Академический Документы
Профессиональный Документы
Культура Документы
The C-Square
Project
The Agility
Matrix
Explained
Clayton Costa
Enterprise Solutions Executive
Background…
C2
The C-Square
Project
A SET of TECHNOLOGIES to
support the MANAGEMENT &
AUTOMATION of such initiative
makes a lot of sense!
C2
The C-Square
Project
But… WHEN
should I use
these tools???
I believe that the answer to this
question lies on the way the
process portfolio of one specific
company is distributed across two
dimensions…
Volatile
C2
The C-Square
Project
The Agility
Matrix
Level of uniqueness of a Life Cycle
business process of the
business
Standard process Specific
Stable
Volatile
C2
The C-Square
Project
Services &
Tax Products
Management Development
Sales &
Marketing
Mgt.
HR
Development
Level of uniqueness of a
Knowledge & IT
business process Mgt.
Strategy
Development
Standard Specific
Customer
Services
Environment
Mgt.
Impact Mgt.
Sales &
Marketing
Mgt.
HR
S S
Development
INE
U S
Knowledge & IT
B Strategy
Mgt.
E Development
TH
TO
Standard L Specific
A
I
Customer TIC
C R
Services
Mgt.
Environment
o re Impact Mgt.
Accounting &
M Manufacturing
Financials & Services
Mgt. Delivery
Volatile
Volatile
Standard
Stable
Specific
Professional Services?
…there might be
some patterns per Stable
industry…
Manufacturing?
C2 The Make-Or-Buy decision
The C-Square
when automating…
Project
Volatile
Hum… Standard and
Tax
neverServices
changes?
&
Products
Management Someone must have a
Development
business
Standard process Specific
Customer
Services
Environment
Mgt.
Impact Mgt.
Sales &
Marketing
Mgt.
HR
Development
Hum… Always
Level of uniqueness of a Life Cycle changing,Strategy
Knowledge & IT but for
business process Mgt.
of the everybody at the
Development
very often…
Level of uniqueness of a Life Cycle
Knowledge & IT
business process Mgt.
of the
Strategy
Development
business
Standard process Specific
Customer
Services
Environment
Mgt.
Impact Mgt.
business
Standard process Specific
Customer
Services
Environment
Mgt.
Impact Mgt.
new packaged
app?
Packaged apps are made around
the concept of “liquidity of
functionalities” – that can’t
support differentiation
?
Partial automation can decrease
the overall productivity
Then…
C2
The C-Square
A tool to automate
“agile processes”
Project
needs to…
Leverage all the current assets
“Orchestration” / “Process Integration”
!
of the agile processes
Make it possible to create a
continuous improvement cycle
C2
The C-Square
A Collection of Enabling
Project
Technologies
Driven by these
infrastructure
arose…
The trick…
C2
The C-Square
Project
Re
(skill, experience etc.) • Resource Usage Optimization
• Decreased latency (BE)
ve
sts
nu
Co
es
Profitability!
Customer Services
• Process Visibility (Audit Tracks & BAM)
• SLA Enforcement & Management
• Compliance Enforcement & Management
C2
The C-Square
Project
That’s
all
Folks!