Abound everywhere Entities that possesses the following dimensions: 1. Structure 2. System 3.

People

Configurative design of an organization It is the relationship between and among its different component parts.

1. 2. 3. 4. 5.

Hierarchy of authority Division of Labor Span of control Line versus staff functions Decentralization

Organizational chart best illustrates the hierarchy of authority

this chart shows how an individual relates with other individuals in their work activities. It distinguishes people with respect to status in the organizational ladder.

Refers to the extent of an individuals responsibility.

Line activities
directly contribute to attaining organizational goals. They have decision-making power Ex. Presidents, vice-presidents, and some middle managers

Staff activities
Perform support activities necessary in the attainment of objectives. Ex. Rank and file people

Is the process of delegating power to individuals within the organization from higher to lower levels of authority. Allows individuals who are most affected by issues and concerns to make decisions on their own.

Is the framework that illustrates the combination of interconnected and organized components with the end purpose of achieving a specific goal.

1. 2. 3.

Input Process Output

Closed system Confined, self contained, and isolated from environment.

1.

Open system Dynamic, open, and one that constantly interacts with the environment.
1.

Subsystems 2. Synergy 3. Input-Process-Output model 4. Goal setting 5. Entropy 6. Steady state 7. Feedback
1.

Smaller and interrelated sub-unit of an open system.

Concept that describes the relationship of the totality with respect to its parts. Total effect is greater than individual effects.

Framework of a system

All systems have set objectives to attain

Characteristic of an open system to naturally reach a certain degree of disorder and eventually terminate or die.

Condition where open systems self regulate and attain dynamic equilibrium.

May refer to two things 1. Feedback may include information, reactions, responses, and suggestions drawn by an organization from its customers, individuals and other interested individuals or concerned groups. 2. Feedback may refer to the mechanism of open systems that monitor and control activities to make sure that the set goals are attained.

Is a quality culture that emphasize doing right the first time

 1. 2.

Work is organized in two modes Flow of authority Flow of work People are the lifeblood of an organization.