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Ethics in Public Sector: Ethics training

Enhancing ethical culture through ethical decision-making

Exploring Ethics
What is the right thing to do?

Exploring ethics
Objective Public Service Employees should demonstrate an understanding of how public service ethics relate to their role

Exploring ethics
What are my ethics?
What are my ethics based on?

Organizational Culture and


Ethical Behavior

What is Organizational Culture?


Shared values, beliefs, norms
influence the way employees think, feel, and behave towards each other and towards people outside the organization

Pattern of shared basic assumptions

Building Blocks of Organizational Culture


Characteristics of people within the organization Organizational ethics

Employment relationship
Organizational structure

National culture

What are Organizational Values?


Guiding principles
behaviors, events, situations, and outcomes are desirable or undesirable

Types
Terminal Instrumental

Terminal and Instrumental Values


Terminal Quality Responsibility Innovativeness Excellence Economy Morality Profitability Instrumental Working hard Respecting traditions Respecting authority
Being conservative Being frugal Being creative Being honest

Figure 1/1 Terminal and Instrumental Values

Organizational Values

Terminal Values

Instrumental Values

Specific norms, rules,

Figure 1.2 Ways of Transmitting Organizational Culture


Formal socialization practices

Ceremonial Rites and Ceremonies

Employees learn through:

The organizational language

Signs, symbols, stories

Figure 1.3 Where an Organizations Culture Comes From


Characteristics of People Within Organization

Organizational Ethics

Organizational Culture

Nature of Employment Relationship

Design of Organizational Structure

Figure 1.4 Sources of Organizational Ethics


Organizational Ethics

Societal Ethics

Professional Ethics

Individual Ethics

Creating an Ethical Culture


Establish rules and norms that outline organizations ethical position Demonstrate commitment to following rules Reduce incentives for unethical behavior

Creating an Ethical Culture


Develop fair and equitable HR procedures Provide access to upper-level managers

Encourage employees to voice concerns


Create a strong board of directors

Why Does Unethical Behavior Occur?


Lapses in Individual Ethics Ruthless Pursuit of Self-Interest Outside Pressure

Government focus on ethics


GVT should put in place: Strong rules Strong culture Strong scrutiny Strong enforcement

Government focus on ethics


Strong Rules Including: One Code of Conduct for the Public Service Gifts and Benefits policy Regulate lobbyist industry

Government focus on ethics


Strong Culture Including: Ethical leadership Mandatory ethics training

Government focus on ethics


Strong Scrutiny Including: Integrity Commissioner Requirement to publish departmental gifts registers Reform State Procurement Policy

Government focus on ethics


Strong Enforcement Including: Crime and Misconduct Commission Public Service Commission Effective public interest disclosure laws

Ethics in practice

Mandatory annual ethics training


Promoting

the highest standards of integrity and accountability from everyone


in public office

Public Service Ethics


Integrity & impartiality Promoting the public good Commitment to the system of government Accountability & transparency

Integrity & Impartiality


Truthfulness Not prejudiced Fairness Honesty Unbiased Just

Promoting the public good

actions that benefit the people of or country as a whole

Promoting the public good and our system of government

Accountability & Transparency to act responsibly so our actions and decisions can be explained being open and candid so our actions and decisions can be easily understood

Exploring ethics

How will you demonstrate ethical responsibility at work?

Applying Ethics
Public Service Employees should be able to:

identify ethical dilemmas, risks and breaches at work apply public sector ethics principles to ethical dilemmas respond appropriately to ethical risks and breaches access appropriate sources of advice for dealing with ethical issues identify actions they will commit to in order to uphold public sector ethics in their day to day work

Applying ethics to dilemmas


Recognising

ethical dilemmas risks and breaches

Applying ethics to dilemmas


ask yourself

Am I doing the right thing? Test your decision


Apply the ethics principles Apply the law

Get advice

Applying ethics to dilemmas


Test your decision: Is it the right thing to do? How would the public view this? How will this impact on those affected? How would you feel if this was done to you? Does this demonstrate ethical leadership?

1. Throughout your decision


ask yourself

Am I doing the right thing? Record


information process reasons decision

Communicate
confidentially with those involved

2. Preparing the decision filling the GAP in your knowledge


Gather and assess information
relevant Confidentially

Apply laws Policy & procedures


service wide agency specific

3. Developing the decision GOT it sorted then


Get advice
independent what you need to hear

Options & consequences - what are they?


Test your decision
ethics law

GO
.. and

Act on your decision


(refer if you need to)

after the decision

Consider & reflect


on your process & decision would you change anything if you could do it again? can agency processes be improved?

Tell
others what you have learnt

Responding to ethics risks & breaches


Reporting risks and breaches Questioning unethical behaviour

What if the law is wrong?


Is the issue how the law has been interpreted, or the law itself? Raise the need for policy change or legislative amendment through your agencys processes. If there is agreement that changes are needed, seek advice about what should be done with your decision.

What if you don't agree with a direction or decision ?


Discuss your concerns with someone you respect. You must comply with all reasonable and lawful work instructions, whether or not you personally agree with a given policy direction. You can refuse directions that are unreasonable or unlawful. Seek advice before taking this step.

What if you think a decision or actions is not in the public interest?


Public interest disclosure information provided to an appropriate organisation about certain types of wrongdoing in the public sector It may be helpful to seek advice before making a public interest disclosure

Ethics advice
Review the issues and your options with someone independent who you respect who will tell you what you NEED to hear rather than what you want to hear

Ethics advice
Your supervisor or manager Your agency ethics human resources area, or legal area

Applying Ethics

How will you demonstrate ethical responsibility at work?

The End
Thank you for your attention

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