Role of Technology on BPR

Presented By:Raghav Sareen B61 Rishabh Dhalaria B62 Vijeta Singh B63 Keshav Lagwal B64

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BPR IT Relationship
Shared databases, making information available at many places Change - BPR Expert systems, allowing generalists to perform specialist tasks Telecommunication networks, allowing organizations to be centralized and decentralized at the same time

Decision-support tools, allowing decision-making to be a part of everybody's job

Wireless data communication and portable computers, allowing field personnel to work office independent

Interactive videodisk, to get in immediate contact with potential buyers

Automatic identification and tracking, allowing things to tell where they are, instead of requiring to be found Company Affected IT as an Enabler by - Market High performance computing, allowing on-the-fly planning and envisioning. Competition
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BPR calls for a radical redesign and systematic overhauling of strategic systems and processes in an organization

In the technologycentric business environment of today, more and more organizations are using IT tools in their mainstream processes

Hence, for BPR, it is required that the functionalities of these IT systems are modified

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IT is more than a collection of tools It can for automating or fundamentally mechanizing reshape the way processes business is done and enable the process design

In leading edge practices, information technology makes BPR possible and worthwhile

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Before the process is designed

IT Roles

While the process design

After the design is

is underway
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complete
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Before the process is designed

IT provides newer and IT helps you track information and better technology to develop a strategic vision break down and to help improve geographic and the it business process before organizational is designed barriers was to eliminate Wal-Mart vision
At General to providee-mail and cost and Electric value to systems are used to speed customers. analysis and design sharing IT enabled Wal-Mart to implement this strategy. virtual and to hold frequent An enterprise-wide information meetings between group system was developed that from different regions and directly connected all retail overseasdistribution locations,
warehouses, and major supplies
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unnecessary distribution steps

Gathering and analyzing information about the performance and structure of a process is an important step in identifying and selecting process for redesign Union Carbides plant in Taft, Louisiana used flow-charting to redraw their old process and create new ones. The results were a saving of more than US$ 20 million

Computing technologies have facilitated a process- oriented approach to system development where a database is shared in different functional units participating in the same business process Ford Motor Corporation, used databases in its accounts payable process to cut down many intermediate steps and to overhaul a sequential flow of paper documents among involved functions. As the project progressed, the reengineering efforts achieved a 75% reduction in the workforce Telecommunication technologies such as LANs, groupware, etc. have improved collaboration among personnel of different functional units in their efforts to accomplish a common business process. At Texas Instruments, the process for new product development was dramatically improved when a design team in different countries used global network to work on design directly without sequential flow of documents

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While the process design is underway

Implementation of the new process through the use of project management and process analysis tools.

After the design is complete

Electronic communications enable ongoing and real time communication of the process between users and facilitators IT helps to overcome geographic barriers.

Evaluating the potential investments and returns of the reengineering efforts is absolutely essential

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Disruptive power
IT has the power to break the rules and make people think inductively and give the company a competitive advantage

Amazon.com broke the existing rules and sold books without a physical presence for its customers, through Internet

Amazon.com in doing so has completely changed the book store business and broke all the rules. The key to the effective use of IT lies not in moving the information faster but in doing right things with it

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Integrated enterprise models

Analysis (problem-solving capability) Visualization and Communication

Software functionality

Intended Users
These properties address two major themes:
What tasks do the tools perform? What support do the tools require?

At the End
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IT to Participate as a member of the reengineering team, but not take control of the project Define technology solutions to enable new business processes and take time to educate operational managers about new technology

Implement technology needed to support the new business processes

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REFERENCES
http://www.expresscomputeronline.com/20090406/management01.shtml http://www.springerlink.com/index/W290659N0L600875.pdf http://www.eil.utoronto.ca/grpdoc/bprtool.html www.emeraldinsight.com/journals.htm?articleid=1746936&show=pdf http://www.anterron.com/cgi-bin/white_papers/docs/Role_of_IT_in_BPR.pdf http://jobfunctions.bnet.com/abstract.aspx?docid=165413

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