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Agenda Introduction
Business Process Management and Execution
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4 5 6
Business Intelligent
Enterprise Architecture Sharing of experience in Banking Projects Demo
Agenda
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4 5 6
Business Intelligent
Enterprise Architecture Sharing of experience in Banking Projects Demo
Introduction to BPM
BPM is an integrated and continuous approach towards Business Excellence. It is important to understand that BPM itself represents a process. It is a process consisting of the phases of process strategy, process design, process implementation and process controlling.
Business Process Management ( BPM )A Methodology for Continuous Improvement and Governance
Optimize
Clearly defined rules & standards for process documentation Easier training of new employees
BPM
Improved implementation of new products Improved realisation of required changes in organisation & IT Continuous process measurement
Treasury Processes
Supporting Processes
Operations Processes
IT / Org Processes
Order Planning
Inventory Validation
Shipment Planning
Shipment Execution
Freight Settlement
Automation Layer
Application Layer
Agenda
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Business Intelligent
Enterprise Architecture
Sharing of experience in Banking Projects Demo
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What is the impact of selling more through a specific distribution channel? What factors drive retention of my best employees?
Business Intelligent
How to improve our inventory management? Where are my most profitable customer segment?
Enterprise Architecture
Copyright 2003 Informatica Corporation. All rights reserved. Informatica Confidential Internal Use Only
Agenda
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Business Intelligent
Enterprise Architecture Sharing of experience in Banking Projects Demo on Oracle BPA for Account Opening
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Enterprise Architecture
Twenty years ago, a new field was born that soon came to be known as enterprise architecture. The field initially began to address two problems: System complexityOrganizations were spending more and more money building IT systems; and Poor business alignmentOrganizations were finding it more and more difficult to keep those increasingly expensive IT systems aligned with business need.
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Enterprise Architecture
Who?
Organizational view
Implementation
What?
Business concept Business concept Business concept
How?
IT Concept IT Concept IT Concept
Data view
Functional view
Implementation
Implementation
Implementation
Control view
When?
Primary difference with traditional approaches is the logical link among the four architectures.
Availability of new EA tools.
Business Architecture
Application Architecture
Information Architecture
Portfolio Analysis
Infrastructure Architecture
Technology
Processes
Organisation
Zurich North America
Data
Data Subject to Portfolio
Data Application system
SMS_SERV01
Server 2
Data Subject 1
e ncompasses
Contract Services
Corporate Customer
Customer Services
Data Subject 2
Level 2
Masterportfolio (Region)
.
Underwrite Risk Deliver Claim Services
Zurich North America
Data
SMS_SERV01
Masterportfolio Applications (Region 1)
Server 2
e ncompasses
Strategic Partnerships
Corporate Law
Data Subject 2
Corporate Customer Customer Services
Data Subject
Customer Services
Data Subject 1
Data Subject 2
ARMIS
CES
Technical Claims
Claims Services
Data Subject 1
Daily Premium
BMS
CICS
Contract Services
Claims Attorney
Risk Engineering
Data Facet 1
Data Facet 2
Level 4
Organizational Unit is technically responsible for ARMIS can be platform of
Application
ARMIS
supports Process 1
Technology
Softw a re used by by business users, that exists as an indenpendent entity in the CSC catalog.
