E-Business & E-Commerce

Solutions

Presented by:-
Abhishek Aggarwal – 01

Ankita Kaushik - 04

Manthan Kr Dutta - 19

Muazam Koul - 24

Parichay Verma - 30

Vaibhav Bhati - 56
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Overview
• FedEx Overview
• IT in FedEx
• eBusiness Tools
• eCommerce Solutions
• Case Study - Condor
• Conclusion

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What is FedEx?

“An Information Technology

company that just happens to
have
Source IBM hundreds of planes…”

“Airline of the
Internet”
Source Wired Magazine. Dec’98

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 Organisation
Structure

Time-definite express Regional LTL Carrier Freight Forwarder,

Consolidated
delivery Customs Brokerage
sales, marketing
And information
technology

Small-package ground Exclusive-use, expedited, Copy Printing &

delivery Door-to-door delivery Document Solutions

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About FedEx

• World’s largest Express transportation company

• FedEx is a $29-billion corporation
• Connecting 90% of the World’s GDP in 24-48
hours.
• 220 countries served
• 250,000 employees worldwide
• 674 aircraft
• Average Daily Volume of 6 Million Packages
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Technology History
1979 : Cosmos (CRM)
1984 : Powership (off-line shipping
application)
1994 : FedEx.com
1997 : FedEx Ship Manager (online
shipping application)
2000 : FedEx Global Trade Manager
2002 : FedEx InSight
2003: FedEx Invoice Online, FedEx Supply Chain
Manager
2004: DELIVERED BY XML APIs
FedEx
TECHNOLOGY
Physical Network
Virtual
Network
WAN
InterNet
172.26.44.3
3

Interconnects

Other
VANS
Compuserve

Ethernet

- DMZ -

Ethernet
Ethernet
SITA

Ethernet
FedEx Net

Production

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Simple Tracking
Example

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Applications Portfolio

eShipping Tools
Enable you to automate shipping processes with tools
that meet your needs

eCommerce Solutions
Enable you to trade online with integrated FedEx shipping
capabilities

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eShipping Tools
Overview
FedEx Ship Manager
Reports
@fedex.com™
Web based on-line shipping application
AWB Tracking
FedEx Ship Manager PC

Software™
PC based off-line shipping application
Comm. Order
FedEx Ship Manager Invoice Courier
Server™
Back-end shipping engine
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FedEx Ship Manager
@fedex.com™

FedEx Ship Manager® at fedex.com is the web-

based shipping application that allows you to
prepare your shipments, find your shipment’s
rates and transit times and schedule a pick-up for
your shipment through a single online gateway.

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eShipping Tools
FedEx Ship Manager @
fedex.com

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eBusiness Tools
FedEx Ship Manager @
fedex.com
Fedex.com FACTS
• 15 million unique visitors monthly
• 3 million tracking requests daily
• 15 million packages shipped monthly

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FedEx Ship Manager
Software

FedEx® Ship Manager Software is a free of

charge, self-installable software suitable for
all shippers.
Ship Alert: Notify your recipient that the
shipment is on its way
Customs documents: Includes customs
documents such as commercial invoice,
textile declaration, etc
Customization: The application can be
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customized as BY
your shipping changes
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eShipping Tools
FedEx Ship Manager
Software

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FedEx Ship Manager Server

FedEx® Ship Manager Server is an excellent

option for very high volume shippers
requiring full integration of the shipping
function into their own work processes and
IT/ERP infrastructure. FedEx® Ship Manager
Server provides centralized processing of
shipping for companies with multiple sites,
operating in a global network.

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eShipping Tools
FedEx Ship Manager Server
FedEx® Ship Manager
Server
Powerful high-volume
Multi-sites shipping software

FedEx® Ship Manager

WebClient
Browser-based interface
Multi-user and network
environments

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eBusiness Solutions
FedEx Insight

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FedEx Insight

FedEx InSight® is a new online shipment

visibility application. Using your company's
account number(s), InSight provides
actionable status information about your
shipments. It automatically tracks your
incoming, outgoing and third party payer
shipments (without a tracking number) and
can immediately notify you via email of
delivery, clearance delays and attempted
delivery.

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eCommerce Solutions
FedEx Web Services Solutions
Web services differ from traditional client/server models
in that they allow for application-to-application
communication.  In other words, applications interface
with each other, not with the users. 

FedEx® DirectLink

Solution designed to support shipping related data

transfers for high volume shippers operating within the
larger network of partners and suppliers.

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 eCommerce Solutions
FedEx Web Services Solutions
1 Transactions flow from customer’s computer over the Internet to FedEx.
2 The data is decrypted and routed to the appropriate server within FedEx.
3 The response is then encrypted and sent back.
FedEx API
Customer’s Computer 1 Server
(PC, Web Server, etc.) FSM API’s FedEx Server

Internet 2

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eCommerce Solutions
FedEx® DirectLink

FedEx®
DirectLink
FedEx’s own private
value added network
EDI-based
Business-to-business
data exchange
Shipping, tracking
and invoicing data
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eBusiness Case Study
Condor
Company Profile:
Condor is an Airfreight Forwarder based at London
Heathrow Airport

Core Business:
• Stocking and shipping time sensitive audio and
electronic car parts worldwide
• Return and exchange programme.

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eBusiness Case Study
Condor
Solution:

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eBusiness Case Study
Condor
Mark Foard, Operations Manager at Condor, said:

“Together, FedEx and Condor have designed a high-

tech, forward thinking package that gives us complete
control of stock management and shipping. We’ve
moved from originally being manual to automated,
and then integrated. It’s very simple, proven to work,
cost effective, and time saving. It’s been a very
exciting project to work on”.

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 Thank
You!

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