Motivation is the internal drive to accomplish a particular goal. In a work setting, motivation is what makes people want to work.

Ten Morale-Building Factors

Interesting Work Full appreciation of work done Involvement Good pay Job security Promotion and growth Good working conditions Loyalty to employees Help with personal problems Tactful discipline

Other Morale-Building Factors

PERKS
Autonomy Status

Responsibility
Flexible Scheduling Benefits Others?

Maslows Hierarchy of Needs

SelfActualization

Esteem / Ego
Social or Belongingness

Safety and Security

Physiological

Maslows Hierarchy of Needs

Physiological

Factors in the Workplace Meeting Physiological Needs

Physical Comfort Temperature Working Conditions Inside/Outside Lunch and Rest Breaks Bathroom Facilities Ergonomics

Maslows Hierarchy of Needs

Safety and Security

Physiological

Factors in the Workplace Meeting Safety and Security Needs

Safety Job Security Seniority Benefits MONEY Retirement Plans

Maslows Hierarchy of Needs

Social or Belongingness

Safety and Security

Physiological

Factors in the Workplace Meeting Social or Belongingness Needs

Relationships with co-workers Relationships with Supervisors

Teams
Fun Social Events

Maslows Hierarchy of Needs

Esteem / Ego
Social or Belongingness

Safety and Security

Physiological

Factors in the Workplace Meeting Esteem/Ego Needs

Opportunities for Growth & Advancement Promotions Job Titles Recognition PERKS Training & Development Positive Feedback on Performance

Maslows Hierarchy of Needs

SelfActualization

Esteem / Ego
Social or Belongingness

Safety and Security

Physiological

Factors in the Workplace Meeting Self-Actualization Needs

Meaningful Work Sense of Satisfaction Accomplishment Self-Improvement Improving Others and/or Society

Be all that you can be.

Hersbergs Model of Motivation

Two-Factor Theory:
Hygiene vs. Motivational Factors Achievement Growth Potential The Work Itself Recognition Advancement Responsibility Interpersonal Relations Job Security Company Policy

Compare to Maslow

Motivational Factors

SelfActualization & Esteem Needs

Hygiene or Maintenance Factors

Social Needs Safety Needs Physiological

Working Conditions Salary

Which factors outweigh others in maintaining productive attitudes on the Job?

Quality of Work Life?
Opportunities for

Basics?
Salary Vacation Bonuses Retirement Plans Health Insurance Sick Leave

Advancement Autonomy (self-management) Company Culture Spouses Job Opportunities Schools Local Community

Other Motivational Theorists

McClelland
McClellands Acquired Needs

Vroom
Vrooms Expectancy Theory Views motivation as a process of choices Behaviors stem from expecting certain results

Theory
Need for achievement

Need for affiliation

Need for power

Contemporary Motivational Strategies

Motivation through job design Job rotation Job enlargement Job enrichment Motivation through incentives
Training and education Motivation through empowerment Teambuilding

Positive Reinforcement & Recognition: Job-Related Confirming Behaviors

Praise
Positive Written Communication Orientation and Training Active Listening Courtesy

Barriers to Positive Reinforcement

Preoccupation with self
Narcissism

Misconceptions about positive reinforcement The too busy syndrome Not identifying commendable actions

Not knowing what to say or do

Lack of appropriate role models

Self-Motivation Strategies
Take control of your expectations
Fight the urge to underachieve Learn to love the job you hate Build immunity to cynicism Strive for balance