Blue Dawn Fast Forward - (Mentoring @ IBM Growth Market)

Anandarupa Kar Mentoring SPOC for Growth Market, India Career Development SPOC , HR IST Neeraj Madan Transformation Manager, Organisation Development Team, GDC India

2009 IBM Corporation

Agenda

Fast Forward Overview

Mentoring @ IBM Q&A

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Blue Dawn Event Structure

Bangalore
Day 1
O P E N I N G S E S Elective Room 1

Day Day 22
Elective Room 1

Day 3
Elective Room 1

S-1

S-2

S-3

S-4

S-5

S-6

S-7

S-8

S-9

S-10

S-11

S-12

Elective Room 2

Elective Room 2

Elective Room 2

Technical Leadership Conclave

S-1

S-2

S-3

S-4

S-5

S-6

S-7

S-8

S I O N

Knowledge Caf

Delivering from the Front Leadership Session

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6
2009 2009 IBM IBMCorporation Corporation

BLUE DAWN Fast Forward

Fast Forward Objective To help retain IBMs best talent Expose employees to key career, skill development tools and opportunities Reconnect individuals with their career priorities Zone Details Learning for Business
Mentoring Making your life easy@IBM Virtual Learning Communities and Networking ALAP GDF

Roles and Responsibilities - Zone Volunteers Attend Train the Trainer session and participate in the activity discussion with zone lead Explore creative approach and methodology to spread awareness about the zone topics assigned (Use IBM Intranet and Internet to find more information on these topics) Function as a team and support zone lead Encourage employee participation at the kiosk Event Details
EGL Bangalore 11th Aug_09 12th Aug_09 13th Aug_09 Chennai 18th Aug_09 19th Aug_09 Hyderabad 20th Aug_09 21st Aug_09

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Table of Contents
What is Mentoring? Why do we need Mentoring? What is the Program all about? How you can make it happen The Mentoring Model Program Approach, Target, Mode, Duration and Cost Learning Objectives and Program Design Overall Value Addition by the Program Blue Page is an Effective Tool for Mentoring in 2009

Open Discussion

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What is Mentoring?

Mentoring is an effective method for transferring

experience, skills, and knowledge from one person to another individuals with identified objectives for development and skills growth

It is a partnership between two (or more)

It is a tool that organizations can use to nurture

and grow their people. It can be an informal practice or a formal program

A good mentoring program connects the

experienced and the newcomer so that "business smarts" -- often painfully acquired -- can be passed on development. It can be a critical step in helping each of us meet the challenges in our business and grow in our career
2009 2009 IBM IBMCorporation Corporation

Mentoring is a vital part of IBMs business

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Why do we need Mentoring? Our Strength is our People. Our strength is their Skills.
But how do we transfer skills from Experienced Employees to New Employees and keep them motivated and in IBM ?

An Effective Mentoring program is the answer !

The Benefits of Mentoring:

Hewitt Associates: Research Project for Fortune Magazine 100 Best Companies to Work for in America

Mentoring is not new to IBM . . . But now it is about the business Mentoring is a business imperative Leadership driven and for all !
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What is the Mentoring Program about?

Main objective of mentoring program is to develop knowledge, skills and experience for the mentor and protg. What this program will achieve
Knowledge Sharing
Organization would have better
prepared, knowledgeable employees

Empowerment of People
There would be a feeling of
empowerment, a building of confidence

Recognition of Employees
Public and professional recognition for
those who contribute by becoming a Mentor or a Participant

Employees would perform at a higher

level

There would be an understanding that

sharing knowledge is power

There would be an atmosphere of

knowledge sharing

Establish a positive, personal

relationship

Mentees can help the mentor become

more skilled by seeing things from a different perspective

Help the mentee learn how to build fun,

fulfilling relationships

Help the mentee establish life skills Help the mentee access resources

Increase your mentee's ability to

interact with different people, groups and things

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How you can make it happen The Mentoring Model

Become a Mentoring Sponsor - Kick off the Mentoring program Be a role model - Be an active Mentor for at least two Mentees Lead from the front
Periodically review Mentoring program effectiveness and Recognize Reward outstanding Mentors

Be an ambassador - Be available to be involved in Speed Mentoring as a panel member at least once a QTR
Promote mentoring as a Business Imperative
Encourage direct reports to be involved in Mentoring program and be Mentors Encourage eligible Mentors to sign up and start Mentoring Encourage employees to seek Mentors and use mentors for their development

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Project Approach, Target, Mode, Duration and Cost

Approach
The 3 Way Approach of mentoring at IBM:

Target
The Mentoring @ IBM India initiative is targeted at the regular full time IBMers

Mode The Face to face workshop:

It is spread over 1 day covering

Duration Face to face Workshop 1 Full day (9 am6 pm)

Cost The cost of the program for each participant is

1.Set example at Leadership Level:

Rapid mentoring Initiative at India Leadership Team for helping India Leaders move up to become Region Leaders (India became an independent region recently)

$ 50 for face to face

$ 30 Centra

The part-time/ hires are not eligible for the program

a wide range of modules delivered in a classroom set up.

