By Yuktesh Ashok Pawar SY BMS B 17063

WHAT IS BUSINESS CRISIS ?

A business crisis can be anything that can negatively affect a companys reputation or bottom line. There are two types of business crisis 1. Events on which we have no control. 2. Events which we can control.

CRISIS MANAGEMENT Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public.

Crisis management methods of a business or an organization are called Crisis Management Plan.

TYPES OF CRISIS
1. Natural disaster 2. Technological crises 3. Confrontation 4. Malevolence 5. Organizational Misdeeds

6. Workplace Violence
7. Rumours 8. Terrorist attacks/man-made disasters

LEADERSHIP IN CRISIS:

LEADERSHIP FRAMEWORK FOR CRISIS MANAGEMENT:

1. Clarifying the goals and purpose of crisis management plan

2. Identify a core crisis management team

3. Effective and elaborate communication strategy and infrastructure

4. Ensure that training pertaining to crisis management is imparted to the people and organizational preparedness for facing the crisis is checked time to time through properly designed mock drills.

AFTER CRISIS IS OVER

1. Organize a post-crisis learning clinic

2. Identify a critical initiative that you want to accelerate.