HOTEL INDUSTRY

Roll no.-27

3 STAR HOTEL
These hotels have service desk function (at least 14 hours a day). All rooms equipped with private bath / toilet, hairdryer, full-length mirror, luggage stand, desk, radio, TV Access to Internet, access to the baggage service, laundry bag, shoe shine equipment, elevator.

SECTIONS

OPERATIONS SALES FOOD HOUSEKEEPING PURCHASE IT

DUTIES & RESPONSIBILITIES OF MANAGER

Guest satisfaction Co-ordination of departments Upholding norms, rules & orderliness Handling emergencies On-the-job staff assessment and training

Maximizing the business of the day Attention to security Reporting Authorising movement of vehicles and equipment Authorizing unusual but necessary activities & interactions

REVENUE MANAGEMENT

Sales & Marketing

Revenue Management

Service Delivery

ROYAL GARDEN HOTEL

Opposite to Juhu beach Mumbai A boutique hotel - modern facilities and designed executive rooms A "Home away from Home" Committed to the continuous learning and development of team members from the first working day

C0NT...
Team comprises of around 330 employees across a wide range of functions Offering great opportunities for learning development and individual progression

FACILITIES/ AMENITIES:

36 AC sea-facing rooms . All rooms have attached baths with showers, Direct dialling facility Refrigerators / TV in each room. 24 hour Room Service serving an elaborate Indian, Chinese and Snack Menu. Bar and Restaurant Banquet Hall and Conference Hall. Money changing counter. Safe Deposit Lockers. Laundry service. Airport pick-up Service. Doctor on call. Travel Desk

The hospitality industry is part of a larger enterprise known asthe travel and tourism industry. It is one of the oldest industries in the world.