BMS
Process
Event 1 Product Data Function 1 Claim Manager
Data Facet
is input for Data Facet 1 Application can be user Business unit
is of type
can be platform of
ARMIS Event 2
Component 1
is programming language of Programming language
Lowest level of application that can be executed on its own & used by others
Server 1
Product Data
has output of
DBMS type
Function 2
Data Facet 2
Component 2
ARMIS Event 3
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Business Segment s
Shar ed Services
Finance
Research
Organization
Merrill Lynch Data Architecture
Sales data Manufacturing data Marketing data
Shipping data
Strategic data
Financial accounting
L3_Advisory Divisi on
Xerox
CORPTAX
WORKFLOW
REVENUE ASSIGNMENT
TRANSFER PRICING
Management Reporting
2_Obtain Account Data_Advisory_Retail
1_Establish Client's Goals & Expections _Advisory _Retail
Custom ized_ client net worth inform ation Custom ized_ client trading experi ence Custom ized_ client prod uct experi ence Cust omized _ client in come informatio n Cust omized _ client employmen t informatio n AYG_ personal ba lance sheet AYG_ risk tol erance p rofile AYG_r isk toleran ce & asset allocation model AYG_income, assets & liabili ties in forma tion AYG_personal goals & cashflo w in forma tion
ORACLE EDW
E2A
ECONOMIC MAP
IFS MUTUAL
BP number
Mapped PainPoints
REACT
ACTUARIAL AND FINANCIAL FA number DATABASE (AFDB) LIVING DISASTER RECOVERY PLANNING SYSTEM (LDRPS)
Address
Retail account needed ML website Client Assoc iate (CA) Print fact sheet
2.00 Minute(s)
Description
M anual preparation & storage of paper (profi le) forms Manual print / store of new accounts documents by branch, outdated inventory Manual print / store of new accounts documents by branch, outdated inventory Profile sheet redundancy
PCX
Not valid
Supplier number
Name
Address
Address
CAM U
KD
Bookkeeping
Retail INSURANCE Financ ia l CLAIM inf or mation Re ta il P er sona l BOND Retail inf ormation fo r ACCOUNT Retail T rad ing non- US acc ount ED D FUND MAINTENANCE in for matio n aut hor ized inf or mation ACCOUNTING individuals SYSTEM (ACM)
Valid
ICMS
CAMRA
Re ta il Account ti tl e information
Retail Perso nal in for matio n f or a cco unt a uth orize d individua ls
CAM U
PATH
Al l information received
Client
Fact sheets need to be filled out by hand even though data i n system CAs not document experts want review of client documents, esp. legal
Data
0.80
Processes
Dupl ication in review of documents Delayed account opening due to manual approvals of profi le form Long process cycle time due to sending - waiting receving documents Delayed account opening due to manual approvals of profi le form M anual process routing Series 8 approval delays process
Applications
0.80
for Corporations & Institutional Investors & Gouvernement with Global Dept Needs
Credit Derivatives
Card Services
Integration Framework
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Enterprise Architecture
Govern
SOA
Execute
Design
Implement
Model
Simulate
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Architected?
A survey of CIOs shows that average total cost per end user (i.e. using the entire IT budget) varies by organization size and the presence of architecture
Yes
$22,534
$6,185
$30,386
$9,209
No
Small
Org. Size
Large
Architecture planning and standards compliance can reduce IT budget expenditure by an average of 30%
Source: META Group
27 IDS Scheer China www.ids-scheer.com.cn
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Agenda
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Business Intelligent
Enterprise Architecture Sharing of experience in Banking Projects Demo
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Key Business Drivers in the Banking sectors Become a Customer-Centric Bank Build Market Responsiveness by Transforming Core Banking Processes
BPM
Internal Controls, Risk & Compliance Management (ABN AMRO Workflow Management ( DBS )
Enterprise reality
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Agenda
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Business Intelligent
Enterprise Architecture Sharing of experience in Banking Projects Demo
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June 2007
Research ID G00137850
...IDS Scheer has been a leader for years now and has one of the most comprehensive toolsets in the BPA Magic Quadrant ARIS. IDS Scheers initial success was managing the reference models for SAP, but IDS Scheer has kept expanding its markets, tools, methods, process templates and consulting support. With additional successes on the BAM front, IDS Scheer has been an integral part of SAPs NetWeaver offering. IDS Scheer has the most partnerships with leading independent software vendors and BPM players, including Fujitsu, Lombardi, IBM, Microsoft and NEC...
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