This facilitates interaction

between the facilitator and participants

2. Enable mentors through Mentor Enablement Workshops:

Face to face Virtual using Centra

3. Popularise mentoring :
Mentoring Mailcast : A five minute
flash module for quick and impactfull learning: sample at this link :http://9.184.17.64/Mailcast/mailcas ts_by_category.htm

All band 7 and above employees worldwide who are interested in Mentoring eligible to become Mentors either through Self Nomination or by Nomination by Manager

The Online workshop:

It is spread over 4 days, 2 hrs
each day, covering a wide range of modules

Online: Through Centra Technology 4 days 2 hrs per day

In order to make the session

more effective, the Centra technology is used which enables the teaming and the interaction between the facilitator and the participants

Mentoring Posters Touchpoint calls on Mentoring

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Program Outline - Mentor Enablement Workshop Design

Session 1 9 am 11 am
Welcome & Introductions Sightless and Speechless Setting the Expectations Objectives and Agenda Ancient Wisdom and IBM Research Getting on the same page -What is Mentoring? -The 3 Types of Mentoring in IBM -Ways to deliver Mentoring

Session 2 11:15 am 1:00 pm

The Stakeholders in the Mentoring Process Mentoring Model @ IBM Story of My Mentor 1(case study ) -Attributes and Competencies What do I have? ( Self Assessment)

Session 3 2 pm 3:30 pm
Wake up and shine

Session 4 3:45 pm 6 pm
The Mentoring Documents My Very First Mentoring Steps (Role Play) Mentoring Tools Museum walk (F2F) Our Mentoring Mind Map Next Steps on My Mentoring Journey Summary & Close

Story of My Mentor II ( Case Study) -Process and Structure -Step in Mentoring Process - GRIR The Mentee Goal Sheet The Different Hats of a Mentor GROW Revisited

Difference between Mentoring and Coaching

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Program Outline - Mentee Enablement Workshop Design

Session 1 9 am 11 am
Welcome & Introductions Sightless and Speechless Setting the Expectations

Session 2 11:15 am 1:00 pm

The Stakeholders in the Mentoring Process (Activity) WIIFY Mentoring Model @ IBM The Great Mentee (Case study ) -Attributes and Competencies What do I have? ( Self Assessment- Activity )

Session 3 2 pm 3:30 pm
Wake up and shine

Session 4 3:45 pm 5:45 pm

The Mentoring Documents My Very First Mentoring Steps (Role Play) Mentoring Tools Museum walk (F2F) Our Mentoring Mind Map Next Steps on My Mentoring Journey Summary & Close

Objectives and Agenda

Ancient Wisdom and IBM Research Getting on the same page -What is Mentoring?

The Mentoring Process and Structure GRIR The Mentee Goal Sheet (Activity 1 ) The Mentee Goal Sheet (Activity 2)

-The 3 Types of Mentoring in IBM

-Ways to deliver Mentoring

The Different Hats of a Mentor

GROW Revisited

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Learning objectives of the Mentoring Program

Understanding the Tools and Resources available in IBM resources (IBM Mentor Network, Explore Mentoring site etc.) necessary for Succeeding as a mentor at IBM Connecting with Your Partner in Mentoring : learn how to effectively work with your Mentor / Mentee Understand the basics of Mentoring at IBM' for mentee Have a clear- cut knowledge about the differences between mentoring and coaching Participation in Different kinds of Mentoring workshop will enable the Mentor or Mentee to collaborate more effectively with the other partner

Understanding the importance of the mentoring culture of IBM

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Some Highlights on the Mentoring Project

IBM Mentoring Program has been awarded an ASTD (American Society of Training and Development) Excellence in Practice Citation!!!
The India Mentor Community was created in 2007 last Qtr and by now we have 1000 Mentors approx registered in the Community alone Customised programs have been conducted for BUs like ISL , ITD GD and GBS TR community The Learning Gain of the Mentor /Mentee Program is 39% agaist benchmark of 25%

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Additional Mentoring Resources

Tool / Resource
Explore Mentoring Website Explore Mentoring Learning Suite Explore Mentoring Flipbook BluePages

What?
A repository of resources on mentoring

Where?
Start Here!
ODW Career & Life Tab Learning@IBM Explorer Your Career Canada Explore Mentoring Explore Mentoring Learning Suite

Suite of tools and resources that provide hints and tips for a successful mentoring experience. Share best practices with colleagues across the business. Consolidated resource that provides details on key mentoring focus areas

Explore Mentoring Flipbooks for managers and employees ODW Bluepages home

Find expertise using search entire profile function and advanced search NEW functionalities to search on skills etc Tool where you can post information indicating that you are offering to be a mentor or looking for a mentor and where you can search for a mentor or a protg A variety of Q&As particular to mentoring that have been asked on a frequent basis Topics include Expert Mentoring, Whats in it for me? Include mentor, protg and focus area details on the mentoring tab

Mentoring Classifieds

Explore Mentoring Mentoring Classifieds

Mentoring FAQs

Explore Mentoring FAQs

Mentoring Podcasts IDP

Explore Mentoring Podcasts ODW Career and Life Tab Career Portlet on right hand side IDP

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