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Agenda
8:30-8:45 8:45-9:00 9:00-11:00 11:00-11:15 11:15-11:45 12:00-1:00 1:00-1:15 1:15-1:30 Session One: Introduction and Course Overview Icebreaker: Introducing Session Two: Essential Selling Skills Session Three: What is Selling? Session Four: Features and Benefits Lunch Energizer: Todays Deal! Session Five: Setting SMART Goals
Session Six: Time Management Tips Session Seven: Customer Service Session Eight: Types of Selling Session Nine: Ten Major Mistakes Session Ten: Finding New Clients
Session Eleven: Selling Price Workshop Wrap-Up
Session Two: Essential Selling Skills The ability to control what you think about from minute to minute and from day to day is the first great wonder of the mind.
Session Seven: Customer Service Why do you think buyers buy? What are the needs of customers? What do they expect? What are the things people want when they call you? What impresses them?