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Walmart, is an American multinational retailer corporation that runs chains of large discount department stores and warehouse stores. Walmart has 8,500 stores in 15 countries, under 55 different names.
The concept behind "The Wal-Mart Way" of doing things are easy for competitors to understand but difficult for others to copy and successfully replicate in their businesses. Everyone who works at walmart is required to do things "The Wal-Mart Way", or they are encouraged to leave.
The Walmart believes every employee has the capacity to be a business leader. For this reason they pushed decisionmaking downward by empowering all of his employees to act like business owners.
As coaches, company managers are expected to lead by their own example especially in their interactions with customers. Getting to know a little bit about each associate who works in their store, on a personal level. As servant leaders the companys managers are really there to serve those lead!! Showing they really care, trust is created which leads to team synergy, teamwork, and the ultimate goal.
Respect for the Individual Struggle for Excellence Serve Your Customers
Sam Walton believed Human Resources was the job of every single manager in the company. Sam Walton wished he did not need an HR.
Sam Walton understood the reality of manager and employee interaction, and the problems associated with human relations so he created a department to address people issues and termed it as People Division rather than Human resource.
Wal-Marts Associates were one of Wal-Marts most important sustainable competitive advantages. Wal-Marts employees and their managers for that matter are in actuality a collection of average people! Wal-Marts leaders gain above average results from their army of average folks by doing things Walmart way!
Wal-Marts profitability is more a result of tightfisted expense of management then it is a result of sales growth! Wal-Marts employees are expected to manage company expenditures in the same manner as they would in managing their personal expenses at home. Wal-Marts employees recycle and reuse envelopes, paper clips and rubber bands. 2.3 million employees using the back side of every sheet of paper in order to reduce paper costs!
Conclusion
It orient your employees to your unique culture. The walmart way shows employees commitment to the business and to the customers! Helps in development and growth of your organization.
THANK YOU!!