluate the progress of current projects
Organisation Mission
Strategy 1
programme projects
Strategy 2
projects
Strategy 3 programme
Strategy 4 projects
Money
Customers projects
projects
projects
Programme projects
Organisation Mission
Strategy 1
Short term
Strategy 2
projects
Strategy 3 projects
Strategy 4 projects
projects
Mid term
projects
projects
projects
projects
Long term
projects
projects
projects
projects
http://www.betterprojects.net/search?q=strategy
Organisation Mission
Strategy 1
projects
Strategy 2
projects
Strategy 3 projects
Strategy 4 projects
projects
projects
projects
projects
projects
projects
projects
projects
Identifying IT Projects
Identifying IT Projects
Many organizations follow a planning process for selecting IT projects which is aligned with business strategy
Research shows:
Supporting business objectives is the number one reason for investing in IT projects Use of IT standards lowers development costs by 41 percent per user (Cosgrove Ware, 2002)
Project Proposals
When ranking proposals, consider; Discipline Accountability Responsibility Constraints Reduced flexibility Loss of power
Figure 2.4A Major Project Proposal (Gray & Larson, 2006, p38)
Figure 2.4A Major Project Proposal (Gray & Larson, 2006, p38)
Why?
Categorizing IT Projects
Does the project provides a response to: a problem an opportunity a directive The time and date of expected completion The overall priority of the project
Financial Analysis
Net Present Value
Payback model
Return on Investment
$$$
Financial Analysis
Net Present Value
Payback model
Return on Investment
$$$
Time to
Stop
and turn to a new presentation pack
Net Present Value (NPV) Model Uses managements minimum desired rateof-return (discount rate) to compute the present value of all net cash inflows positive NPV: the project meets the minimum desired rate of return and is eligible for further consideration negative NPV: project is rejected Net Present Value (NPV) Model contd NPV Calculations determine estimated costs / benefits for the life of the project and products it produces determine discount rate (ask organization) calculate the NPV some organizations consider the investment year as year 0, others consider it year 1 some organizations enter costs as negative numbers, others do not (ask organization) Example: CP829_Lecture_Week2_NPV.xls
Payback model
Measures the time it will take to recover the project investment Shorter paybacks are more desirable Payback occurs when cumulative discounted benefits and costs are greater than zero Limitations of payback: ignores the time value of money assumes cash inflows for investment period only does not consider profitability
Return on Investment (total discounted benefits total discounted costs) discounted costs
Return on Investment (ROI) Calculated by subtracting project costs from the benefits and then dividing by the costs Formula: ROI = (total discounted benefits total discounted costs) / discounted costs Higher the ROI, the better. Many organizations have a set or minimum rate of return on investment projects Example: CP829_Lecture_Week2_ROI.xls
Non-financial Analysis
Balanced Scorecard
$$$
A weighted scoring model is a tool that provides a systematic process for selecting projects based on many criteria
Steps in identifying a weighted scoring model:
identify criteria for project selection assign weights (%) to criteria add up to (100%) assign scores to each criteria for each project multiply scores by weights to get total scores
$$$
Balanced Scorecard
Balanced Scorecard
Robert Kaplan and David Norton developed this approach to help select and manage projects that align with business strategy Methodology that converts an organizations value drivers, such as customer service, innovation, efficiency, and financial performance, to a series of defined metrics See http://www.balancedscorecard.org for more information
$$$
Project Selection
Elevator pitches?
Project Success
1994
31%
Critical Failures
53%
Challenge d
16%
Success
OTOBOS
Source: CHAOS Report 1995 by the Standish Group Access it here: http://net.educause.edu/ir/library/pdf/NCP08083B.pdf
2002
15%
Critical Failures
51%
Challenge d
34%
Success
OTOBOS
Source: CHAOS Report 2002 by the Standish Group Access it here: http://www.standishgroup.com/quarterly_reports/index.php
1994
31%
Critical Failures
53%
Challenge d
16%
Success
2002
15%
Critical Failures
51%
Challenge d
34%
Success
Billions of dollars
$250 $200 $150 $100 $50 $0
1994
2005
What happened?
The reasons for the increase in successful projects vary. First, the average cost of a project has been more than cut in half. Better tools have been created to monitor and control progress and better skilled project managers with better management processes are being used. The fact that there are processes is significant in itself.
(Standish Group cited in Schwalbe, 2004, p13)
The reasons for the increase in successful projects vary. First, the average cost of a project has been more than cut in half. Better tools have been created to monitor Smaller Better Better projects training and control progress and better skilled tools project managers with better management processes are being used. The fact that there are processes is significant in itself.
(Standish Group cited in Schwalbe, 2004, p13)
Better Selection
Portfolio Mgt
Strategic Alignment
More recently
1. Executive support
2. User involvement
3. Experienced project manager 4. Clear business objectives 5. Minimized scope 6. Standard software infrastructure
10. Other criteria, such as small milestones, proper planning, competent staff, and ownership
increm
ental
BetterProjects.net