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chapter # 2
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The overall scope and mission of the organization Company goals and objective. A source of competitive advantage A development strategy for future growth The allocation of corporate resources across firms various businesses The search for synergy via the sharing of corporate resources and competencies.
A clearly stated mission can help instill a shared sense of direction, relevance and achievement among employees, as well as the positive image of the firm among customers, investors and other stakeholders.
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What is our business? Who are our customers? What kinds of value can we provide to these customers? What should our business be in future?
firms mission should be compatible with its established values, resources and distinctive competencies. It should also focus the firms efforts on markets , where those resources and competencies will generate value for customers , an advantage over competitors and synergy across its products.
satisfied and the functions the firm must perform to satisfy them.
statements attempt to define the social and ethical boundaries of their strategic domain and outline the ethical principles they will follow in dealings with customers, suppliers and employees. Ethics is concerned with the development of moral standards by which actions and situations can be judged. It focuses on those actions that may result in actual or potential harm of some kind e.g economic, mental, physical to an individual , group or organization.
are important because unethical practices can damage the trust between the firm and their suppliers or customers, thereby disrupting the development of long term exchange relationships and resulting in likely loss of sales and profits overtime.
firms continued existence depends upon financial relationships with each of these parties. Employees want competitive wages, Customers want high quality at competitive prices, Suppliers and debt holders have financial claims, And shareholders look for cash dividend and higher share value.
pursue capital investments, acquisitions and business strategies that will produce sufficient future cash flows to return positive value to shareholders. Failure to do so not only will depress the firms stock price and inhibit the firms ability to finance future operations and growth, but also it could make the organization more vulnerable to a takeover by outsiders who promise to increase its values to shareholders.
Strategic issues
In
the long term, customer value and shareholder value converge; a firm can provide attractive returns to shareholders only so long as it satisfies and retains its customers.
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A sustainable competitive advantage at the corporate level is based on company resources , resources that other firms do not have , that take a long time to develop and that are hard to acquire. Highly developed information systems Extensive market research operations Cooperative long term relationships with customers Ability to identify and respond to emerging customer needs and desires. Brand name that customers recognize and trust Cooperative alliances with suppliers and distributers.
by increasing penetration of current product-markets. Expansion by developing new products for current customers. Expansion by selling existing products to new segments or countries. Expansion by diversifying.
typically require actions such as making product or service improvements , cutting costs and prices, or outspending competitors on advertising or promotions. Additional growth may be possible by encouraging current customers to become more loyal and concentrate their purchases, use more of the product or service, use it more often, or use it in new ways.
product development strategy, the firm can emphasize the introduction of product line extensions or new product or service offerings aimed at existing customers.
growth strategy with the greatest potential for many companies is the developments of new markets for their existing goods and services. This may involve the creation of marketing programs aimed at nonuser or occasional user segments of existing markets.
Expansion by diversifying
Firms
also seek growth by diversifying their operations. This is typically riskier than the various expansion strategies because it often involves learning new operations and dealing with unfamiliar customer groups.
Vertical integration
This
is one way for firms to diversify. Forward integration occurs when firms move downstream in terms of the product flow, as when a manufacturer integrates by acquiring or launching a wholesale distributor or retail outlet. Backward integration occurs when a firm moves upstream by acquiring a supplier.
occurs when a firm internally develops or acquires another business that does not have products or customers in common with its current businesses but that might contribute to internal synergy through sharing production facilities, brand names, R&D know-how, or marketing and distribution skills.
or concentric diversification
are primarily financial rather than operational. An unrelated diversification involves two businesses that have no commonalities in products, customers, production facilities, or functional areas of expertise. Such diversification mostly occurs when a firms current businesses face decline b/c of decreasing demand, increased competition or product obsolescence . This strategy is riskiest in terms of financial outcomes.
or conglomerate diversification
refers to coalitions of financial institutions, distributors, and manufacturing firms in a variety of industries that are often grouped around a large trading company that helps coordinate the activities of the various coalition members and markets their goods and services around the world.
does it do? It helps in analyzing the impact of investing resources in different businesses on the future earnings and cash flows of the entire organization The vertical axis indicates the industrys growth rate and the horizontal axis shows the businesss relative market share.
Stars 5 4
6 Cash cows
11 10
9
Low 10
Source: Adapted from Barry Hedley, Strategy and the Business Portfolio, Long Range Planning 10 (February 1977).
Stars
Cash Flows
Question marks
Low
Cash cows
Dogs
High
Low
marks. Also called problem children, need large cash , not only to expand to keep up with the rapidly growing market but also for the marketing activities to build market share and catch the industry leader.
stars
It
is a market leader in a high growth industry. They are critical to the success of the firm. As their industry matures , they move to become cash cows. They often are net users of the cash rather than suppliers, because firm must continue to invest in R&D and marketing acitivities to keep up with rapid market growth and to maintain a leading market share.
Cash cows
They
are the primary generators of profits and cash in corporations. They do not require much additional capital investments. Their markets are stable, and their market share leadership position suggests that they enjoy economies of scale and relatively higher profit margins.
Dogs
They
typically generate low profits or losses. Divestiture is an option for such businesses. Another common strategy is to harvest dog businesses.
growth rate is an adequate descriptor of overall industry attractiveness. E.g telecom industry. Relative market share is inadequate as a description of overall competitive strength. e.g IBM The outcomes of a growth-share analysis are highly sensitive to variations in how growth and share are measured. E.g pepsi
the matrix specifies appropriate investment strategies for each business, it provides little guidance on how best to implement those strategies. The model implicitly assumes that all business units are independent of one another except for the flow of cash
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provides a basis for comparing the economic returns to be gained from investing in different businesses pursuing different strategies or from alternative strategies that might be adopted by a given business unit.
Factors Affecting the Creation of Shareholder Value Creating Shareholder return Corporate
objective shareholder value Cash flow from operations Sales growth Operating profit margin Income tax rate Operating Dividends Capital gains Valuation components Discount rate Working capital investment Fixed capital investment Investment Debt
Cost of capital
Management decisions
Financing
Source: Reprinted with permission of The Free Press, A Division of Macmillan, Inc., from Crating Shareholder Value by Alfred Rappaport. Copyright 1986 by Alfred Rappaport.
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Sources of synergy
Knowledge
based synergies can be attained by the transfer of competencies, knowledge, or customer related intangibles, such as brand-name recognition and reputations from other units within the firm. Corporate identity and brand can create synergies that enhance the effectiveness and efficiency of the firms marketing efforts for its individual product offerings.
Sources of synergy
Synergy
from shared resources means two or more businesses might produce products in a common plant or use a single sales force to contact common customers. With such sharing, helps increase economies of scale or experience curve effects, it can also improve the efficiency of each of the businesses involved