2013 State of the Enterprise

Computerworld, November 2012

Analytics/Big Data Supports Strategic Business Objectives

Business Analytics/Big Data
Improving customer service Increasing revenue growth Improving profitability Increasing business agility Customer retention Reducing operating costs Productivity improvements Expanding into new markets Customer acquisition Enhancing ability to manage compliance/regulatory requirements Working capital reduction 13% 33% 32% 29% 32% 28% 26% 28% 32% 29% 25% 26% 35% 32% 34% 41% 38% 42%

37% 36% 35%

43%

43%

21% 25% 28% 19% 23% 28% 18% 19% 16% 22%

Executive IT Mid-Level IT IT Professional

What are the top business objectives your enterprise is achieving, or hoping to achieve, with these technology areas?

An IDG Enterprise brand | www.computerworld.com | 508.879.0700 2012 COMPUTERWORLD | Source: State of the Enterprise, Computerworld, November 2012

Budgets Likely to Remain Stable or Increase

Security technologies Virtualization Wireless/mobile Disaster recovery/continuity planning Cloud computing Business analytics

42% 42% 41% 38% 38% 37% 36% 34% 33% 33% 32% 31%

43% 41% 41% 47% 41% 46% 44% 47% 49% 50% 48% 49% 7%

5% 7% 7% 4%

7% 10% 8% 10% 6% 10% 10%

Data center consolidation/optimization

Collaboration tools/social media IT/network services management Data management Unified communications Application development, upgrades or replacement

Increase significantly/Increase somewhat

Remain the same

Decrease somewhat/Decrease significantly

Will your organization's budget for each of the following areas increase, decrease, or remain the same over the next 12 months?

An IDG Enterprise brand | www.computerworld.com | 508.879.0700 2012 COMPUTERWORLD | Source: State of the Enterprise, Computerworld, November 2012

Technology Important to Create Business Advantages

Security technologies Disaster recovery/continuity planning Software Storage IT/network services management Wireless/mobile Virtualization Application development, upgrades or replacement Hardware Data management Unified communications Business analytics Data center consolidation/optimization Collaboration tools/social media Cloud computing Energy-saving or carbon-reducing (green) technologies 28% 43% 42% 37% 32% 28% 71% 70% 63% 61% 57% 57% 56% 56% 55% 55% 54% 53% 27% 30% 29% 34% 26% 27% 26% 23% 29% 28% 29% 24% 22% 25% 18% 16% 27% 26% 8% 9% 8% 9% 13% 12% 14% 16% 11% 13% 14% 17%

Critical/Very Important

Somewhat Important

Not very Important/Not at all Important

How important are the following technologies in creating a competitive advantage to your business?

An IDG Enterprise brand | www.computerworld.com | 508.879.0700 2012 COMPUTERWORLD | Source: State of the Enterprise, Computerworld, November 2012

For more information on this study, contact Sue Yanovitch at syanovitch@idgenterprise.com

An IDG Enterprise brand | www.computerworld.com | 508.879.0700 2012 COMPUTERWORLD | Source: State of the Enterprise, Computerworld, November 2012